Canon imageRUNNER C1335 Series Service Manual page 360

■ Wrinkle when printing Yougata envelopes
[Location]
Cassette 1, Multi-purpose Tray
[Cause]
Yougata envelopes (COM10 No.10/Yougatanaga 3/Monarch/DL/ISO-C5) have been loaded
with the grain of paper oriented against the feed direction in such a way that it is likely to
cause wrinkle.
[Condition]
The paper grain direction of Yougata envelopes is not uniform.
[Field Remedy]
• Cassette 1
When wrinkle occurs to envelopes loaded in a normal direction, change the direction
to load them by rotating by 180 degrees as shown below.
• When printing, rotate the paper direction by 180 degrees also in the printing
preferences screen of printer driver. For details, refer to the User's Manual.
• When copying, rotate the direction to place an original by 180 degrees.
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Troubleshooting > Troubleshooting Items > Image Failure > Wrinkle when printing Yougata envelopes
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6 Troubleshooting > Troubleshooting Items > Image Failure > Wrinkle when printing Yougata envelopes
• Multi-purpose Tray
When wrinkle occurs to envelopes loaded in a normal direction, change the direction
to load them by rotating by 180 degrees as shown below.
• When printing, rotate the paper direction by 180 degrees also in the printing
preferences screen of printer driver. For details, refer to the User's Manual.
• When copying, rotate the direction to place an original by 180 degrees.
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