IBM JS20 - BladeCenter - 8842 Installation And User Manual

Blade server
Hide thumbs Also See for JS20 - BladeCenter - 8842:
Table of Contents

Advertisement

BladeCenter JS20
Type 8842
Installation and
User's Guide
Welcome.
Thank you for buying an
IBM blade server.
server features superior
performance, availability,
and scalability.
This
Installation and User's Guide
contains information for setting up,
configuring, and using your
blade server.
Additionally, a service information
label is attached to each BladeCenter
unit and blade server. This label
provides a graphical summary of
many of the installation and service
activities that are associated with
each device.
For more information about your
BladeCenter components and
features, you can view the
publications on the
CD or download from the
IBM Support Web site.
Go to
http://www.ibm.com/support/
Your blade
Documentation
Before installing the BladeCenter JS20
Type 8842 blade server in a BladeCenter unit,
complete the following procedures:
Install and configure the rack according
to the documentation that came with the rack.
Install the BladeCenter unit into the rack and
configure it, according to the documentation
provided with the BladeCenter unit.
Supply 200-240 V ac to the BladeCenter unit.
Install the latest firmware in all BladeCenter
components.
Before you install the blade server into the
BladeCenter unit, install options such as
drives, memory modules, processor or
expansion cards in the blade server, if applicable.
Install the blade server in the BladeCenter unit.
See Chapter 4 for more information.
Configure the blade server.
See Chapter 5 for more information.
Install the operating system.
See Chapter 6 for more information.
Install additional applications
according to the instructions provided
with the applications.
The blade server is now
ready to use. Be sure to
register and profile your
blade server on the
IBM Support Web site.

Advertisement

Table of Contents
loading

Summary of Contents for IBM JS20 - BladeCenter - 8842

  • Page 1 The blade server is now ready to use. Be sure to features, you can view the register and profile your blade server on the publications on the Documentation IBM Support Web site. CD or download from the IBM Support Web site. Go to http://www.ibm.com/support/...
  • Page 2: Server Support

    Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Is the problem http://www.ibm.com/planetwide/.
  • Page 3 BladeCenter JS20 Type 8842 Installation and User’s Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in Appendix B, “IBM Statement of Limited Warranty Z125-4753-08 04/2004,” on page 89 and Appendix C, “Notices,” on page 109. Fifth Edition (May 2006) © Copyright International Business Machines Corporation 2006. All rights reserved.
  • Page 5: Table Of Contents

    Reliability, availability, and serviceability features ... . . 9 IBM Director ......10 Chapter 2.
  • Page 6 Hardware service and support ....88 Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004 Part 1 - General Terms ..... . 89 Part 2 - Country-unique Terms .
  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2006...
  • Page 8 IBM Safety Information book. For example, if a caution statement begins with a number 1, translations for that caution statement appear in the IBM Safety Information book under statement 1. Be sure to read all caution and danger statements in this documentation before performing the instructions.
  • Page 9 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 10 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 11 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 12 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 13: Chapter 1. Introduction

    Record information about the blade server in the following table. You will need these numbers when you register the blade server with IBM. You can register the blade server at http://www.ibm.com/support/mysupport/. Product name...
  • Page 14: Related Documentation

    Related documentation In addition to this Installation and User’s Guide, the following related documentation is available in PDF on the World Wide Web or on the IBM BladeCenter JS20 Documentation CD that comes with the IBM BladeCenter JS20 Type 8842: v Safety Information: This document contains translated caution and danger statements.
  • Page 15 BladeCenter JS20 problems, and contains information for service technicians. The following related documentation is available in PDF on the World Wide Web or on the IBM BladeCenter unit Documentation CD that comes with the BladeCenter unit: v BladeCenter unit Installation and User’s Guide: This document contains instructions for setting up and configuring the BladeCenter unit and basic instructions for installing some options in the BladeCenter unit.
  • Page 16: The Documentation Cd

