Xerox WorkCentre C2424DX Service Manual page 144

Jam Code Troubleshooting Procedures
The preheat flag tripped unexpectedly while the system was picking paper from
B2Q
Tray 1.
Test the preheat flag using the diagnostic Sensors test.
1.
Ensure ground integrity of the system (see page 4-73).
2.
The preheat flag timed out waiting for the paper picked from Tray 2.
B3M
The preheat flag timed out waiting for the paper picked from Tray 3.
B3N
The preheat flag timed out waiting for the paper picked from Tray 4
B3P
The preheat flag timed out waiting for the paper picked from Tray 1.
B3Q
Preheater sensor timed out during stage.
B3S
Preheater exit sensor timed out during transfix.
B3T
Verify that the media is appropriate for the tray.
1.
Check for paper path obstructions, ensure the preheater plate moves freely.
2.
Replace the Tray 1 Separator Pad Assembly.
3.
Run diagnostics to test the preheat flag.
4.
Ensure the deskew rollers are in good condition.
5.
Run the Deskew Clutch test.
6.
Run the Paper Path Drive test.
7.
Replace the pre heater, then retest.
8.
Strip flag unexpected event during mechanical recovery.
C2C
Strip flag unexpected state during warm-up.
C2D
Strip flag unexpected event during system ready.
C2E
Strip flag unexpected event during fault.
C2F
Strip flag unexpected event during transfix roller oiling.
C2K
The strip flag actuated unexpectedly when paper picked from Tray 2.
C2M
The strip flag actuated unexpectedly when paper picked from Tray 3.
C2N
The strip flag actuated unexpectedly when paper picked from Tray 4.
C2P
The strip flag actuated unexpectedly when paper picked from Tray 1.
C2Q
Strip flag unexpected event during pick from the duplex path.
C2R
Strip flag unexpected event during transfix.
C2T
Ensure ground integrity of the system (see page 4-73).
1.
Check the paper tray for overfill.
2.
Run the Stripper sensor test.
3.
Inspect the stripper blade for damage or debris.
4.
Run the Paper Lead Edge Times test.
5.
Replace the stripper carriage assembly.
6.
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(Continued)
WorkCentre C2424 Service Manual