IBM BladeCenter JS12 Problem Determination And Service Manual page 227

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 3, "Parts listing, Type 7998," on page 235 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Isolation
Symptom
Procedure Code
FSPSP34 The memory cards
are plugged in an
invalid configuration
and cannot be used
by the system.
FSPSP35 The system has
detected a problem
with a memory
controller.
FSPSP38 The system has
detected an error
within the JTAG
path.
The system has
FSPSP45
detected an error
within the FSI path.
FSPSP46 Some corrupt areas of
flash or RAM have
been detected on the
Service Processor.
Action
Install a pair of DIMMs on the BladeCenter JS12 Type 7998 blade server.
Install the first pair in DIMM connectors 1 and 3.
Look for the following error codes in order. Follow the procedure for the
first code you find.
SRC B1xx C02A A memory card is missing from the system.
The additional parts in the CRU callout list include all memory cards in
the group with the missing card. To correct the error, visually check the
system to determine which card is missing, and add the card.
SRC B1xx C029 A memory card is a different type than the other
memory cards in the same group.
The additional parts in the CRU callout list include all memory cards in
the group that contain the error. To correct the error, exchange the
memory cards of the incorrect type with those of the correct type.
SRC B1xx C02B A group of memory cards are missing and are required
so that other memory cards on the board can be configured.
The additional parts in the CRU callout list include all the missing
memory cards in the group. To correct the error, add or move the
memory cards to the correct locations.
SRC B1xx C036 A memory card is not supported in this system.
The additional parts in the CRU callout list include all memory cards in
the group that contain the unsupported cards. To correct the error,
remove the unsupported cards from the system or replace them with the
correct type.
Enable redundant utilization by performing the following procedure:
1. Power off the blade server, as described in "Turning off the blade
server" on page 8.
2. Remove the blade server from the BladeCenter unit and reinsert the
blade server.
3. Power on the blade server, as described in "Turning on the blade
server" on page 7.
Replace the CRU that is called out before this FSPSP38 call. If the CRU
that you replace does not correct the problem, call IBM Support.
Replace the system board and chassis assembly, as described in
"Replacing the Tier 2 system-board and chassis assembly" on page 274.
Replace the system board and chassis assembly, as described in
"Replacing the Tier 2 system-board and chassis assembly" on page 274.
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Chapter 2. Diagnostics