    Installing SUSE Linux enterprise server 8 sp3 on an IBM BladeCenter JS20: This document contains instructions for installing SUSE Linux enterprise server 8 sp3 on an IBM BladeCenter JS20. v Installing Red Hat Enterprise Linux 3 Advanced Server on an IBM BladeCenter JS20: This document contains instructions for installing Red Hat Enterprise Linux 3 Advanced Server on an IBM BladeCenter JS20.
  • Page 17: Notices And Statements Used In This Document

    – If you are using a Windows operating system, insert the CD into the CD drive and click Start --> Run. In the Open field, type e:\win32.bat where e is the drive letter of the CD drive, and click OK. –...
  • Page 18: Features And Specifications

    Note: Power, cooling, removable-media drives, external ports, and advanced system management are provided by the IBM BladeCenter unit. For more information, see the Installation and User’s Guide for your BladeCenter unit. BladeCenter JS20 specifications for non-NEBS/ETSI environments The following table provides a summary of the features and specifications of the BladeCenter JS20 Type 8842 in a non-NEBS/ETSI environment.
  • Page 19: Bladecenter Js20 Specifications For Nebs/Etsi Environments

    BladeCenter JS20 Type 8842 in a NEBS/ETSI environment. This includes model-specific information. Microprocessor: Integrated functions: Electrical input: 12 V dc v One dual-port Gigabit Ethernet ® Two IBM PowerPC microprocessors Environment (NEBS): controller with 512 KB ECC L2 cache v Air temperature: v Light path diagnostics Note: Use the Configuration/Setup –...
  • Page 20: What Your Ibm Blade Server Offers

    Your blade server is designed to take advantage of advancements in memory management and data storage. Your blade server includes: v IBM Director IBM Director is a workgroup-hardware-management tool that you can use to centrally manage servers. For more information, see the IBM Director documentation on the IBM Director CD.
  • Page 21: Reliability, Availability, And Serviceability Features

    The SOL feature does not require any special client software because it is designed to work with existing standard Telnet consoles. For more information, see the IBM BladeCenter and BladeCenter T Serial Over LAN Setup Guide and BladeCenter and BladeCenter T Management Module Command-Line Interface Reference Guide.
  • Page 22: Ibm Director

    Multiple operating-system platform support, including Microsoft Windows 2000 Server, Windows XP Professional, Red Hat Linux, SUSE LINUX, and Novell NetWare. For a complete list of operating systems that support IBM Director, see the IBM Director Compatibility Document. This document is in PDF at http://www.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-61788.
  • Page 23: Chapter 2. Blade Server Power, Controls, And Indicators

    BladeCenter management module. v If your operating system supports the Wake on LAN feature and it has not been disabled through the BladeCenter management-module Web interface, the Wake on LAN feature can turn on the blade server. © Copyright IBM Corp. 2006...
  • Page 24: Turning Off The Blade Server

    Turning off the blade server When you turn off the blade server, it is still connected to power through the BladeCenter unit. The blade server can respond to requests from the service processor, such as a remote request to turn on the blade server. To remove all power from the blade server, you must remove it from the BladeCenter unit.
  • Page 25: The Control Panel Buttons And Leds

    The control panel buttons and LEDs This section describes the controls and LEDs on the blade server. Power-control button: This button is behind the control-panel door. Press this button to manually turn the blade server on or off. Note: The power-control button has effect only if local power control is enabled for the blade server.
  • Page 26 BladeCenter unit will be lit also. The location LED can be turned off through the management-module Web interface or through IBM Director Console. Activity LED: When this green LED is lit, it indicates that there is hard disk drive or network activity.
  • Page 27: System-Board Internal And Option Connectors

    System-board internal and option connectors The following illustration shows the location of the system-board components, including connectors for user-installable options. Note: The illustrations in this document might differ slightly from your hardware. Chapter 2. Blade server power, controls, and indicators...
  • Page 28: System-Board Leds

    System-board LEDs The following illustration shows the location of the LEDs on the system board. You might need to refer to this illustration when solving problems with the blade server. You must remove the blade server from the BladeCenter unit, open the cover, and press the light path diagnostics button (SW1) to light any error LEDs that were turned on during processing.
  • Page 29: Chapter 3. Preparing The Bladecenter Unit

