Severe Motion Artifacts; Image Appears Vertically Stretched Or 'Squeezed' Into Center Of Screen; No Image, Just Pink Snow; Non-Cinema Displays - Christie CP2000-ZX User Manual

5.5.2 Severe Motion Artifacts

Most likely there is a synchronization problem with reversed 3-2 pull-down in 60Hz-to-24Hz film-to-digital
conversion in your source. The display file needs correction.

5.5.3 Image Appears Vertically Stretched or 'Squeezed' into Center of Screen

Source data converted from film and "pre-squeezed" for CP2000-ZX display format may require use of the
anamorphic lens (or resizing) to regain full "scope" image width and proper proportions.

5.5.4 No Image, Just Pink Snow

1. Make sure the projector's lid is not open. In the event it is open, close the lid and pause or stop the show on
the server. Then, press play on the server and wait several seconds for the projector to receive the set of
decrypting keys (from the server). If after 30 seconds the projector doesn't recover, pause or stop the show
and try playing again. If this doesn't work, try resetting the server.
2. Check the CDP for a "tamper" warning. If lamp door is closed, the tamper switch may be faulty.
3. Make sure the IP octets for the projector and the server (Eth1 port) match.
4. CineCanvas does not have the correct projector IP address. Check the IP address of the projector and
server and change if necessary. They should match.
5.6

Non-Cinema Displays

The following troubleshooting entries assume the use of 3rd-party input source for displaying alternative "non-
cinema" material. As a first step, always consult the documentation supplied with the external equipment.

5.6.1 The Projector is On but there is No Display

1. Ensure AC power is connected.
2. Make sure the lens cover is removed from the lens.
3. Make sure the douser is OPEN.
4. If the lamp is not ignited, press Lamp ON from the CDP.
5. Ensure the correct DVI display button is selected in the channel setups.
6. Is an active source connected properly? Check the cable connections and make sure the alternative source
is selected.
7. Can you access test patterns? If so, check your source connections again.

5.6.2 The Display is Jittery or Unstable

1. If the non-cinema display is jittery or blinking erratically, ensure that the source is properly connected and
of adequate quality for detection. With a poor quality or improperly connected source, the projector will
repeatedly attempt to display an image, however briefly.
2. The horizontal or vertical scan frequency of the input signal may be out of range for the projector. Refer to
Section 6 Specifications
3. The sync signal may be inadequate. Correct the source problem.
CP2000-ZX User Manual
020-100006-05 Rev. 1 (05-2009)
for scan frequency ranges.
Section 5: Troubleshooting
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