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Jam Code Troubleshooting Procedures
IIT cover open while paper exits the IOT.
L2X
Test the IIT cover open sensor with a magnet or magnetic screwdriver, the exit
1.
module will home and the message should clear.
Check the wiring to the IIT cover open sensor, (see "Main Block Wiring
2.
Diagram" on page 10-6).
Test the magnet under the control panel by placing a screw on the left do not
3.
touch symbol.
Replace the sensor.
4.
Replace scanner assembly.
5.
Media path motor had an unexpected event during mechanical recovery.
M2C
Paper path motor stalled during an abnormal system shutdown.
M4A
Paper path motor stalled during a normal system shutdown.
M4B
Paper path motor stalled during mechanical recovery.
M4C
Paper path motor stalled during system warm-up.
M4D
Paper path motor stalled while the system was in its ready state.
M4E
Paper path motor stalled while the system was in a fault state.
M4F
Paper path motor stalled while the system performed an auto drum maintenance
M4G
cycle.
Paper path motor stalled while the system performed printhead maintenance.
M4H
Paper path motor stalled while the system performed printhead purge.
M4J
Paper path motor stalled while the system performed an oil transfix roller cycle.
M4K
Paper path motor stalled while the system was in standby mode.
M4L
Paper path motor stalled while the system picked from Tray 2.
M4M
Paper path motor stalled while the system picked from Tray 3.
M4N
Paper path motor stalled while the system picked from Tray 4.
M4P
Paper path motor stalled while the system picked from Tray 1.
M4Q
Paper path motor stalled while the system duplexed the print.
M4R
Paper path motor stalled while the system staged the print for transfix.
M4S
Paper path motor stalled during transfix.
M4T
Verify that the media in the tray is supported by the system.
1.
Inspect the paper path for obstructions.
2.
Run the Paper Drive Power test.
3.
Run the Media Path Motor and Shafts test.
4.
Replace the media path drive assembly.
5.
Error Messages and Codes
(Continued)
3-57
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Table of Contents
Troubleshooting
