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Chapter 1. Introduction
This problem determination and service information helps you solve problems that
might occur in your IBM BladeCenter
information describes the diagnostic tools that come with the blade server, error
codes and suggested actions, and instructions for replacing failing components.
Replaceable components are of three types:
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or
v Field replaceable unit (FRU): FRUs must be installed only by trained service
For information about the terms of the warranty and getting service and assistance,
see the Warranty and Support Information document.
Related documentation
Documentation for the JS12 blade server includes documents in Portable Document
Format (PDF) on the IBM BladeCenter Documentation CD and the online information
center.
The most recent version of all BladeCenter documentation is in the BladeCenter
information center.
The online BladeCenter information center is available in the IBM Systems
Information Center.
You can find the following documents in PDF on the IBM BladeCenter
Documentation CD and in the online information center:
v Installation and User's Guide
v Safety Information
v Warranty and Support Information
© Copyright IBM Corp. 2008, 2009
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged
for the installation.
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your blade server.
technicians.
This document contains general information about the blade server, including
how to install supported options and how to configure the blade server.
This document contains translated caution and danger statements. Each caution
and danger statement that appears in the documentation has a number that you
can use to locate the corresponding statement in your language in the Safety
Information document.
This document contains information about the terms of the warranty and about
getting service and assistance.
®
JS12 Type 7998 blade server. The
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