    1 of the BladeCenter unit. See the Installation Guide that comes with the switch module for instructions. v IBM 4-Port Gigabit Ethernet Switch Module v Nortel Networks 2-7 Layer Ethernet Switch Module for IBM BladeCenter v Cisco Systems Intelligent Gigabit Ethernet Switch Module for IBM BladeCenter...
  • Page 30 4. If you see 59P6629, have the CIC replaced before installing a BladeCenter JS20 Type 8842 in the BladeCenter unit. To have the CIC replaced, call the IBM Support Center and report the CIC as a failed part and request replacement with the latest CIC field replaceable unit (FRU).
  • Page 31: Chapter 4. Installing Options

    For a list of supported options for the blade server, go to http://www.ibm.com/ servers/eserver/serverproven/compat/us. © Copyright IBM Corp. 2006...
  • Page 32: System Reliability Guidelines

    System reliability guidelines To help ensure proper cooling and system reliability, make sure that: v The ventilation holes on the blade server are not blocked. v Each of the blade bays on the front of the BladeCenter unit has a blade server or filler blade installed.
  • Page 33: Removing The Blade Server From The Bladecenter Unit

    Removing the blade server from the BladeCenter unit The following illustration shows an example of how to remove the blade server from a typical BladeCenter unit; the orientation of the blade server depends on the type of BladeCenter unit you have. Note: The illustrations in this document might differ slightly from your hardware.
  • Page 34: Opening The Blade Server Cover

    Opening the blade server cover The following illustration shows how to open the cover on the blade server. Cover pins Blade-cover release (blue) Blade-cover release (blue) Complete the following steps to open the blade server cover: 1. Read the safety information beginning on page v and “Installation guidelines” on page 19.
  • Page 35 Attention: To maintain proper system cooling, do not operate the BladeCenter unit for more than 1 minute without a blade server or filler blade installed in each blade bay. IDE drive Tray Riser card IDE connector 2 (J2) Short screws IDE connector 1 (J1) Attention:...
  • Page 36: Installing Memory Modules

    (SDRAM) with error correcting code (ECC) DIMMs. For a current list of supported DIMMs for the blade server, go to http://www.ibm.com/servers/eserver/serverproven/compat/us. v Install DIMMs in a matched pair. Each pair must be the same capacity, speed, type, and technology.
  • Page 37 The following illustration shows how to install DIMMs on the system board. DIMM socket 4 (J40) DIMM socket 3 (J32) DIMM socket 2 (J28) DIMM socket 1 (J25) Before you begin, read the documentation that comes with the option. Complete the following steps to install a DIMM: 1.
  • Page 38: Installing An I/O Expansion Card

    2 while an I/O expansion card is installed in the blade server. v The Myrinet Cluster Expansion Card for IBM BladeCenter comes with a cable for connection to the system board of a compatible device. However, the cable is not used in the BladeCenter JS20 Type 8842.
  • Page 39 The following illustration shows how to install an I/O expansion card on the blade server. The card is installed near IDE connector 2. IBM I/O expansion card I/O expansion tray I/O expansion card connector Raised hook Short screws I/O expansion card...
  • Page 40: Ethernet Controller, Switch Module, And Cabling Requirements

    (SOL) feature and to configure the blade server, you must install an optional Ethernet-compatible switch module, such as the Nortel Networks Layer 2-7 GbE Switch Module for IBM BladeCenter or IBM 4-Port Gb Ethernet Switch Module for BladeCenter, in I/O bay 1 of the BladeCenter unit.
  • Page 41: Completing The Installation

    Completing the installation To complete the installation, perform the following tasks, if you have not already done so. 1. Close the blade server cover (see “Closing the blade server cover” on page 30). Statement 21: CAUTION: Hazardous energy is present when the blade server is connected to the power source.
  • Page 42: Closing The Blade Server Cover

    Closing the blade server cover Important: The blade server cannot be inserted into the BladeCenter unit until the cover is installed and closed. Do not attempt to override this protection. The following illustration shows how to close the blade server cover. Cover pins Complete the following steps to close the blade server cover:...
  • Page 43: Installing The Blade Server In The Bladecenter Unit

