Matrix ETERNITY NE Manuals

Manuals and User Guides for Matrix ETERNITY NE. We have 5 Matrix ETERNITY NE manuals available for free PDF download: System Manual, Quick Start Manual, User Manual

Matrix ETERNITY NE System Manual (997 pages)

The Next Generation IP PBX for Small Businesses

Brand: Matrix | Category: PBX | Size: 40 MB

Table of Contents
5
Introduction

11
- About this System Manual
  11
- Intended Audience
  11
- Welcome
  11
  - How to Read this System Manual
    12
  - Organization of this Document
    12
  - Access Codes
    13
  - Notices
    13
  - Terminology Used in this System Manual
    13
Know Your ETERNITY NE

15
- The CO Interface
  17
- The Mobile Interface
  17
- The Digital Key Phone Interface
  18
- The Voip Interface
  18
- The Single Line Telephone Interface
  19
- Voice Mail System (VMS)
  19
- Door Phone
  20
- LAN Interface
  20
- WAN Interface
  20
- Configurations of ETERNITY NE
  21
  - Eternity Ne4
    21
  - Eternity Ne6
    21
  - Eternity Ne2
    22
  - Eternity Ne3
    22
- Hardware Overview
  23
- Applications of ETERNITY NE
  25
Installing ETERNITY NE

27
- Preparing for Installation
  27
  - Installation Site
    28
  - Cables
    28
  - Extension Telephones
    28
  - Provide Power Supply
    28
- Getting Started
  29
- Package Contents
  29
- Protecting ETERNITY NE and Yourself
  30
  - Location
    30
  - Power Supply
    30
  - Battery
    30
  - Telecom Earth (Ground)
    31
  - Shock and Fire Hazard
    31
  - External Devices
    31
  - Cleaning and Maintenance
    31
  - Service and Repair
    32
  - Disposal
    32
  - Warning for RF Safety
    32
- Connecting CO Trunks
  33
- Connecting to Mobile Networks
  34
- Connecting to the Voip Network
  37
  - SIP Trunks
    37
  - Installing the Voip Module
    37
  - Ethernet WAN
    38
  - Wireless WAN
    39
- Connecting Single Line Telephones
  40
- Connecting Digital Key Phones
  41
  - Installing EON48
    41
  - Connecting a DSS Console
    43
  - Installing EONSOFT
    43
- Connecting SIP Extensions
  47
- Connecting SETU VP248 as Extended SIP Extension
  49
- Connecting Door Phone
  55
  - Installing the Door Phone Module
    55
  - Door Phone Port
    55
  - Digital Output Port (DOP)
    55
- Installing the Voice Mail System
  58
- Starting up ETERNITY NE
  59
  - Power on
    59
  - Reset Cycle
    59
Configuring ETERNITY NE

61
- Configuration Modes
  61
  - System Engineer Mode
    61
  - System Administrator Mode
    61
- Configuration Tools
  62
- Configuring Using the Web-Based GUI: Jeeves
  63
  - Connecting a Computer
    63
  - Accessing Jeeves
    64
  - System Engineer Login
    64
  - System Administrator Login
    66
- Configuring Using a Telephone
  68
- Configuring Using FTP
  71
Basic Settings

