ROM. For information on driver installation, see the section in this chapter for the specific operating system you are using. Note If the WorkCentre C2424 Software CD-ROM is not available, you can download the latest driver from www.xerox.com/office/drivers. WorkCentre® C2424 Copier-Printer...
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Connections and Internet Protocol (TCP/IP) Choosing a Connection Method You can connect the system to the network via Ethernet or USB. Hardware and cabling requirements vary for the different connection methods. Cabling and hardware listed below are generally not included with your system and must be purchased separately. Ethernet Ethernet can be used for one or more computers.
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Connections and Internet Protocol (TCP/IP) Connecting via USB A USB connection requires a standard A/B USB cable. This cable is not included with your system and must be purchased separately. Verify that you are using the correct USB cable for your connection.
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Connections and Internet Protocol (TCP/IP) Configuring the Network Address TCP/IP and IP Addresses If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information. If you are creating your own small Local Area Network or connecting the system directly to your computer using Ethernet, follow the procedure for automatically setting the system’s Internet Protocol (IP) address.
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Connections and Internet Protocol (TCP/IP) Dynamic Methods of Setting the System’s IP Address You can set the system’s IP address using any of the following methods. ■ DHCP CentreWare IS ■ ■ AutoIP Information Required for Manual IP Addressing Information Comments Internet Protocol (IP) address of the system Format is xxx.xxx.xxx.xxx, where xxx represents...
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DDNS - Set to ON. ■ ■ Release Host Name - Set to NO. ■ DDNS/WINS Name - Use the default name provided by Xerox or enter another name. ■ Primary WINS Server (optional) Secondary WINS Server (optional) ■ Click Save Changes when you are finished entering the settings.
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Connections and Internet Protocol (TCP/IP) infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/c2424infoSMART to view these documents. Reference Name Title R1002033188 Basic TCP/IP Tutorial and Home Networking Guidelines R1016024951 Installing the Printer Driver in Windows 9x When Using a USB Connection...
Troubleshoot print-quality problems using built-in diagnostics. ■ Define a link to your local web server’s support page. Access online manuals and technical support information located on the Xerox web site. ■ Note CentreWare IS requires a web browser and a TCP/IP connection between the system and the network (in Windows, Macintosh, or UNIX environments).
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For installing or managing multiple systems on a Windows NT 4.x (Service Pack 6 or higher), Windows 2000, or Windows XP network with the TCP/IP protocol enabled, use the Xerox CentreWare MC snap-in to Microsoft Management Console. For more information, go to www.xerox.com/office/pmtools, and select your specific system model to view the...
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■ Generate reports. ■ Connect to system web servers for additional system-specific features, including help. For more information, go to www.xerox.com/office/pmtools, and select your specific system model to view the CentreWare Web User Guide. Using Device Management Features Job Accounting Job accounting is available through CentreWare IS and CentreWare Web.
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Device Management Software MaiLinX Alerts MaiLinX alerts allow the system to automatically send email to the system administrator and others under the following conditions: ■ When system errors, warnings, and alerts occur. When the system requires attention (for example, when service is required or supplies ■...
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Click Send Usage Profile Report. Xerox Usage Analysis Tool The Xerox Usage Analysis Tool is a Windows client/server application that allows system administrators to automatically track Xerox system usage, and obtain job accounting records. The tool supports large networks with many users and systems. Job accounting and system usage data is stored in a database.
Select your desired language from the list. Select Install Printer Driver. Click I Agree to accept the Xerox Software License Agreement. In the Select Printer dialog box, the default Use Walk-Up Technology (recommended for network printers) is selected. Click Next.
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Windows XP, or Windows Server 2003 network with the TCP/IP protocol enabled. ■ The Xerox CentreWare MC snap-in to Microsoft Management Console for installing or managing multiple systems on a Windows 2000, Windows XP, or Windows Server 2003 network with TCP/IP protocol enabled. See the CentreWare MC User Guide at www.xerox.com/office/pmtools.
