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Table 14. BA000010 to BA400002 Partition firmware SRCs (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
v See Chapter 3, "Parts listing, Type 7998," on page 235 to determine which components are CRUs and which
components are FRUs.
Error code
BA090011
BA090012
BA120001
68
JS12 Type 7998: Problem Determination and Service Guide
Description
The retry limit has been exceeded.
There is a SCSI device that is not
supported.
On an undetermined SCSI device, test
unit ready failed; hardware error
Action
1. Troubleshoot the SCSI devices.
2. Verify that the SCSI cables and devices are
properly plugged. Correct any problems
that are found.
3. Replace the SCSI cables and devices.
4. If the problem persists:
a. Go to "Checkout procedure" on page
186.
b. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis
assembly" on page 274.
1. Replace the SCSI device that is not
supported with a supported device.
2. If the problem persists:
a. Troubleshoot the SCSI devices.
b. Verify that the SCSI cables and devices
are properly plugged. Correct any
problems that are found.
c. Replace the SCSI cables and devices.
d. If the problem persists:
1) Go to "Checkout procedure" on
page 186.
2) Replace the system-board and
chassis assembly, as described in
"Replacing the Tier 2 system-board
and chassis assembly" on page 274.
1. Troubleshoot the SCSI devices.
2. Verify that the SCSI cables and devices are
properly plugged. Correct any problems
that are found.
3. Replace the SCSI cables and devices.
4. If the problem persists:
a. Go to "Checkout procedure" on page
186.
b. Replace the system-board and chassis
assembly, as described in "Replacing the
Tier 2 system-board and chassis
assembly" on page 274.
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