Downloading The Dongle File - Polycom MGC-25 Release Notes

MGC Release Notes - Version 7.0.4

Downloading the Dongle File

Prior to accessing the Polycom Resource Center Web site, retrieve from the MCU the
System Serial Number.
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To retrieve the Dongle File from a Polycom Web Site:
Access the Polycom Resource Center web site http://extranet.polycom.com/csnprod/
signon.html.
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The serial number displayed in the System Configuration dialog box should match the
serial number of dongle as it appears in the name of the file sent to you (usually via
e-mail). If the numbers do not match, do not proceed with the upgrade process and
contact support.
The MCU-25/50/100, the MGC+50 and MGC+100 have a Polycom label with a Serial
No. fixed on the rear panel.
User ID and Password are required to access this site. If you do not have a User ID or
Password, please refer to your next level of support.
Enter your User ID and Password and click Sign In.
The Welcome to the Polycom Resource Center window appears.
Click MGC Product Activation.
The MGC Dongle Upgrade File window opens.
Enter the System Serial Number and Dongle Serial Number.