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Windows 2000, Windows XP, and Windows Server 2003 Click the Local Printer button, then click Next. Click the Create a New Port button. Select Standard TCP/IP Port from the New Port Type pull-down menu, then click Next. Click Next. Click in the Printer Name or IP Address edit box and enter the IP Address of the copier- printer system you want to use.
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Windows 2000, Windows XP, and Windows Server 2003 Microsoft IPP Port Follow these steps to obtain the copier-printer system’s URL and create an Internet Printing Protocol (IPP) printer. Obtaining the System’s URL (Network Path) Launch your web browser. Enter the system’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). Select Properties.
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Windows 2000, Windows XP, and Windows Server 2003 Windows 2000, Windows XP, Windows Server 2003 Troubleshooting (TCP/IP) Note For Windows XP, select Classic Look or the Windows XP procedures will not match the steps below. To select Classic Look, click Start, then Settings, then Taskbar and Start Menu.
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Click Print Test Page. If the system does not print, do one of the following: ■ Select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer driver to access PhaserSMART Technical Support. ■ Go to www.xerox.com/office/support. infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/c2424infoSMART to view these documents.
Select your desired language from the list. Select Install Device Driver. Click I Agree to accept the Xerox Software License Agreement. In the Select Device dialog box, the default Use Walk-Up Technology (recommended for network systems) is selected. Click Next.
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A web browser using CentreWare IS if your system is connected to a Windows NT network with TCP/IP protocol enabled. ■ The Xerox CentreWare MC snap-in to Microsoft Management Console for installing or managing multiple systems on a Windows NT network with TCP/IP protocol enabled. See the CentreWare MC User Guide at www.xerox.com/office/pmtools.
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Windows NT 4.x Select one of these options: If the system is not shared, click Next. ■ ■ If the system is shared, enter a Share Name, check the Share box, then click Next. Printing a Test Page You are prompted to print a test page. Select one of these options: ■...
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Click the General tab. Click Print Test Page. If the system still does not print, do one of the following: ■ Access PhaserSMART Technical Support on the Troubleshooting tab of your device driver. ■ Go to www.xerox.com/office/support. WorkCentre® C2424 Copier-Printer 6-23...
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Windows NT 4.x infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/c2424infoSMART to view these documents. Reference Name Title R1002011338 Installing a Windows NT 4.0 Printer Driver for Printing Over TCP/IP - LPR WorkCentre® C2424 Copier-Printer 6-24...
Windows 98 and Windows Me Windows 98 and Windows Me This section includes: ■ "Preliminary Steps" on page 6-25 "Quick CD-ROM Install Steps" on page 6-26 ■ ■ "Other Methods of Installation" on page 6-26 ■ "Windows 98 and Windows Me Troubleshooting" on page 6-28 "infoSMART Knowledge Base Documents (English only)"...
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Right-click the system to be attached to the new TCP/IP port, then click Properties. Click the Details tab, then click the Add Port button. Select Other. From the list of available printer-port monitors, select the Xerox TCP/IP Port, then click WorkCentre® C2424 Copier-Printer 6-26...
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Click Next. Note To locate Xerox systems on your local area network, select Auto Printer Discovery, then click Refresh. The Xerox TCP/IP Port Monitor searches the network for Xerox systems and displays them in a list. Select your desired system from the list, then click OK.
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Windows 98 and Windows Me Changing a PhaserPort IP Address If the system’s IP address is changed, you must change the IP address for the device’s corresponding port: Click Start, click Settings, then click Printers. Right-click the system to be changed to a new PhaserPort IP address, then click Properties.
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Click the Configuration tab. A list of installed network components appears for the following items: Client for Microsoft networks ■ ■ Xerox TCP/IP Port Monitor If you are running CentreWare DP verify the following: ■ Novell Networks: You are required to load Novell IntraNetWare Client or Microsoft Client for IPX networks.
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Windows 98 and Windows Me infoSMART Knowledge Base Documents (English only) For more information, go to www.xerox.com/office/c2424infoSMART to view these documents. Reference Name Title R100207118 Installing a Windows 98/Me printer driver WorkCentre® C2424 Copier-Printer 6-30...
