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Table Of Contents - IBM BladeCenter JS12 Problem Determination And Service Manual

Ibm power6 architecture

Table Of Contents

Table of Contents

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Contents

. . . . . . . . . . . . . . . v

Guidelines for trained service technicians

Inspecting for unsafe conditions

Guidelines for servicing electrical equipment .

Safety statements .

.

.

Chapter 1. Introduction . . . . . . . . 1

Related documentation .

Notices and statements in this documentation .

Features and specifications.

Supported DIMMs .

.

Blade server control panel buttons and LEDs

Turning on the blade server .

Turning off the blade server .

System-board layouts

.

System-board connectors .

System-board LEDs .

Chapter 2. Diagnostics . . . . . . . . 11

Diagnostic tools .

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Collecting dump data .

Location codes .

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Reference codes .

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System reference codes (SRCs) .

1xxxyyyy SRCs .

6xxxyyyy SRCs .

A1xxyyyy service processor SRCs .

AA00E1A8 to AA260005 Partition firmware

attention codes .

Bxxxxxxx Service processor early termination

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B200xxxx Logical partition SRCs .

B700xxxx Licensed internal code SRCs .

BA000010 to BA400002 Partition firmware

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POST progress codes (checkpoints)

C1001F00 to C1645300 Service processor

.

C2001000 to C20082FF Virtual service

processor checkpoints .

IPL status progress codes .

C700xxxx Server firmware IPL status

.

CA000000 to CA2799FF Partition firmware

.

.

D1001xxx to D1xx3FFF Service processor

.

.

D1xx3y01 to D1xx3yF2 Service processor

.

D1xx900C to D1xxC003 Service processor

power-off checkpoints

Service request numbers (SRNs) .

Using the SRN tables .

101-711 through FFC-725 SRNs

A00-FF0 through A24-xxx SRNs .

© Copyright IBM Corp. 2008, 2009

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ssss-102 through ssss-640 SRNs for SCSI

Failing function codes 151 through 2D02 .

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Checkout procedure .

About the checkout procedure.

Performing the checkout procedure .

Verifying the partition configuration.

. 1

Running the diagnostics program

. 2

Starting AIX concurrent diagnostics .

. 2

Starting stand-alone diagnostics from a CD .

. 4

Starting stand-alone diagnostics from a NIM

. 5

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. 7

Using the diagnostics program

. 8

Boot problem resolution .

. 9

Troubleshooting tables .

. 9

General problems .

. 9

Hard disk drive problems .

Intermittent problems

Keyboard problems .

. 12

Management module service processor

. 13

. 14

Memory problems .

. 15

Microprocessor problems

. 16

Monitor or video problems .

. 17

Network connection problems .

. 22

PCI expansion card (PIOCARD) problem

. 24

isolation procedure

Optional device problems .

. 25

POWER Hypervisor (PHYP) problems .

. 28

Service processor problems .

. 29

Software problems.

. 39

Universal Serial Bus (USB) port problems .

Light path diagnostics

. 48

Viewing the light path diagnostic LEDs

. 88

Light path diagnostics LEDs .

Isolating firmware problems .

. 89

Recovering the system firmware .

Starting the PERM image .

. 99

Starting the TEMP image

Recovering the TEMP image from the PERM

.

Verifying the system firmware levels

Committing the TEMP system firmware image

Solving shared BladeCenter resource problems .

Solving shared keyboard problems .

Solving shared media tray problems.

Solving shared network connection problems

Solving shared power problems .

Solving shared video problems

Solving undetermined problems .

Calling IBM for service .

Chapter 3. Parts listing, Type 7998

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iii

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