Scanner Image Quality Problems; Dark Streaks On The Copied Image; Copied Image Is Skewed; Copied Image Is Lighter/Darker Than The Original - Xerox WorkCentre C2424DX Service Manual

Scanner Image Quality Problems

Dark Streaks on the Copied Image

Step Questions and Actions
Reseat the cable connection from the
1 1.
scanner assembly to the electronics module.
Clean the CVT window and platen glass.
2.
Scan another page.
3.
Did this correct the problem?
4.
Perform the calibration procedure found on
2 1.
page 6-9.
Did this correct the problem?
2.

Copied Image is Skewed

Step Questions and Actions
See the "Media System Skew Specification
1 1.
(IIT/IOT)" on page 1-20.
Is the skew within specification?
2.
Perform the "Manual DADF to Scanner
2 1.
Calibration" on page 6-9.
Did this correct the problem?
2.

Copied Image is Lighter/Darker than the Original

Step Questions and Actions
Ensure supported media is being used.
1 1.
Check and/or adjust the control panel copy
2.
settings.
NOTE: Print the Troubleshooting Print Quality
information page from the control panel
and review Output Quality and Color
Settings section to aid in adjusting copy
settings.
Does adjusting the copy settings correct the
1.
problem?
Perform the "Manual DADF to Scanner
2
1.
Calibration" on page 6-9.
Did this correct the problem?
2.
5-8
Yes
Complete.
Complete.
Yes
Complete.
Complete.
Yes
Complete.
Complete.
WorkCentre C2424 Service Manual
No
Go to Step 2.
Replace the
scanner
assembly.
No
Go to Step 2.
Replace the
scanner
assembly.
No
Go to Step 2.
Replace the
scanner
assembly.