Macintosh Macintosh This topic includes: ■ "Requirements" on page 6-31 "Quick CD-ROM Install Steps" on page 6-31 ■ ■ "Enabling and Using EtherTalk for Mac OS 9.x" on page 6-31 ■ "Enabling and Using TCP/IP for Mac OS 9.x" on page 6-32 "Enabling or Using TCP/IP or AppleTalk for Mac OS X, Version 10.1 and Higher"...
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Macintosh Enabling and Using TCP/IP for Mac OS 9.x This section provides installation and troubleshooting steps for Macintosh OS 9.x. Setting Up the Macintosh Ethernet Port for TCP/IP Perform the following procedure to set up your Macintosh for TCP/IP: Select Network from the System Preferences application, then select TCP/IP. Select Built-In Ethernet from the Active Ports menu.
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Macintosh Creating an AppSocket System with LaserWriter 8.6 Xerox provides Macintosh AppSocket printing with PhaserPort for Mac OS on the WorkCentre C2424 Software CD-ROM. PhaserPort for Mac OS provides a bi-directional, high-speed communications channel using the new plug-in communication architecture of Apple LaserWriter version 8.6.
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Macintosh Enabling or Using TCP/IP or AppleTalk for Mac OS X, Version 10.1 and Higher Requirements Verify that you are running Mac OS X, version 10.1. The previous versions of Mac OS X do not fully support PostScript printing and printer features. Setting Up the Macintosh Ethernet Port for TCP/IP or AppleTalk Perform the following procedure to set up your Macintosh for TCP/IP: Select Network from the System Preferences application, then select TCP/IP.
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Macintosh Select your system from the list provided. Select the appropriate PPD from the list in the Printer Model drop-down list. If your system PPD is not listed, install it from the WorkCentre C2424 Software CD-ROM. Click Add to complete the configuration. For more information, go to the table of infoSMART Knowledge Base documents at the end of...
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Macintosh If you are still unable to print, go to www.xerox.com/office/support or access PhaserSMART Technical Support through CentreWare IS: Launch your web browser. Enter the copier-printer system’s IP address in the browser’s Address field (http:// xxx.xxx.xxx.xxx). Select Support. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART.
Novell NetWare Novell NetWare This section includes: ■ "Configuration Software for NetWare Networks" on page 6-37 "Quick Setup" on page 6-37 ■ ■ "Advanced Setup" on page 6-37 ■ "NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup" on page 6-38 ■...
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Novell Distributed/Enterprise Print Services (NDPS/NEPS) To access Xerox systems in this environment, Xerox Gateway software must be installed on a computer system. The latest version of the Xerox Gateway Software is available on the Xerox web site at www.xerox.com/office/pmtools.
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To determine your NetWare IPX frame type, type config at the Novell console screen. On networks using multiple IPX frame types, it is critical that the frame type be set correctly. Go to www.xerox.com/office/support if the above steps fail to resolve the printing problem. WorkCentre® C2424 Copier-Printer...
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Novell NetWare Novell NetWare Troubleshooting Step-By-Step These procedures eliminate cabling, communication, and connection problems associated with network connected systems. The steps are divided into two groups: ■ Novell NetWare Hardware Step-by-Step ■ Novell NetWare Software Step-by-Step Note Novell NetWare Software Step-by-Step assumes that you are connected to a Novell NetWare network with a Windows OS installed on the client workstation.
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Verify that the system is enabled and the connector and frame type are correct. If changes are made, reset the system from the control panel. Re-print a test page. If the test print does not print, go to www.xerox.com/office/support. WorkCentre® C2424 Copier-Printer...
Enter the IP address manually. Print the “Configuration Page” and keep it for reference. From Your Computer Access www.xerox.com/office/drivers. Select your system, the platform you are running (UNIX), and file type (Drivers). Click Go to Downloads. From the list of files provided, download the PrinterPackageXPXX and the file that matches your operating system.
Information about creating a generic print queue in a specific workstation environment can be found in the Xerox infoSMART Knowledge Base at www.xerox.com/office/ infoSMART. Access the Xerox web site for the latest CentreWare for UNIX drivers at www.xerox.com/ ■ office/drivers.
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