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13,328.43:
The CYAN heater is too hot.
13,330.45:
The CYAN heater took too long to reach its setpoint.
13,387.48:
The CYAN thermistor circuit is open.
13,389.41:
The CYAN thermistor circuit is shorted.
13,391.43:
The CYAN thermistor returned a bad reading, or was corrupted by ESD.
13,392.44:
The MAGENTA heater is too hot.
13,394.46:
The MAGENTA heater took too long to reach its setpoint.
13,451.49:
The MAGENTA thermistor circuit is open.
13,453.42:
The MAGENTA thermistor circuit is shorted.
13,455.44:
The MAGENTA thermistor returned a bad reading, or ESD corruption.
13,456.45:
The YELLOW heater got too hot.
13,458.47:
The YELLOW heater took too long to reach its setpoint.
13,515.41:
The YELLOW thermistor circuit is open.
13,517.43:
The YELLOW thermistor circuit is shorted.
13,519.45:
The YELLOW thermistor returned a bad reading, or ESD corruption.
13,520.46:
The BLACK heater got too hot.
13,522.48:
The BLACK heater took too long to reach its setpoint.
13,579.42:
The BLACK thermistor circuit is open.
13,581.44:
The BLACK thermistor circuit is shorted.
13,583.46:
The BLACK thermistor returned a bad reading, or ESD corruption.
Troubleshooting Procedure
Step
Questions and Actions
Verify that the ambient temperature of the
1
1.
room is within the systems optimal
environmental specification (see "System
Environmental Specifications" on
page 1-14).
Is the room too cold or too hot?
2.
Ensure ground integrity of the system, (see
2
1.
"Ensuring Ground Integrity" on page 4-73).
Are all components grounded properly?
2.
Run the appropriate Ink Melt test.
3
1.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
Did the test pass?
2.
Error Messages and Codes
Yes
Advise
Go to Step 2.
customer of
specification
requirements.
Go to Step 3.
Resolve ground
integrity.
Replace the
Go to Step 4.
electronics
module.
No
3-31
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Table of Contents
Troubleshooting
