39,0Xx.xx Errors - Document Feeder / Scanner Unit Faults - Xerox WorkCentre C2424DX Service Manual

39,0XX.xx Errors - Document Feeder / Scanner Unit
Faults
Note
Document feeder and scanner faults are only recorded in the usage profile report.
39,002.40 (Scanner) DRAM Test Failure Troubleshooting Procedures
Step Questions and Actions
Cycle power to the system to clear.
1 1.
Did this correct the problem?
2.
39,003.41 Scanner Optical Test Failure Troubleshooting Procedures
Step Questions and Actions
Cycle power to the system to clear.
1 1.
Did this correct the problem?
2.
39,004.42 Home Position Test Error Troubleshooting Procedure
Control Panel Message "Release Scanner Shipping Restraint or Scanhead Locked"
Step Questions and Actions
Is the scan head locked?
1
1.
3-46
Yes
Complete.
Yes
Complete.
Yes
Unlock and and
reboot the
system.
WorkCentre C2424 Service Manual
No
Replace the
scanner
assembly.
No
Replace the
scanner
assembly.
No
Replace the
scanner
assembly.