Xerox 4213 User Manual page 211

TROUBLESHOOTING
Problem
Deletions
Print is missing or faint in
•
lines.
An area or the print has a
•
missing or an extremely
light image.
Print is missing or faint in
•
strips (perpendicular to
the paper transport
direction).
Residual image
The previous
•
printed along with the
current print.
6-4
Table 6-1.
Check point
Are you using special coated
paper?
Was the Toner Cartridge
replaced recently?
Go to the Consumer Menu.
Does the REORDER
CARTRIDGE B APPEAR?
Is the paper damp, dusty,
dirty, or damaged?
Is paper in the tray creased
or wrinkled?
Is paper damp?
Are the
print is conditions appropriate?
Does problem persist?
Deterioration in print
possible solutions (continued)
Possible solution
Yes? Avoid using special coated
paper.
No? Call your local Rank Xerox
service representative.
Yes? Partially
Cartridge-B. Check that the
seal was removed.
Yes? Replace the toner cartridge.
No? Call your local Rank Xerox
service representative.
Yes? Use
package.
quality paper).
Yes? Remove
wrinkled paper, or use paper
from a new package.
No? Call your local Rank Xerox
service representative.
Yes? Use
package.
No? Call your local Rank Xerox
service representative.
environmental No? Improve
conditions
"Installation planning" section
of chapter 1).
Yes? Replace the fuser wick and
the print cartridge.
Yes? Call your local Rank Xerox
service representative.
XEROX 4213 LASER PRINTER USER GUIDE
quality problems and
remove Toner
paper from a new
(Always use high-
the creased or
paper from a new
the environmental
(refer to the