Xerox WorkCentre C2424DX Service Manual page 111

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Troubleshooting Procedure (Continued)
Step
Questions and Actions
Check the process gearbox for obstructions
4
1.
or damaged.
Ensure the gears are correctly aligned and
2.
homed.
Verify the process shaft and drive module
3.
shaft are at their home positions.
Did this correct the problem?
4.
Verify the headtilt gear will engage. You can
5
1.
manually set the headtilt gear.
Is the gear engaged properly?
2.
Use service diagnostics to run the Tilt Axis
6
1.
Drive test.
Did the test fail?
2.
Use service diagnostics to run the Process
7
1.
Motor test.
Did the test fail?
2.
Use service diagnostics to run the Head
8
1.
Maintenance Wiper Clutch test.
Did the test fail?
2.
Ensure the wiper is properly aligned.
9
1.
Use service diagnostics to run the Wiper
2.
Drive Test.
Did the test fail?
3.
Use service diagnostics to run the Load
10
1.
Maintenance Clutch test.
Did the test fail?
2.
7,0XX.6x Errors - Program Faults
a.
Reset NVRAM and retest.
b.
Ensure ground integrity for the system (see "Ensuring Ground Integrity" on
page 4-73).
Error Messages and Codes
Yes
Complete.
Go to Step 5.
Go to Step 6.
Set the headtilt
gear.
Replace the
Go to Step 7.
process
gearbox.
Replace the
Go to Step 8.
process motor.
Replace the
Go to Step 9.
wiper drive
clutch.
Go to Step 10.
Replace the
exit module
assembly.
Inspect the maintenance drive
system, replace any defective
parts.
No
3-19

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