73
- Using the Configuration Wizard
  75
- Using Basic Settings Links
  75
- Region
  77
- Pre-Requisites
  78
- Extension Numbering Plan
  80
- Naming Trunks
  83
- Time Tables
  84
- Operator
  86
- SLT Extensions
  89
  - Class of Service
    90
  - Toll Control
    90
  - Toll Control for Dynamic Lock
    91
  - Select Trunks for Outgoing Calls
    92
  - Voice Mail Settings
    94
  - Hardware Settings
    97
  - Voice Mail Auto Attendant
    100
  - DDI Routing
    101
  - SMDR Storage
    102
  - Call Budget
    102
  - Caller ID on Call Transfer
    103
  - Walk-In/Walk-Out
    103
  - Call Forward
    104
  - More Features
    104
  - Call Taping
    105
  - Call Duration Control
    105
  - Priority
    106
  - Personal Directory
    106
  - Time Table
    107
  - Alarm Notification Type
    107
  - Help Desk
    107
  - Forced Account Code
    107
  - How to Copy Parameter Values to Another SLT Extension
    108
- DKP Extensions
  110
  - Phone Settings
    115
  - Phone Key Settings
    118
- SIP Extensions
  140
  - Voice Mail Settings
    146
  - Voip
    149
  - Voice Mail Auto Attendant
    153
  - SMDR Storage
    155
  - Call Budget
    156
  - Caller ID on Call Transfer
    156
  - Matrix Extended IP Phone Settings
    158
  - Matrix Extended IP Phone Key Settings
    163
  - More Features
    168
  - Call Appearance
    168
  - Call Taping
    168
  - Alarm Notification Type
    171
  - Help Desk
    171
  - Forced Account Code
    171
  - Copying Parameter Values to Other Extensions
    171
- Door Phone
  174
- Call Pickup Group
  178
- CO Trunks
  180
  - Calling Line Identification Format
    181
  - Route Incoming Calls
    181
  - Voice Mail Auto Attendant
    186
  - Automatic Number Translation
    186
  - DSS Key Interface
    188
  - Cost Factor
    188
  - Call Cost Calculation
    189
  - Hardware Features
    191
  - How to Copy Parameter Values to Another CO Trunk
    199
- Mobile Trunks
  201
  - Incoming Calls
    202
  - Return Call to Original Caller
    206
  - Voice Mail Auto Attendant
    207
  - Automatic Number Translation
    207
  - Network
    209
  - Call Back
    213
  - Gain Settings
    213
  - DTMF out Dial
    213
  - Send CLI
    215
  - Anonymous Calls
    215
  - Debug
    215
  - Forced Account Code
    215
  - How to Copy Parameter Values to Another Mobile Trunk
    216
- Voip Port
  218
  - Voip Network
    218
  - Quality of Service
    219
  - Disconnection on Silence Detection
    219
  - Sip100Rel
    220
  - SIP over TCP
    220
  - SIP/RTP Ports
    220
  - UDP NAT Keep Alive
    221
  - TCP NAT Keep Alive
    221
  - Timers
    222
  - General Settings for SIP Extensions
    222
- SIP Trunks
  224
  - Sip
    225
  - Proxy/Registrar Parameters
    226
  - Outbound Proxy
    226
  - Route Incoming Calls
    227
  - RCOC (Return Call to Original Caller)
    231
  - Voice Mail Auto Attendant
    231
  - DDI Routing
    231
  - Vocoders
    238
  - Echo Cancellation
    239
  - Jitter Buffer
    239
  - T.38 Parameters
    240
  - Pass through Fax Rx Gain (SIP to Digital Trunk Call)
    242
  - Pass through FAX Rx Gain (SIP to SLT Call)
    242
  - Source Port IP Address
    242
  - Simultaneous Calls
    242
  - Symmetric RTP
    243
  - Digest Authentication
    243
  - Default Transport for Outgoing Messages
    243
  - Send REGISTER Message
    244
  - Add Rinstance in REGISTER
    244
  - Allow OG Calls Without Registration
    244
  - Caller ID on Call Transfer
    244
  - Class of Service
    245
  - Toll Control
    245
  - Select Trunks for Outgoing Calls
    246
  - How to Copy Parameter Values to Another SIP Trunk
    248
- Emergency Numbers
  250
- Network Parameters
  253
  - Preferred WAN
    253
  - Network Connection Type
    254
  - DNS Connection Type
    255
  - Wireless WAN
    255
  - Dynamic DNS
    256
  - Router’s Public IP Address
    257
  - Simple Traversal of Udps through Nats (STUN)
    257
  - MAC Address Selection
    258
  - DHCP Server
    258
  - Web Server Port
    259
Voice Mail System

261
- VMS General Parameters
  263
  - General Settings
    263
  - Home Node
    264
  - Home Node Option for Caller on no Digit Dialed
    265
  - Message Play Options
    265
- Voice Mail Auto Attendant Profile
  267
  - Assigning Voice Mail Auto Attendant Profiles to Extensions
    269
  - Assigning Voice Mail Auto Attendant Profiles to Trunks
    270
- Distribution List
  271
- How to Configure
  271
- Graphs and Nodes
  273
  - Menu Node
    274
  - Transfer Node
    274
  - Message Node
    274
  - Information Node
    275
  - Configuring Graphs Using Jeeves
    276
- SMTP Settings
  280
- Outgoing Mail Configuration (SMTP)
  281
- Recording Voice Messages
  283
- Recording Extension Names
  291
- Recording Station Names Using a Telephone
  291
Features and Facilities

