Step
Questions and Actions
Use service diagnostics to check the paper
4
1.
preheater temperature.
Is the preheater operating within normal
2.
range?
Repeating Print Defects on Print
Step
Questions and Actions
Repeating defects that occur every 11.6 cm
1
1.
(4.58 in.) are caused by the transfix roller.
Clean the transfix roller. The defect does not
2.
move in the X-position.
Replace if necessary.
3.
Did this correct the problem?
4.
A single repeating defect that has a different
2
1.
Y position on each page, but the same X
position on each page is probably due to a
defect on the drum.
Clean the drum assembly.
2.
Did this correct the problem?
3.
Image-Quality Troubleshooting
The distance between each artifact of a repeating image
defect reveals which imaging component is causing the
defect. Transfix Roller defects show up as light spots in
solid fill areas.
s2424-077
Yes
Replace in the following order:
preheater
electronics module
Yes
Complete.
Go to Step 2.
Complete.
Replace the
drum assembly.
No
No
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