Department Call - Matrix Vision System Manual

What's this?
Many times it is required to call any one of the persons in a department (group). It is not important to talk to a
particular person. The caller just wants any member of the group. Vision offers flexibility to the group of stations
belonging to a particular department. This group is called department group. The call made to this group using
a code is called Department Call. The access code used to make such call is called Department Number.
Hence now the caller has to dial only the Department Number. However, the caller can even access individual
station of the group by dialing the station number.
Department Call is allowed from any station. Department call can also be made through DID. Hence if the caller
is making a call to you for the first time and wants some information about your company then he may dial the
Information Department instead of dialing any particular station or waiting for the operator.
How to use it?
1 Lift the handset.
2 Dial Department Number
3980 or
3981 or
3982 or
3983.
Example:
To access any of the free stations in a group 0, dial 3980.
How it works?
• Maximum 4 department groups can be formed. Groups are given numbers from 0 to 3.
• These groups can be accessed by dialing department numbers 3980 to 3983.
How to program?
Step 1: Decide the number of department groups to be used.
Step 2: Program station groups accordingly.
Step 3: Program station group as department group using command 4801.
Step 1
Decide the number of department groups to be used.
Step 2
Program station groups for the purpose. Please refer 'Station Groups' for details.
Step 3
Use following command to program station group as department group:
4801-1-Department Group-Station Group
Where,
Department group is from 0 to 3.
Station Group is from 00 to 15.
Use following command to program same station group to all department groups:
4801-*-Station Group
Vision System Manual

Department Call

Dial tone
Ring back tone (The call lands
on the programmed station within
the department group).
Matrix
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