293
- Abbreviated Dialing
  293
  - What's This?
    293
  - Personal Abbreviated Dialing
    293
  - Global Abbreviated Dialing
    294
  - Preparing Numbers Lists for Personal and Global Directories
    295
  - Global Directory
    296
  - Configuring Personal Directory
    296
  - Configuring Global Directory
    300
  - Configuration of Personal Directory by Extension Users
    303
  - For EON & Extended IP Phone Users
    303
  - For SLT Users
    303
  - Configuration of Global Directory by Extension Users
    303
  - Adding a Contact
    304
  - Editing a Contact
    304
  - Deleting a Contact
    304
  - How to Use
    305
- Access Codes
  307
  - How It Works
    307
  - How to Configure
    309
- Account Codes
  313
  - Preparing Account Name List
    314
  - Dialing Account Code by Number
    319
  - Dialing Account Code by Name
    319
  - Printing Call Reports of Clients
    320
- Alarms
  321
  - Personalized Alarm
    321
  - Automated Alarm
    322
  - Snooze
    322
  - Alarm Status Report
    323
  - Alarm Ring Timer
    323
  - Number of Alarm Attempts
    323
  - Alarm Attempt Interval
    324
  - Snooze Function
    324
  - Configurable Alarm Type
    324
  - Configurable Alarm Category
    324
  - Alarm Notification Type
    325
  - Macros
    325
  - Voice-Guided Alarm Set/Canceled by Operator
    330
  - Voice-Guided Alarm Set/Canceled by Extension Users
    330
  - Non-Voice Guided Alarms Set/Canceled by Operator
    331
  - Non-Voice Guided Alarms Set/Cancel by Extension Users
    332
  - Viewing and Printing Alarm Status
    333
- Alternate Number Dialing
  335
- Auto Answer
  343
  - Configuring Auto Answer Using Jeeves
    344
  - To Enable Headset Connectivity
    346
  - To Cancel Auto Answer
    346
- Auto Call Back (ACB)
  347
  - Auto Call Back on Busy
    349
  - Auto Call Back on no Reply
    350
- Auto Redial
  352
- Automatic Number Translation
  356
- Barge-In
  361
  - Barge-In and Privacy against Barge-In
    362
  - Barge-In Timer
    362
- BCCH Selection
  364
- Behind the PBX Application
  370
- Call Back on Trunk Ports
  375
- Call Budget
  383
  - Assigning Call Budget to Extensions Using Jeeves
    384
  - Assigning Call Budget to Extensions Using a Telephone
    386
- Call Budget on Trunk
  387
  - Call Budget- Amount
    388
  - Call Budget - Minutes
    388
  - Call Budget - Number of Calls
    388
  - Resetting Call Budget on Trunks
    389
- Call Chaining
  392
- Call Cost Calculation (CCC)
  394
  - Service Charge
    397
  - Applying Call Cost Calculation on Trunks
    399
  - Configuring Pulse Rate Types
    399
  - Configuring Area Code Table
    402
- Call Cost Display
  404
- Call Duration Control (CDC)
  406
  - External-Outgoing Calls
    406
  - External-Incoming Calls
    407
  - Internal Calls
    407
  - Feature Interactions
    407
- Call Duration Display
  411
- Call Forward
  412
- Feature Interaction
  413
- Call Forward-Scheduled
  416
- Call Forward-Remote
  424
  - Using Call Forward - Remote from Jeeves
    425
  - Using Call Forward - Remote from a Telephone
    428
- Call Hold
  430
  - Exclusive Hold
    430
  - Global Hold
    430
- Call Logs
  433
- Call Park
  437
  - Parking Calls in General Orbit
    437
  - Parking Calls in Personal Orbit
    438
- Call Pickup
  440
  - Call Pickup Group
    440
  - Call Pickup Selective
    440
  - Creating Call Pickup Groups
    441
  - Configuring Extensions in Call Pickup Groups
    441
- Call Progress Tones
  443
- Call Restriction Based on IP Address
  453
- Call Taping
  456
  - For the Mailbox Owner
    460
  - For Other Extension Users
    460
- Call Toggle
  461
- Call Transfer
  465
- Calling Line Identification and Presentation (CLIP)
  471
- Calling Line Identity Restriction (CLIR)
  475
- Cancel All Extension Features
  477
- Class of Service (COS)
  478
  - Default Cos
    478
  - Basic Features
    478
  - Assigning Cos to Extensions
    480
- CLI Based Routing
  483
- Closed User Group (CUG)
  486
- CO Call Waiting
  491
- Conference Dial-In
  492
- Conference-3 Party
  499
- Conference-Multiparty
  502
- Conflict Dialing
  506
- Conversation Recording
  509
- Customer Name
  512
- Day Night Mode
  514
  - Setting Day/Night Mode from SA Mode Using Jeeves
    516
  - Setting Day/Night Mode from SA Mode Using a Telephone
    516
- Daylight Saving Time (DST)
  518
  - Scheduled DST Adjustment
    520
  - Manual DST Adjustment
    520
