Table of Contents
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Introduction
This section covers system troubleshooting procedures utilizing control panel error
messages and codes. Some procedures require running service diagnostic test
functions to verify that a specific system component is operating correctly. For
information on Service Diagnostics and all internal system test functions, see
"Service Diagnostics Menu Functions" on page 4-4.
For troubleshooting system problems not associate with, or displaying, an error code
or message, such as startup or system power on, media, paper path, print-quality or
image problems, and electrical failures see "General Troubleshooting" on page 4-1 or
see "Image-Quality Troubleshooting" on page 5-1.
When checking for error codes from the control panel, be sure to check the Copy,
Scan, and Print main menus (major mode buttons) for current status and error
conditions.
Status Page
Usage Profile
Fault History
Diagnostic History
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WorkCentre C2424 Service Manual
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Table of Contents
Troubleshooting
