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Jam Code Troubleshooting Procedures
Tray 3 pick flag sensor timed out while picking from Tray 2.
X3M
Tray 3 pick flag sensor timed out while picking from Tray 3.
X3N
Tray 3 pick flag sensor timed out while picking from Tray 4.
X3P
Tray 3 pick flag sensor timed out while picking from Tray 1.
X3Q
Tray 3 pick flag sensor timed out while duplexing.
X3R
Tray 3 pick flag sensor timed out while paper staged for print.
X3S
Tray 3 pick flag sensor timed out while transfixing the print.
X3T
Tray 3 pick flag sensor timed out while the system drum maintenance cycle was
X3V
being performed.
Tray 3 pick flag sensor timed out while system imaging.
X3W
Tray 3 pick flag sensor timed out while exiting print.
X3X
Verify the paper loaded in Tray 3 is supported media.
1.
Reduce the amount of media in the tray and reposition the guides to fit snugly
2.
against the media.
Inspect and/or clean the pick roller assembly.
3.
Run the Tray 3 Pick Shaft test.
4.
Ensure ground integrity of the system (see page 4-73).
5.
Push up on the nudger roller until it is captured by the actuator arm.
6.
Run the Pick Clutch test, replace the pick clutch.
7.
Run the Media Path Drive test.
8.
Replace the pick roller assembly.
9.
10. Replace the Tray 3 525-sheet feeder.
Tray 4 media size sensor unexpectedly activated during warm-up.
Y2D
Tray 4 media size sensor unexpectedly activated during system ready.
Y2E
Tray 4 media size sensor unexpectedly activated while system in fault state.
Y2F
Tray 4 media size sensor unexpectedly activated while system in standby.
Y2L
Tray 4 media size sensor unexpectedly activated while picking from Tray 2.
Y2M
Tray 4 media size sensor unexpectedly activated while picking from Tray 3.
Y2N
Tray 4 media size sensor unexpectedly activated while picking from Tray 4.
Y2P
Tray 4 media size sensor unexpectedly activated while picking from Tray 1.
Y2Q
Tray 4 media size sensor unexpectedly activated while duplexing.
Y2R
Tray 4 media size sensor unexpectedly activated while paper staged for print.
Y2S
3-64
(Continued)
WorkCentre C2424 Service Manual
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Table of Contents
Troubleshooting