  - Day-Month Wise
    521
  - Date-Month Wise
    522
- Default Settings
  524
- Restoring Default Settings
  528
- Department Call
  531
  - Internal Calls
    531
  - External Calls
    531
  - Voice Mail
    532
  - Call Forward
    533
  - Creating Department Groups
    535
  - Enabling Department Call in Class of Service
    535
  - Configuring Department Groups Using Jeeves
    535
  - Voice Mail for Department Group
    540
  - Making a Department Call
    542
  - Accessing Department Group Voice Mail
    543
  - Setting Call Forward for Department Group
    543
- Dial by Name
  545
- Dial Plan
  548
- Dialed Number Directory
  551
- Digest Authentication
  553
- Digital Key Phone-Operation
  555
  - EON - the Proprietary Digital Key Phone
    555
  - DKP Features
    555
  - PBX Features
    555
  - Eon48
    556
  - Eon48S/Eon48D-S
    556
  - Eon48P/Eon48D-P
    557
  - LCD Display
    557
  - Ringer LED
    557
  - Navigation Keys
    558
  - Direct Station Selection (DSS) Keys
    558
  - DSS Key Leds
    558
  - Dial Pad
    559
  - Speaker Key
    559
  - Speaker Key LED
    560
  - Volume Keys
    560
  - Headset Connectivity
    560
  - Phone Menu
    560
  - Navigating the Phone Menu
    561
  - Second Call Indication
    561
  - Operating EON48
    561
  - Eonsoft
    561
  - Handset Port
    562
  - COM Port
    562
  - DKP Port
    562
  - Phone Display
    563
  - Function Keys
    565
  - Volume Control Keys
    565
  - Shortcut Keys
    566
  - Key Maps
    566
  - Tool Tips
    567
  - Call Indication
    567
  - Operating EONSOFT
    568
  - Making Calls
    568
  - Receiving Calls
    568
- Digital Output Port (DOP)
  569
- How to Connect a Door Lock to the DOP
  569
- Direct Inward Dialing (DID)
  571
  - DID with Built-In Auto Attendant
    571
  - DID with Voice Mail Auto Attendant
    573
  - Delayed DID
    573
- Direct Inward System Access (DISA)
  577
  - DISA Variants
    577
  - PIN Authentication - Multiple Calls
    577
  - DISA with CLI Authentication - Multiple Calls
    577
  - DISA with CLI Authentication - One Call
    578
  - Dialing Special Digits
    582
- Direct Station Selection Console
  584
- Led
  584
- Distinctive Rings
  586
- Demonstration of Rings
  587
- Do Not Disturb (DND)
  591
  - DND-Override
    591
  - DND Text Message
    591
  - Voice Message for DND Notification
    592
  - DND Set/Canceled by Extension Users
    594
  - DND-Remote
    595
- Door Phone
  597
  - The Pre-Requisites
    597
  - The Process
    598
  - How to Install Door Phones
    600
- Dynamic Lock
  602
  - For Dynamic Lock - Manual
    603
  - For Dynamic Lock - Automatic
    603
  - Feature Interactions
    604
  - Changing Dynamic Lock by Extension Users
    605
  - Changing Toll Control Level for an Extension
    607
- Emergency Detection and Reporting
  610
- Emergency Dialing
  612
- Flashing on Trunks
  614
- Follow Me
  615
- Forced Answer
  618
- Forced Call Disconnection
  620
- Help Desk
  623
- Hot Desking
  625
- Hotline
  627
- Incoming CLI Modification
  630
- Interrupt Request (IR)
  633
  - Interrupt Request Timer
    634
  - Changing Interrupt Request Timer Using Jives
    634
- Last Caller Recall
  636
- Last Number Redial
  637
- Least Cost Routing (LCR)
  638
- Least Cost Routing - Carrier Pre-Selection
  650
- License Management
  651
  - How to Activate Your License
    651
  - SIP Extensions
    651
  - Instructions for Matrix Channel Partners
    651
  - Instructions for Customers
    660
- Live Call Screening
  662
- Live Call Supervision
  665
- Logical Partition
  667
- Macros
  670
- Meet Me Paging
  673
- Message Wait
  675
  - Message Wait Set by Extensions/Operator
    675
  - Message Wait Set by the Voice Mail System
    676
  - Types of Message Wait Notification
    676
  - Stuttered Dial Tone/Voice Message
    676
  - LED Lamp
    677
  - Ring
    677
- Mobility Extension
  680
  - Receiving Calls
    681
  - Making Calls
    681
  - Accessing Features
    681
  - Call Hold
    682
  - Call Transfer
    682
  - Making a Second Call
    683
  - Call Toggle (Call Splitting)
    683
  - Call Pickup
    683
  - 3-Party Conference
    684
  - Multiparty Conference
    684
  - When Dialed Extension Is Busy
    684
  - Call Forward-Unconditional
    684
  - Call Forward-Busy/No Reply
    685
  - Call Forward-Dual Ring
    686
  - Call Forward-Scheduled
    686
- Music on Hold (MOH)
  687
