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Table 13. B700xxxx Licensed internal code SRCs (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
v See Chapter 3, "Parts listing, Type 7998," on page 235 to determine which components are CRUs and which
components are FRUs.
B700 xxxx Error Codes
0103
0104
0105
0106
0107
0200
0201
0302
0441
0443
40
JS12 Type 7998: Problem Determination and Service Guide
Description
System firmware detected a failure
System firmware failure. Machine check,
undefined error occurred.
System firmware detected an error.
More than one request to terminate the
system was issued.
System firmware failure.
System firmware failure. The system
detected an unrecoverable machine
check condition.
System firmware has experienced a low
storage condition
System firmware detected an error.
System firmware failure
Service processor failure. The platform
encountered an error early in the
startup or termination process.
Service processor failure.
Action
1. Collect the event log information.
2. Collect the platform dump information.
3. Go to "Isolating firmware problems" on
page 222.
1. Check for server firmware updates.
2. Update the firmware.
Go to "Isolating firmware problems" on page
222.
1. Collect the event log information.
2. Collect the platform dump information.
3. Go to "Isolating firmware problems" on
page 222.
1. Collect the event log information.
2. Collect the platform dump information.
3. Go to "Isolating firmware problems" on
page 222.
No immediate action is necessary.
Continue running the system normally. At the
earliest convenient time or service window,
work with IBM Support to collect a platform
dump and restart the system; then, go to
"Isolating firmware problems" on page 222.
No immediate action is necessary.
Continue running the system normally. At the
earliest convenient time or service window,
work with IBM Support to collect a platform
dump and restart the system; then, go to
"Isolating firmware problems" on page 222.
1. Collect the platform dump information.
2. Go to "Isolating firmware problems" on
page 222.
Replace the system-board and chassis
assembly, as described in "Replacing the Tier 2
system-board and chassis assembly" on page
274.
Replace the system-board and chassis
assembly, as described in "Replacing the Tier 2
system-board and chassis assembly" on page
274.
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