    BladeCenter unit type and varies by the wattage of the power supplies that are installed in the BladeCenter unit. For more information about determining the power requirements for the blade server, see the IBM BladeCenter Power Module Upgrade Guidelines Technical Update for your BladeCenter unit.
  • Page 44 Note: Some of the JS20 Type 8842 blade server options are unique and are not compatible with the options that are installed in other IBM blade server types. Make sure that all of the options that you are installing are designed for use with the JS20 Type 8842 blade server.
  • Page 45: Input/Output Connectors And Devices

    Therefore, to enable communication between the blade server and these devices, you must perform the configuration tasks that are described in Chapter 5, “Configuration requirements for the blade server,” on page 35 and the IBM BladeCenter and BladeCenter T Serial Over LAN Setup Guide.
  • Page 46 BladeCenter JS20 Type 8842: Installation and User’s Guide...
  • Page 47: Chapter 5. Configuration Requirements For The Blade Server

    Chapter 5. Configuration requirements for the blade server This chapter contains the configuration tasks that you must perform so that you can run Serial Over LAN (SOL) sessions on the blade server and use the IBM BladeCenter management-module command-line interface. This chapter also describes other configuration requirements for the blade server.
  • Page 48: Using The Serial Over Lan (Sol) Feature On The Blade Server

    Using the Serial Over LAN (SOL) feature on the blade server In addition to performing the configuration tasks in this chapter, you must perform the following SOL tasks. These tasks are described in the IBM BladeCenter and BladeCenter T Serial Over LAN Setup Guide:...
  • Page 49: Starting The Management And Configuration Program In The Management Module

    v Before you can run programs on the blade server, you must install an operating system on the blade server. For information about installing the operating system, see Chapter 6, “Installing the operating system,” on page 45. v Throughout this document, the management-module Web-based user interface is also known as the BladeCenter management-module Web interface.
  • Page 50: Configuring The Gigabit Ethernet Controller

    Ethernet-controller ports. For device drivers and information about configuring your Ethernet-controller ports, see the Ethernet software documentation that comes with your blade server, or contact your IBM marketing representative or authorized reseller. For updated information about configuring the controllers, go to the IBM Support Web site at http://www.ibm.com/...
  • Page 51: Blade Server Ethernet Controller Enumeration

    Fibre Channel switch modules, you must configure the blade server for Fibre Channel boot. Note: The IBM BladeCenter JS20 Fibre Channel Expansion Card (part number 73P6112) must be installed in the blade server. Complete the following steps to configure the blade server for Fibre Channel boot: 1.
  • Page 52: Updating The Firmware Code For The Blade Server And The Service Processor

    Web site at http://www.ibm.com/support. If these two types of information match, then the blade server has the latest firmware code. If these two types of information differ, download the latest firmware code from the IBM Support Web site. Follow the update instructions on the IBM Support Web site.
  • Page 53: Updating The Firmware Code For The Blade Server Service Processor

    BladeCenter components, see the IBM BladeCenter and BladeCenter T Serial Over LAN Setup Guide. v Go to the IBM Support Web site, http://www.ibm.com/support, for the latest information about upgrading the device drivers, firmware code, and basic input/output system (BIOS) code for other BladeCenter components.
  • Page 54: Updating And Managing System Flash Using Aix Diagnostics

    Do not power off the system while performing this task! Complete the following steps: 1. Obtain the flash image that you want to update from the IBM Support Web site at http://www.ibm.com/support. (Look for the flash image for Type 8842, under “AIX Diagnostics Version Number”;...
  • Page 55: Committing The Temporary Firmware Image Using Aix

    diag v Otherwise, boot standalone diagnostics; then press Enter. 3. From the “Function Selection” menu, choose Task Selection. 4. From the “Tasks Selection List”, choose Update and Manage System Flash. 5. From the “Update and Manage System Flash” list: v If, in step 1 on page 42, you have put the image in the /etc/microcode file system, then choose the File System selection.
  • Page 56: Using The Command-Line Interface