- Multi-Stage Dialing
  688
- Mute
  691
- Number Patterns
  693
  - Local Calls
    694
  - Regional Calls
    695
  - National Calls
    695
  - Limited Calls
    695
- OFF-Hook Alert
  696
- Paging
  698
  - The Pre-Requisites
    698
  - The Process
    698
  - Creating Page Zones
    699
  - Configuring Paging in Class of Service
    701
- Peer-To-Peer Calling
  702
- Presence
  706
  - Publishing Presence
    706
  - Publishing Presence Messages
    706
  - Viewing Presence
    708
  - Publishing Presence by Extension User
    711
  - Publishing Presence from SA Mode
    711
  - To View Presence Status
    712
- Priority
  714
  - Selecting Priority for Trunks
    716
  - Selecting Priority for Extensions
    717
- Privacy
  718
- Quick Dial
  720
- Raid
  722
- RCOC (Return Call to Original Caller)
  725
- Real Time Clock (RTC)
  729
- Reminder
  731
- Room Monitor
  739
- Selective Port Access
  741
- SIM Card Balance and Recharging
  743
  - Balance Inquiry
    744
  - Recharging the SIM
    744
- Self Ring Test
  746
- Static Routing Table
  747
- Station Message Detail Recording (SMDR)
  750
- Station Message Detail Recording-Storage
  751
- Station Message Detail Recording-Online
  757
- Station Message Detail Recording-Report
  764
  - Outgoing Calls
    767
  - Setting Print Filters
    767
  - Scheduled Report Generation
    768
  - Manual Report Generation
    768
  - Incoming Calls
    769
  - Print Filter Settings - Outgoing Calls
    773
  - Print Filter Settings - Incoming Calls
    774
  - Print Filter Settings - Internal Calls
    775
- Station Message Detail Recording-Posting
  779
  - SMDR-Posting Protocols
    779
  - Holidex/Hobis a
    779
  - Hobis B
    781
  - Link Control Characters
    781
  - No Response from the CAS
    782
  - Hobic
    782
  - Micros a
    783
  - Micros B
    784
  - Comm One, Call-Inn
    785
  - Rsi-Cms
    785
  - Call Detail Record Formats
    785
  - Holidex
    785
  - Hobis a
    786
  - Hilton
    790
  - Xiox
    791
  - Comm One
    792
  - Call-Inn
    793
  - Customized SMDR-Posting Protocol
    794
  - Setting up CAS Interface
    794
  - Selecting SMDR-Posting Protocol for CAS
    795
  - Refining Handshake Parameters
    796
  - Refining Call Detail Record Format Parameters
    798
  - Call Type Indicator
    803
- Station Message Detail Recording-Backup
  805
  - Back up SMDR Using Windows FTP
    805
  - Back up SMDR Using Mozilla Fire Fox
    807
- System Activity Log
  808
- System Activity Log Display
  813
- System Fault Log
  814
- System Fault Log Display
  819
- System Parameters
  820
  - Customer Name
    820
  - Incoming CLI Nomalization
    823
  - DND Text Message
    824
  - Publish Message
    824
  - Digital Output Port (DOP)
    825
  - Alarms
    825
  - Distinctive Rings
    825
- System Security
  827
  - System Engineer (SE) Password
    827
  - Changing SE Password Using Jeeves
    827
  - Forgot the SE Password?
    828
  - Restoring Default SE Password
    828
  - System Administrator (SA) Password
    828
  - Changing SA Password Using Jeeves
    828
  - Forgot the SA Password?
    829
  - User Password
    830
  - Forgot the User Password?
    830
  - Additional Security to Extension Users
    831
- System Timers and Counts
  833
  - Auto Redial
    833
  - Call Progress Tones
    833
  - Direct Inward Dialing (DID)
    834
  - Direct Inward System Access (DISA)
    834
  - Other Features
    835
- Time Zone Display
  838
- Toll Control
  839
- Toll Control Levels
  840
- Trunk Auto Answer
  846
- Trunk Reservation
  851
- User Absent/Present
  855
  - For Extension Users
    856
  - For System Administrator
    856
- User Password
  857
- Virtual Extension
  859
- Voice Help
  863
- Voice Message Applications
  864
  - DID Greeting Messages
    864
  - DID Guidance Messages
    864
  - Voice Message for Features
    865
  - Voice Message for Dial Tone
    866
  - Voice Message for Ring Back Tone
    866
  - Voice Message for Busy Tone
    866
  - Voice Message for Confirmation Tone
    866
  - Voice Message for DND Notification
    867
  - Voice Message for Toll Control/Cos Violation
    867
  - Voice Message for Trunk Auto Answer
    867
  - Voice Guidance-Time Based Greetings
    867
  - Recording Voice Messages
    869
  - Recording Voice Messages from a Phone
    869
  - Recording Voice Messages from FTP
    869
- Walk-In Class of Service
  879
Voice Mail Features

