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Table 14. BA000010 to BA400002 Partition firmware SRCs (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
v See Chapter 3, "Parts listing, Type 7998," on page 235 to determine which components are CRUs and which
components are FRUs.
Error code
BA131010
BA140001
BA140002
BA140003
72
JS12 Type 7998: Problem Determination and Service Guide
Description
The USB keyboard has been removed.
The SCSI read/write optical test unit
ready failed; hardware error.
The SCSI read/write optical test unit
ready failed; sense data available.
The SCSI read/write optical send
diagnostic failed; sense data available.
Action
1. Reseat the keyboard cable in the
management module USB port.
2. Check for server firmware updates; then,
install the updates if available.
1. Troubleshoot the SCSI devices.
2. Verify that the SCSI cables and devices are
properly plugged. Correct any problems
that are found.
3. Replace the SCSI cables and devices.
4. If the problem persists:
a. Go to "Checkout procedure" on page
186.
b. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis
assembly" on page 274.
1. Troubleshoot the SCSI devices.
2. Verify that the SCSI cables and devices are
properly plugged. Correct any problems
that are found.
3. Replace the SCSI cables and devices.
4. If the problem persists:
a. Go to "Checkout procedure" on page
186.
b. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis
assembly" on page 274.
1. Troubleshoot the SCSI devices.
2. Verify that the SCSI cables and devices are
properly plugged. Correct any problems
that are found.
3. Replace the SCSI cables and devices.
4. If the problem persists:
a. Go to "Checkout procedure" on page
186.
b. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis
assembly" on page 274.
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