Matrix Visionpro System Manual page 163

• However, if the dialed station user fails to answer the call within the DID Ring Timer, the system plays the
No Reply Message or plays the Routing Tone to the caller. Thereafter, the system again plays the Dial
Tone or plays the Dial Message prompting the caller to dial the desired station name or number or
department group number and repeat the process.
By default, DID is disabled on all trunks during Day time and Night time.
How to configure
Enable/Disable DID on trunk/s during Day time using command 3501.
1.
Enable/Disable DID on trunk/s during Night time using command 3502.
2.
Enable/Disable Voice Guidance for DID on trunk/s during Day time using command 3503.
3.
Enable/Disable Voice Guidance for DID on trunk/s during Night time using command 3504.
4.
Program the DID timers using command 3022-3028. See
5.
Record DID voice message (if required).
6.
DID Timers
• DID Inactivity Timer: It signifies the time after which the system disconnects the trunk call if not replied by
any station. To elaborate, when a DID call arrives, the system attends the call after DID answer wait timer.
If no digit is dialed (by the caller) then the call is routed to the landing destination. The system waits for the
call to be answered by a station for DID Inactivity timer. On expiry of this timer, the system disconnects the
call.
• DOSA/DID Answer Wait Timer: It signifies the time after which the system answers a DOSA/DID call.
• DOSA/DID Music Timer: It signifies the time for which the system plays music after answering the call.
• DOSA/DID Dial Tone Timer: It signifies the time for which the system gives dial tone to the caller to dial
the desired station name/number or department group number (for DID) or to dial the Trunk Access Code
to grab a trunk (for DOSA).
• DOSA/DID Beeps Timer: It signifies the time for which the system gives beeps to the caller to grab the
trunk line or dial the desired station name/number or department group number. This timer is same as
DOSA/DID Dial Tone Timer.
• DID Ring Timer: It signifies the time for which the dialed station rings when call lands through DID.
• DOSA/DID Busy Tone Timer: It signifies the time for which the system gives busy tone to the caller if the
station/department group dialed by the caller is busy (for DID) or if the trunk, which the caller is trying to
grab is busy (for DOSA).
• DOSA/DID Error Tone Timer: It signifies the time for which the system gives error tone to the caller if the
caller dials invalid codes/digits.
157
"DID Timers" described below.
Matrix VISIONPRO System Manual