    SNMP requirements, features, functions, and variables, see the documentation that comes with the Ethernet switch module that you are using; for example: v IBM 4-Port Gb Ethernet Switch Module for BladeCenter Installation and User’s Guide v Nortel Networks Layer 2-7 GbE Switch Module for IBM BladeCenter Installation Guide BladeCenter JS20 Type 8842: Installation and User’s Guide...
  • Page 57: Chapter 6. Installing The Operating System

    SOL connection and enable the SOL feature; then, start an SOL session. For instructions for performing these activities, see the IBM BladeCenter and BladeCenter T Serial Over LAN Setup Guide. Note: For information about SOL commands, see the BladeCenter and BladeCenter T Management Module Command-Line Interface Reference Guide.
  • Page 58: Communicating Directly With A Blade Server

    IBM marketing representative or authorized reseller, or see your operating-system documentation for additional information. 2. The IBM Remote Deployment Manager (RDM) program does not support the BladeCenter JS20 Type 8842. However, you can use the following programs for remote deployment: v For AIX, Red Hat Linux, or SUSE LINUX operating-system deployments, you can use Cluster Systems Management (CSM) from IBM.
  • Page 59: Chapter 7. Solving Problems

    Hardware Maintenance Manual and Troubleshooting Guide or Problem Determination and Service Guide for your BladeCenter unit, product-specific documentation, and other related documentation. For the latest editions of the IBM BladeCenter documentation, go to http://www.ibm.com/support on the World Wide Web. See “Related documentation” on page 2 for additional information.
  • Page 60: System Checkout

    Hardware field select BladeCenter JS20, in the Software field select Linux on POWER environment, then click Go. A diagnostic CD for the AIX operating system is available from IBM. Go to http://techsupport.services.ibm.com/server/mdownload/diags/download to download the CD image. See the BladeCenter JS20 Type 8842 Hardware Maintenance Manual and Troubleshooting Guide for instructions on using the utilities.
  • Page 61: Checkpoint Codes

    Checkpoint codes The POST firmware checkpoints (progress codes) indicate the detection of a problem if the server stops on a checkpoint during the startup process. v A four-digit code indicates successful completion of POST when the server does not stop on that checkpoint. v A result other than a four-digit code indicates that POST might have detected a problem.
  • Page 62 Checkpoint code Description Suggested action D008 Initialize the console and flush the 1. Perform the system checkout procedure. See queues. “System checkout” on page 48. 2. This error indicates that you might have a problem with the system board. Contact a service support representative for more information.
  • Page 63 Checkpoint code Description Suggested action D104 The model field has been found to be 1. Enter a valid machine model. The backspace and blank. delete keys can be used to edit the value entered. 2. If the problem remains, you might have a problem with the system board.
  • Page 64 Checkpoint code Description Suggested action E134 Create the memory node. 1. Perform the system checkout procedure. See “System checkout” on page 48. 2. This error indicates that you might have a problem with the system board. Contact a service support representative for more information.
  • Page 65 Checkpoint code Description Suggested action E14A Build the vital product 1. Perform the system checkout procedure. See data-to-operating-system lookup “System checkout” on page 48. table. 2. This error indicates that you might have a problem with the system board. Contact a service support representative for more information.
  • Page 66 Checkpoint code Description Suggested action E15F Adapter vital product data (VPD) 1. Perform the system checkout procedure. See evaluation. “System checkout” on page 48. 2. If the problem remains, you might have a problem with the system board. Contact a service support representative for assistance.
  • Page 67 Checkpoint code Description Suggested action E177 Transfer failure due to a TFTP error 1. Make sure that the BOOTP server is correctly condition. configured; then, retry the operation. 2. Make sure that the network connections are correct; then, retry the operation. 3.
  • Page 68 Checkpoint code Description Suggested action E1A2 The user requested startup using the 1. Perform the system checkout procedure. See default service-mode boot list that “System checkout” on page 48. was initiated by a keyboard entry. 2. This error indicates that you might have a problem with the system board.
  • Page 69 Checkpoint code Description Suggested action E1AC System startup using the customized 1. Perform the system checkout procedure. See service-mode boot list. “System checkout” on page 48. 2. This error indicates that you might have a problem with the system board. Contact a service support representative for more information.
  • Page 70 Checkpoint code Description Suggested action E1D3 Reserved Have the blade server serviced. E1D4 Reserved Have the blade server serviced. E1DB Reserved Have the blade server serviced. E1DC Reserved Have the blade server serviced. E1F0 Start the out-of-box-experience 1. Perform the system checkout procedure. See function.
  • Page 71 Contact a service support representative for more information. E199 Restarting (rebooting) the partition to 1. Check the http://www.ibm.com/support Web site for activate the changes that are a later firmware version that might address the specified in the boot-image’s problem.
  • Page 72 Checkpoint code Description Suggested action E203 Disable the TimeBase (TB) function. 1. Perform the system checkout procedure. See “System checkout” on page 48. 2. This error indicates that you might have a problem with the system board. Contact a service support representative for more information.
  • Page 73 Checkpoint code Description Suggested action E210 Load and relocate the hardware 1. Perform the system checkout procedure. See isolation layer (HIL). “System checkout” on page 48. 2. This error indicates that you might have a problem with the system board. Contact a service support representative for more information.
  • Page 74 Checkpoint code Description Suggested action E217 Setup DMA address re-mapping logic 1. Perform the system checkout procedure. See (DART), HIL base, and storage “System checkout” on page 48. description register 1 (SDR1). 2. This error indicates that you might have a problem with the system board.
  • Page 75 Checkpoint code Description Suggested action E440 Validate NVRAM and initialize 1. Perform the system checkout procedure. See partitions as needed. “System checkout” on page 48. 2. This error indicates that you might have a problem with the system board. Contact a service support representative for more information.
  • Page 76 Checkpoint code Description Suggested action E843 Initialize interface and operating 1. Perform the system checkout procedure. See system access. “System checkout” on page 48. 2. This error indicates that you might have a problem with the system board. Contact a service support representative for more information.
  • Page 77: Firmware Error Codes

