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GP 9 Entering Admin Mode
Purpose
This procedure is used to enter the Admin Mode, using customer password, to make changes
within the tools menus.
Procedure
1.
Press the Log In/Out button on the Control Panel
2.
If there are Registered User accounts on the machine there will be a Pull Down menu dis-
playing Registered User. Select the pull down menu and select System Administrator.
3.
If the customer has enabled the Login ID - default (admin), enter the Login ID. The pass-
word (1111) is the default; the customer may have set a unique password).
4.
Press Enter on the touch screen.
NOTE: If this password does not work, the customer has reset the password. Ask cus-
tomer for password. Do not change password
5.
Press the Machine Status Button.
6.
Select the Tools Tab.
7.
Press the Log In/Out button to log out.
8.
Press Logout.
Initial Issue
WorkCentre 5335 Family Service Documentation
(GP
2) without customer's consent.
BUS Updated 12/2011
GP 10 Replacing Billing PWB's
GP 10 is used to maintain the integrity of the serial number and billing data, when one or more
serialized PWB's must be replaced. To maintain the integrity of the serial number and billing
data, never replace more than one of the three listed PWB's at the same time. If any of the fol-
lowing billing data PWB's needs replacing, only replace them one at a time.
•
ESS PWB
(PL
35.2).
•
MCU
(PL
18.2).
•
EEPROM on the ESS PWB
(PL
Failure to comply with the board replacement procedure in
NVM corruption.
Purpose
The serial number, product model number, and billing count are stored at three locations; the
MCU EEPROM (IOT), the EEPROM on the ESS PWB (SYS1), and the ESS PWB (SYS2).
This procedure allows the data in all three locations to be synchronized in case of replacement
of one of the PWB's, or due to data corruption associated with one of the following faults:
•
124-310 (Product No. Failure: Not initialized)
•
124-311 (Serial No. Failure: Not initialized)
•
124-312 (Product No. Mismatch)
•
124-313 (Serial No. Mismatch)
•
124-315 (IOT Speed Mismatch)
•
124-317 (IOT not the same)
Special Procedure
•
124-324 (3 Billing Counter Mismatch)
•
124-325 (1 Billing Counter Mismatch; Unable to recover Billing Counter during recovery)
Fault codes 124-315 and 124-317 must be resolved using the
Standard Procedure for all other fault codes on the list above.
Standard Procedure
Use this procedure to resolve 124-310 / 311 / 312 / 313 / 324 / 325 faults.
1.
Enter UI Diagnostic mode
(Entering and Exiting Service Rep.
2.
Press the Machine Status button.
3.
Select the Tools tab.
4.
System Settings and Common Service Settings will be displayed and highlighted.
5.
In Features, scroll to and select Maintenance/Diagnostics.
6.
Select to and select Adjustment/Others.
7.
Select Machine ID/Billing Data Settings.
8.
Select a PWB with the correct data.
9.
Select Start.
10. Enter the correct serial number in the Serial Number screen and then select Confirm.
Enter the correct serial number again and select Confirm again.
11. Select Close and check that all three columns are the same.
12. If two or more serial numbers DO NOT match the machine label serial number, escalate
the service call to Field Engineering or the NTC.
07/2011
6-43
CAUTION
35.2).
GP 10
could result in catastrophic
Special Procedure
required
required
CAUTION
Special
Procedure. Use the
Mode).
General Procedures & Information
GP 9, GP 10
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