Troubleshooting The Inhibit Panel - HID FARGO HDP5000 User Manual

Page 9-5
9.2.4

Troubleshooting the Inhibit Panel

If there is trouble getting the inhibit panel to produce the expected results, verify the following
information.
•
A lower case is used ('~i', instead of an upper case '~I'). Some applications have an auto-correct
feature that will change the case on the small 'i'.
•
The bitmap file is monochrome (for example, black and white).
•
The size of the bitmap image is large enough to cover the space to inhibit. Note: The printer
resolution is 300 dpi on both the horizontal and vertical axis, which will aid in placement of the
image. Oversize images will be truncated at the size of the card.
•
The bitmap image should be created in the same orientation as the application image (for
example, landscape or portrait).
•
Some Windows applications have a mode where prints are converted to a bitmap before
printing which will prevent proper inhibit panel operation.
•
In some applications, such as Microsoft WordPad, the '~' must be left justified or it may print on
the card and the inhibit functionality will not work.
February 2016
Inhibit Panel Usage
L000950, Version: 4.0