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Finding a Remedy
Replace support head
•
Indicates that the support head has reached its build hour odometer limit. This error
message is displayed as a reminder that you should replace the head before starting
another build. Build hours are available within the head's Head Details page (see
Head Details" (page
•
Correct condition - you are able to continue building using this head but it is recommended
that you change the head prior to starting a new build (see
(page
Finding a Remedy
The following table lists various troubleshooting scenarios you may encounter when operating
the printer and methods for resolving these scenarios.
Condition
Material will
not load
Loss of
extrusion
(head will not
extrude
material)
57)).
108)).
Possible Cause
Empty material
coil box (zero
volume).
Incorrect
material coil box
connected.
Material coil box
memory chip
circuit failed.
Filament does
not reach head
(load time-out
reached)
Plugged Tips
Printer not
calibrated
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disconnect and replace the empty material coil box (see
"Handling/Storing Materials" (page 108)
Material Coil Box To Printer" (page
The F120 uses a different material coil box memory chip than
other Stratasys printers. As a result, only F120 material coil
boxes can be used to build parts on the printer.
Ensure that an F120 material coil box is installed.
View the material coil box's associated Material Status Icon
within the Materials page. If the icon is red, there may be an
issue with the material coil box's memory chip. Disconnect
and then reconnect the material coil box. If the error persists,
replace the material coil box with a new one. See
Material" (page
105),
(page
108), and
"Loading Material" (page
Disconnect the material coil box and replace with a new box
(see
"Handling/Storing Materials" (page 108)
Material" (page
97)).
If the error persists, contact Customer Support or your
regional Stratasys office (see
contact information).
Verify that material purges by initiating a purge using the
model and/or support purge buttons. See
Maintenance" (page
58).
Replace head with new head and recalibrate. See
Replacement" (page
108).
Perform a Tip Offset Calibration. See
(page
129).
"Head Replacement"
Remedy
and
98)).
"Handling/Storing Materials"
97).
"Getting Help" (page 192)
"Head
"Tip Calibration"
Head Errors
"Viewing
"Connecting
"Unloading
and
"Loading
for
"Head
Page 204
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