885
- Alarms and Reminders
  885
  - Alarm Set by Extension Users
    887
  - Once Only
    887
  - Daily Alarm
    887
  - Alarm Set by Operator
    888
  - Reminders Set by Extension Users
    889
  - Reminders Set by Operator
    890
- Broadcast Message
  891
- Call Transfer Types
  892
- Dial by Extension Number
  894
  - External Callers
    894
  - Extension Users
    894
- Dial by Name
  895
- Email Based Notification
  897
- Forwarding Messages
  899
- General Mailbox
  901
- Leaving a Message
  902
- Listening to Messages
  904
- Mailbox Settings
  905
- Message Notification
  906
- Message Verification
  907
- Sending Messages
  909
- Redirecting Messages
  911
Maintenance and Troubleshooting

913
- Configuration Upload
  913
  - Upload Configuration Files Using Windows FTP
    913
  - Upload Configuration Files Using Mozilla Firefox
    915
- Firmware Upgrade
  919
- Upload Firmware Files Using Windows FTP
  919
- System Debug
  924
  - Debug Settings
    925
  - VMS Debug
    925
  - Voip Ethernet Port Debug
    925
  - Port State Debug
    926
  - I/O Debug
    927
- PCAP Trace
  928
System Status

931
- System Details
  931
- Voice Mail Memory Status
  932
- Mobile Status
  934
- Voip Status
  937
- SIP Trunk Status
  938
- SIP Extension Status
  939
- Network Status
  940
Appendix

