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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 3, "Parts listing, Type 7998," on page 235 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Isolation
Symptom
Procedure Code
ANYPROC
The failing
Symbolic CRU
component is the
system processor.
BCPROB
Error code 1xxx2670
Symbolic CRU
indicates that the
BladeCenter
encountered a
problem, and the
blade server was
automatically shut
down as a result.
CAPACTY
The failing
Symbolic CRU
component is the
management card.
CLCKMOD
The logic oscillator is
Symbolic CRU
failing.
DTRCARD
Error code 1xxx2625,
Symbolic CRU
2626, or 2527
indicates that the
blade server is
reporting a problem
with the PCIe
expansion card.
206
JS12 Type 7998: Problem Determination and Service Guide
Action
Replace the system board and chassis assembly, as described in
"Replacing the Tier 2 system-board and chassis assembly" on page 274.
1. Check the management-module event log for entries that were made
around the time that the JS12 blade server shut down.
2. Resolve any problems.
3. Remove the blade from the BladeCenter unit and then reinsert the
blade server.
4. Power on the blade server.
5. Monitor the blade server operation to verify that the problem is
solved.
6. If the BladeCenter unit is functioning normally, but the 1xxx2670
problem persists, replace the system board and chassis assembly, as
described in "Replacing the Tier 2 system-board and chassis
assembly" on page 274.
1. Replace the management card, as described in "Removing the
management card" on page 253 and "Installing the management
card" on page 254.
2. After replacing the card and installing the blade server in the chassis
unit and before rebooting the blade server or performing other
operations, ensure that the initialization of the management card
VPD occurs by waiting for the management module to discover the
blade server. Otherwise, the system might fail to IPL.
Replace the system board and chassis assembly, as described in
"Replacing the Tier 2 system-board and chassis assembly" on page 274.
1. Reseat the PCIe expansion card.
2. If the problem persists, replace the expansion card.
3. If the problem persists, go to "Checkout procedure" on page 186.
4. If the problem persists, replace the system board and chassis
assembly, as described in "Replacing the Tier 2 system-board and
chassis assembly" on page 274.
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