Jam Code; Jam Type - Canon imageRUNNER C1335 Series Service Manual

Jam Code

Jam Type

Type Detection description
Delay(01xx) The sensor was not turned ON
although a specified period of time
had passed.
Stationary(02xx) The sensor was not turned OFF
although a specified period of time
had passed since it was turned
ON.
Door open The machine stopped as
emergency stop because a cover
of the host machine/option was
opened during printing.
Sequence An error caused by sporadic noise
of the sensor detection signal or
firmware of an equipment was
detected.
Power-on(0Axx) Paper remained on the feed path
at power-on.
Error avoidance The machine was stopped
because an error in the machine
other than parts failure was
detected.
Size error Position of the Cassette Guide
Plate was not appropriate for the
size of paper being loaded.
Different media The type of loaded paper differed
from the setting.
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Error•Jam•Alarm > Jam Code > Jam Type
Possible symptoms
• A paper is being caught on paper lint/foreign matters on the feed
path.
• The roller does not rotate due to failure of the Feed Motor/open
circuit/poor connection of the connector.
• The status does not change (it is not turned ON) although a paper
passed through due to open circuit in the sensor/poor connection
of the connector.
• A paper is being caught on paper lint/foreign matters on the feed
path.
• The roller does not rotate due to failure of the Feed Motor/open
circuit/poor connection of the connector.
• The status does not change (it is not turned OFF) although a paper
passed through due to open circuit in the sensor/poor connection
of the connector.
• A cover of the host machine/option was opened due to vibration
during operation.
• The status of a cover was detected incorrectly as opened due to
open circuit of the Cover Sensor/poor connection of the connector.
• An error caused by sporadic noise signal to the sensor was
detected.
• An error caused by firmware was detected.
• Power was turned ON without removing residual paper after
occurrence of an error/jam.
• It was detected incorrectly that there was residual paper at
power-on due to open circuit of the sensor/poor connection of the
connector.
• An error caused by sporadic noise signal was detected.
• Operation failure occurred due to one-time catch on a mechanical
part.
• Different size of paper was loaded without changing position of the
Cassette Guide Plate and output was performed.
• Paper size was detected incorrectly due to mechanical error of the
Size Detection Unit, open circuit in the sensor/poor connection of
the connector.
• Output was performed with wrong paper settings (although
transparency was set as paper type, different type of paper was
loaded, and vice versa).
• Transparency could not be detected due to failure of the
Transparency Sensor/open circuit/poor connection of the
connector.
7 Error•Jam•Alarm > Jam Code > Jam Type
Cause and remedy
Perform the following in the order while checking whether the jam is cleared.
1. Check/remove the residual paper lint/foreign matters on the feed path.
2. Check/replace the Feed Motor.
3. Check/replace the sensor.
Perform the following in the order while checking whether the jam is cleared.
1. Check/remove the residual paper lint/foreign matters on the feed path.
2. Check/replace the Feed Motor.
3. Check/replace the sensor.
Perform the following in the order while checking whether the jam is cleared.
1. Check whether the corresponding cover is closed properly by checking detection
signal of the Cover Sensor in the host machine/option using service mode.
2. Check/replace the Cover Sensor.
Perform the following in the order while checking whether the jam is cleared.
1. Remove the residual papers by following the jam removal procedure.
2. Check the latest version of the firmware, and upgrade it if necessary.
Perform the following in the order while checking whether the jam is cleared.
1. Check the error/jam log, and remove the residual papers by following the jam
removal procedure.
2.Check/replace the sensor.
• Normally, the machine can be used after removing the residual papers by following
the jam removal procedure.
• In the case of parts failure, an error occurs at retry operation. In such a case,
perform remedy according to the displayed error code.
Perform the following in the order while checking whether the jam is cleared.
1. Set the position of the Cassette Guide Plate again.
2. Check/replace the mechanical mechanism of the Size Detection Unit/sensor.
Perform the following in the order while checking whether the jam is cleared.
1. Make the paper settings correctly/load paper again.
2. Check/replace the Transparency Sensor.
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