Matrix Visionpro System Manual page 207

Popular Night time message is:
"Sorry, we are closed. Please call later".
• Voice message for Initial Guidance
Default initial guidance message is:
"Dial a station number. Dial # if you wish to dial by name or dial 9 for operator".
• Voice guidance for Dial by Name
Default message is "Dial first three letters of the name of the person you wish to call".
• Voice guidance for No Dial Message
Default message is "Sorry, you have not dialed any digit".
• Voice guidance for Wrong Dial
Default message is "The number is not valid".
• Voice guidance for Transfer Message
Default message is "Please hold while your call is being transferred".
• Voice guidance for Busy
Default message is "The person you are trying to reach is busy on another call".
• Voice guidance for No Reply
Default message is "The person you dialed is not available".
• Voice guidance for Alarm
A pre-recorded voice message is played to the users on which Alarm is set when the wake-up alarm call is
served. This feature is very useful in hotels where wake-up alarms are to be set for guests at the oddest
hours. With the Voice Message for alarms, guests can be greeted when they answer the call.
Default alarm message is:
"Greetings! This is your reminder call. Have a nice Day!".
• Voice guidance for Emergency Message
A pre-recorded voice message is played to the users during an emergency situation.
Emergency message could be:
"This is an emergency call. Please dial 999 for help".
• Voice guidance for Auto Redial
During Auto Redial, if the call goes through and the system detects Ring Back Tone, the system places a
ring to the station that requested Auto Redial. At this point of time both, the requesting station as well as
the destination number ring. Now if the destination answers the call before the station user, internal on hold
music is played. Instead of playing the on hold music a pre-recorded message can be played.
Message for Auto Redial could be:
"Please hold. You will be attended to, shortly".
201 Matrix VISIONPRO System Manual