941
- Technical Specifications
  941
- System Resources
  944
  - ETERNITY Paltforms
    944
  - ETERNITY NE Optional Modules
    945
- Prompts
  946
- Default Area Code Table: USA
  955
- Feature List
  972
- Features at a Glance
  974
- Acronyms
  981
- Warranty Statement
  986
- Open Source Licensing Terms and Conditions
  988

Matrix ETERNITY NE Quick Start Manual (52 pages)

Brand: Matrix | Category: PBX | Size: 10 MB

Table of Contents
5
Know Your ETERNITY NE

7
- Overview
  7
  - Ports and Connectors
    8
  - Led
    8
Installing ETERNITY NE

9
- Preparing for Installation
  9
  - Selecting the Site
    9
- Getting Started
  10
  - Package Contents
    10
- Installing Optional Modules
  10
  - GSM/UMTS Module
    10
  - Voip Module
    13
  - Voice Mail System
    13
- Connecting to Trunks
  14
  - CO Trunks (Analog Two-Wire Trunks)
    14
  - Mobile Networks
    14
  - Voip Network
    15
- Connecting Extensions
  18
  - Single Line Telephones (SLT)
    18
  - Connecting SIP Extensions
    18
    
    Sparsh Vp248
    21
    
    Sparsh Vp310
    23
    
    Sparsh Vp330
    24
    
    Sparsh Vp510
    25
    
    Varta Win200
    26
    
    VARTA Mobile Softphone Clients
    27
- Setting up the Voice Mail System
  29
- Powering on ETERNITY NE
  29
  - LED Indication
    29
Accessing Jeeves

31
- Connecting a Computer
  31
Configuring ETERNITY NE

37

Matrix ETERNITY NE Quick Start Manual (48 pages)

IP PBX for small Businesses

Brand: Matrix | Category: PBX | Size: 3 MB

Quick Start
3
Table of Contents
5
Know Your ETERNITY NE

7
- ETERNITY NE Overview
  7
  - Ports and Connectors
    8
  - Led
    8
Installing ETERNITY NE

9
- Preparing for Installation
  9
- Selecting the Site
  10
- Getting Started
  10
  - Package Contents
    10
- Installing Optional Modules
  11
  - GSM/UMTS Module
    11
  - Voip Module
    11
  - Voice Mail System Module
    12
  - Door Phone Module
    12
- Connecting to Trunks
  13
  - CO Trunks (Analog Two-Wire Trunks)
    13
  - Mobile Networks
    13
  - Voip Network
    15
- Connecting Extensions
  17
- Setting up the Voice Mail System
  28
- Connecting Door Phone and Door Lock
  28
- Powering on ETERNITY NE
  30
  - Reset Cycle
    30
How to Access Jeeves

31
- Connecting a Computer
  31
Basic Configuration

35
- Using the Wizard
  35
- Using Selective Configuration
  36

Matrix ETERNITY NE User Manual (23 pages)

SLT

Brand: Matrix | Category: PBX | Size: 0 MB

Making a Second Call
3
Receiving Calls
3
Abbreviated Dialing
4
Account Code
4
Auto Call Back (ACB)
4
Auto Redial
5
Background Music
5
Call Chaining
6
Call Forward (CF)
6
Call Forward - Scheduled
7
Call Follow Me
9
Call Pick up - Group
9
Call Transfer
10
Calling Line Identification Restriction (CLIR)
10
Conference - Dial-In
11
Conference - Multiparty
11
Conversation Recording
12
Do Not Disturb (DND)
12
DND Override
12
Door Phone
13
Dynamic Lock
13
Emergency Call
14
Forced Answer
14
Forced Call Disconnection
14
Interrupt Request
15
Last Caller Recall
15
Last Number Redial
16
Live Call Supervision
16
Meet Me Paging
16
Message Wait
16
Trunk Reservation
18
User Absent/Present
18
User Password
18
Voice Help
18
Room Monitor
19
Selective Port Access
19
Walk-In Class of Service
20

Matrix ETERNITY NE Quick Start Manual (48 pages)

Brand: Matrix | Category: PBX | Size: 5 MB

Table of Contents
5
Introduction
6
- Welcome
  6
Know Your ETERNITY NENX
7
- Overview
  7
Installing ETERNITY NENX
10
- Before You Start
  10
Accessing Jeeves
31
Configuring SARVAM UCS
35
Appendix
47
- Pre-Activated Licenses
  47

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