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Table 13. B700xxxx Licensed internal code SRCs (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
v See Chapter 3, "Parts listing, Type 7998," on page 235 to determine which components are CRUs and which
components are FRUs.
B700 xxxx Error Codes
6973
6974
6978
6979
697C
6980
6981
6984
6985
6987
6990
6991
6993
46
JS12 Type 7998: Problem Determination and Service Guide
Description
System bus error
Informational system log entry only.
Informational system log entry only.
Informational system log entry only.
Connection from service processor to
system processor failed.
RIO, HSL or 12X controller failure
System bus error.
Informational system log entry only.
Remote I/O (RIO), high-speed link
(HSL), or 12X loop status message.
Remote I/O (RIO), high-speed link
(HSL), or 12X connection failure.
Service processor failure.
System firmware failure
Service processor failure
Action
1. Use the "PCI expansion card (PIOCARD)
problem isolation procedure" on page 200
to determine the failing component.
2. If the problem persists, replace the
system-board and chassis assembly, as
described in "Replacing the Tier 2
system-board and chassis assembly" on
page 274.
No corrective action is required.
No corrective action is required.
No corrective action is required.
Replace the system-board and chassis
assembly, as described in "Replacing the Tier 2
system-board and chassis assembly" on page
274.
Replace the system-board and chassis
assembly, as described in "Replacing the Tier 2
system-board and chassis assembly" on page
274.
Replace the system-board and chassis
assembly, as described in "Replacing the Tier 2
system-board and chassis assembly" on page
274.
No corrective action is required.
Replace the system-board and chassis
assembly, as described in "Replacing the Tier 2
system-board and chassis assembly" on page
274.
Replace the system-board and chassis
assembly, as described in "Replacing the Tier 2
system-board and chassis assembly" on page
274.
Replace the system-board and chassis
assembly, as described in "Replacing the Tier 2
system-board and chassis assembly" on page
274.
Go to "Isolating firmware problems" on page
222.
1. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis assembly"
on page 274.
2. Go to "Isolating firmware problems" on
page 222.
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