Power; Projector Will Not Start; Lamp; Lamp Does Not Ignite - Christie CP2000-ZX User Manual

Section 5: Troubleshooting
5.1

Power

5.1.1 Projector Will Not Start

1. Check the status of the LEDs on the CDP. If there is no activity (ON and READY not initially flashing),
check the wall circuit breaker to see if it's ON.
2. Look through the rear, right side grill. If the unit does not contain a UPS, only the left green LED should
illuminate. If the unit has been rewired for a UPS, two green LEDs should illuminate.
3. If there is a problem with the wall circuit breaker "tripping" OFF, have a certified electrician investigate
any electrical problem.
5.2

Lamp

5.2.1 Lamp Does Not Ignite

1. Is there an interlock failure? From the CDP Status menu, check the Alarms and Interlocks submenu.
From the web user interface, check the Status: System menu.
2. If there is any indication through the Status menu of a ballast communication problem, re-boot the
projector and try turning the lamp on again.
3. If the DMD temperature is too high, the lamp will not ignite. Cool the projector and try again.
4. If the lamp does not ignite after the second try, replace the lamp.
5. Listen for a "clicking" noise to indicate the igniter is attempting to strike the lamp. If you do not hear
anything, it may indicate a problem with the igniter (Christie service required).
6. If you hear a brief "click", but no light appears, the lamp likely needs replacement.

5.2.2 Lamp Suddenly Goes Off

1. Check lamp power through the CDP Lamp menu or from the web user interface Advanced: Lamp menu.
Try increasing lamp power. NOTE: Older lamps may not reliably operate at significantly lower than rated
power.
2. The DMDs may be overheated. Check for an alarm condition.
3. An interlock may be interrupting lamp function.
4. Replace the lamp.

5.2.3 Flicker, Shadows Or Dimness

1. Ensure the douser is open.
2. LampLOC™ may need re-adjustment.
3. LampLOC™ may be in the middle of its adjustment. Wait approximately 2-3 min.
4. Adjust LampLOC™ motors manually via the CDP. Confirm all stepper motors are operational by
watching on screen with a full white test pattern while adjusting.
5. Increase lamp power, if possible. Lamps which are near end of life may not operate reliably at lowest
power range.
6. Fold mirror misalignment (Christie service required).
5-2 CP2000-ZX User Manual
020-100006-05 Rev. 1 (05-2009)