    Firmware error codes Table 1 provides an abbreviated list of the 8-digit alphanumeric firmware error codes that might appear during system initialization or operation. Notes: v When you are solving a problem with the BladeCenter JS20 Type 8842 blade server, you must determine whether the problem is in the BladeCenter JS20 Type 8842 blade server or in the BladeCenter unit.
  • Page 78 Enter; then, restart the blade server. alias name has not been defined in the /alias node. 20A80102 The ibm,fw-fcpdisk alias is not a Run the setup-fc-disk utility. SAN device. 20A80104 The disk2 alias was found and This is an informational message.
  • Page 79 48. 20D10010 Stack underflow from the Fibre 1. Check the http://www.ibm.com/support Web site for Channel adapter. microcode updates for the Fibre Channel adapter. Apply the latest update, if one is available. 2. If an update is not available, contact a system administrator for assistance.
  • Page 80 1. Make sure that the boot list in the management operating-system boot list from the module is correct. management-module boot list. 2. Check the http://www.ibm.com/support Web site for firmware updates for the management module, service processor, and blade server. Apply the latest updates, if they are available.
  • Page 81 21020010 The USB CD drive remained busy 1. Retry the operation. longer than the amount of allocated 2. Check the http://www.ibm.com/support Web site for time. firmware updates for the management module, service processor, and blade server. Apply the latest updates, if they are available.
  • Page 82 21020014 The USB CD drive: the CD has been 1. Retry the operation. changed. 2. Check the http://www.ibm.com/support Web site for firmware updates for the management module, service processor, and blade server. Apply the latest updates, if they are available.
  • Page 83 If the location code identifies a slot: 1. Reseat the adapter and restart the blade server. 2. Replace the adapter. 3. Check the http://www.ibm.com/support Web site for system firmware updates. Apply the latest update, if one is available. 4. If an update is not available, contact a system administrator for assistance.
  • Page 84 Table 1. Abbreviated list of firmware error codes (continued) Error code Failing device or problem found Suggested action 25A80000 Initialization failed; the device failed If the problem remains, replace the battery in the blade the test. server. For additional information, see the Hardware Maintenance and Troubleshooting Guide.
  • Page 85 Table 1. Abbreviated list of firmware error codes (continued) Error code Failing device or problem found Suggested action 25A80210 Setenv/$Setenv parameter error; If the problem remains, replace the battery in the blade name contains a null character. server. For additional information, see the Hardware Maintenance and Troubleshooting Guide.
  • Page 86 Table 1. Abbreviated list of firmware error codes (continued) Error code Failing device or problem found Suggested action 25C0xx yy DIMM failure: Note: For additional information about DIMMs, see “Installing memory modules” on page 24. where xx and yy are: 1.
  • Page 87 Table 1. Abbreviated list of firmware error codes (continued) Error code Failing device or problem found Suggested action 25C0xx yy DIMM failure (continued): Note: For additional information about DIMMs, see (continued) “Installing memory modules” on page 24. where xx and yy are: 1.
  • Page 88 1. Reseat the adapter and restart the blade server. 2. Replace the adapter. 3. Check the http://www.ibm.com/support Web site for system firmware updates. Apply the latest update, if one is available. 4. If an update is not available, contact a system administrator for assistance.
  • Page 89: Troubleshooting Charts

