Automatic Hold - Toshiba Strata DK 280 Installation Manual

c
To Call Any Attendant
Console:
k Press a [DN] + 0.
To Call a Particular
Console:
t
Press a IDN] + the
console's Directory
Number -.
To Make an Emergency Call
to a Console:
N Press [DN] + the
emergency access
code # 4 0 0.
Attendant Console Calling
Up to four Attendant Consoles can be installed per system. There can be up to
three ways to call the Attendant Console, depending upon system programming.
The call will ring the Attendant Console's 0 button. Dial 0 calls rotate between
the consoles if more than one console is installed.
The call will ring the console's Incoming Directory Number (In-DN) button. Your
System Administrator can provide the Attendant Console(s) Incoming Directory
Numbers.
Emergency Calls to the Attendant Console
The call will ring all console's Emgr button.
Automatic Hold
Automatic Hold enables you to process calls more quickly. You can automatically
place a call on a CO line button or internal DN on-hold by just pressing another
outside line or a (Directorv Number) lDN1 button-there is no need to oush the
Hold. You can a150 wit& between ihenew call and the original cali without
having to press HOLD. Automatic Hold is assigned on a station-by-station basis
in system programming.
To Use Automatic Hold
w While on a call. press
another CO or [DN]
button to receive or
originate a new call.
To Switch between Calls:
N Press the CO or [DN]
button of the held call.
After you press the button, the original Line or [DN] LED will flash at the on-hold
rate and the original call will be placed on hold.
The LED of the new call will flash at the in-use rate and the new line will be
accessed.
The LED of the Line or [DN] just automatically placed on-hold will flash at the on-
hold rate, and the LED of the line just accessed will flash at the In-use rate.
Direct Inward System Access (DISA)
Outside callers with telephones that send Dual-tone Multi-frequency (DTMF)
tones can call in on CO lines programmed for DISA and dial Directory Number or
outgoing CO lines without going through an attendant or operator.
Inward DISA Calls
To Make a Direct Inward
Station Call with DISA:
From outside the
system, call the DISA
CO line telephone
number:
See the System Administrator for this number.
Listen for the ringback
tone signal, then listen
for internal dial tone.
Dial a Directory
Number.
Try again if you hear busy tone.
Dial tone will be present for 10 seconds to allow direct dialing of a station
directory number or CO line access code. If a number is not dialed, the system
automatically causes the DISA CO line to ring a telephone or group of
telephones designated in system programming. Then, if the call is not answered
within 15 seconds after the ringing starts, it will disconnect.
You hear ring tone and then will be connected when the station answers
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If you receive busy tone or wish to dial another number while ringing the
station, press the * button to receive dial tone, allowing another number to
be dialed.
If the call is not answered after six rings or 24 seconds, whichever comes
first, busy tone will be sent. Dial * to access dial tone and dial the same or
another number.
To call another station after completing a DISA station call. the internal party
must transfer you. Station and System Page cannot be accessed on DISA
calls.
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