    Troubleshooting Guide or Problem Determination and Service Guide for more information. v If you have problems with an Ethernet or Fibre Channel switch module, IBM BladeCenter Optical Pass-Thru Module, I/O adapter, or other optional device that can be installed in the BladeCenter unit, see the applicable Hardware...
  • Page 90: Cd Drive Problems

    CD drive problems Symptom Suggested action The BladeCenter JS20 Type 1. Important: If you are using a Type 8677 BladeCenter unit and you received it 8842 cannot access the CD before June 2003, the customer interface card (CIC) in the media tray of the drive in the BladeCenter unit.
  • Page 91: Memory Problems

    – The Hardware Maintenance Manual and Troubleshooting Guide or Problem Determination and Service Guide for your BladeCenter unit – The IBM BladeCenter and BladeCenter T Serial Over LAN Setup Guide Note: For the latest editions of the IBM BladeCenter documentation, go to http://www.ibm.com/support on the World Wide Web.
  • Page 92: Option Problems

    Option problems Option symptom Suggested action An IBM option that was just Make sure that: installed does not work. v The option is designed for the blade server. See the “Server Support” flowchart on the cover for information about obtaining ServerProven compatibility information from the World Wide Web.
  • Page 93: Light Path Diagnostics Table

    See “Light path diagnostics table” for: v An illustration that shows the location of the light path diagnostics button and error LEDs v A table that describes the error LEDs and the actions that you should take if these LEDs are lit Light path diagnostics table Use Table 2 on page 82 to help determine the cause of the error and the action that you should take.
  • Page 94 Table 2. Light path diagnostics Lit blade-error Cause Action None An error has occurred and cannot be isolated, An error has occurred that is not represented or the service processor has failed. by a light path diagnostics LED. Check the system event log in the BladeCenter management module for more information about the error.
  • Page 95 Table 2. Light path diagnostics (continued) Lit blade-error Cause Action Temperature error The system temperature has exceeded a 1. Check to see if a blower on the threshold level. BladeCenter unit has failed. If it has, replace the blower. 2. Make sure the room temperature is not too high.
  • Page 96: Recovering The System Firmware Code

    This service aid toolkit provides the key tools required to take advantage of the inherent pSeries hardware RAS functions as outlined in the Linux on pSeries RAS White paper available from http://techsupport.services.ibm.com/server/ Linux_on_pSeries/images/Linux_RAS.pdf. These functions include first failure data capture and error log analysis. With the toolkit installed, problem determination and correction is greatly enhanced and the likelihood of an extended system outage is reduced.
  • Page 97: Recovering The Temp Image From The Perm Image

    2. If you have not installed the ppc64 Linux utilities, perform the installation now. For instructions, go to the Linux on POWER Web site at http:// techsupport.services.ibm.com/server/lopdiags/. 3. Reject the TEMP image. If you are using the Red Hat Linux or SUSE LINUX operating system, type...
  • Page 98 Update the flash again, if you are updating the system firmware code. You might need to update the firmware code to the latest version. See http://www.ibm.com/support for more information about how to update the firmware code. BladeCenter JS20 Type 8842: Installation and User’s Guide...
  • Page 99: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional...
  • Page 100: Software Service And Support

    Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with BladeCenter products. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.
  • Page 101: Appendix B. Ibm Statement Of Limited Warranty Z125-4753-08 04/2004

    Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale.
  • Page 102 If the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.
  • Page 103 Personal Data. Limitation of Liability IBM is responsible for loss of, or damage to, your Machine only while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
  • Page 104: Part 2 - Country-Unique Terms

    TO YOU. Governing Law Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles.
  • Page 105 Limitation of Liability: The following is added at the end of this section: In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this section will not apply to damages caused by IBM’s willful misconduct (“dolo”) or gross negligence (“culpa inexcusable”).
  • Page 106 Limitation of Liability: The following is added to this section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
  • Page 107 2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim.
  • Page 108 Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
  • Page 109 Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM, provided the Machine has been announced and made available by IBM in the country in which you wish to obtain service.
  • Page 110 Governing Law: The phrase “the laws of the country in which you acquired the Machine” is replaced 1) “the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia;...
  • Page 111 598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM may, however, institute proceedings in a competent court in the country of installation.
  • Page 112 Except as otherwise provided by mandatory law: 1. IBM’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty or due to any other cause related to this Statement of Limited...
  • Page 113 The limitation period for consumers in action for breach of warranty is the statutory period as a minimum. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 114 The minimum warranty period for Machines is twelve months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 115 For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort.
  • Page 116 For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort.
  • Page 117: Part 3 - Warranty Information

    Note: “Region” means either Hong Kong or Macau Special Administrative Region of China. A warranty period of 3 years on parts and 1 year on labor means that IBM provides warranty service without charge for: 1. parts and labor during the first year of the warranty period; and 2.
  • Page 118 This type of Warranty Service is a combination of Type 1 and Type 4 (see above). When a 5, 6 or 7 type of warranty service is listed, IBM will determine which type of warranty service is appropriate for the repair.
  • Page 119 Phone numbers are subject to change without notice. For the warranty service contact telephone number in a country subsequently added to the EU and not yet reflected in the list below, contact IBM in that country or visit the website above for a current telephone listing.
  • Page 120 BladeCenter JS20 Type 8842: Installation and User’s Guide...
  • Page 121: Appendix C. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
  • Page 122: Important Notes

    Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM. Maximum memory may require replacement of the standard memory with an optional memory module.
  • Page 123: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
  • Page 124: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.
  • Page 125: Industry Canada Class B Emission Compliance Statement

    Consult an IBM authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 126: Japanese Voluntary Control Council For Interference (Vcci) Statement

    Japanese Voluntary Control Council for Interference (VCCI) statement BladeCenter JS20 Type 8842: Installation and User’s Guide...
  • Page 127: Index

    38 connectors cabling requirements 28 battery 15 network requirements 45 I/O expansion card 15 Ethernet controller input/output 33 configuring 38 integrated drive electronics (IDE) 15 description 8 memory 15 device driver 38 microprocessor 15 © Copyright IBM Corp. 2006...
  • Page 128 85 location 27 verifying the system firmware levels 41 network-interface requirements 26 location code 47 IBM Director 8, 10 logging onto the management module 37 identifying problems light path diagnostics 80 memory 79 network connection 79...
  • Page 129 memory module (continued) power-control button 13 supported 24 power-cord safety x microprocessor preinstallation requirements 17 requirements 82, 83 prerequisites 17 specifications, non-NEBS 6, 7 problems CD drive 78 hardware 47 memory 79 option 80 network connection power 78 I/O expansion card 26 service processor 80 identifying problems 79 solving 47...
  • Page 130 AIX operating system 43 Linux operating system 41 Web site BladeCenter documentation 35 IBM Director Compatibility Document 10 IBM PowerPC microarchitecture 8 IBM ServerProven list 8, 19 IBM xSeries Systems Management 10 Linux diagnostic utilities 48...
  • Page 132 Part Number: 31R1749 Printed in USA (1P) P/N: 31R1749...

This manual is also suitable for:

Bladecenter js20 type 8842

Table of Contents