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13,136.49:
The left jetstack heater is too hot.
13,138.42:
The left jetstack heater took too long to reach its setpoint.
13,195.45:
The left jetstack thermistor circuit is open.
13,197.47:
The left jetstack thermistor circuit is shorted.
13,199.49:
The left jetstack thermistor returned a bad reading, or the reading was
corrupted by ESD.
Troubleshooting Procedure
Step
Questions and Actions
Verify that the ambient temperature of the
1
1.
room is within the systems optimal
environmental specification (see "System
Environmental Specifications" on
page 1-14).
Is the room too cold or too hot?
2.
Ensure ground integrity of the system (see
2
1.
"Ensuring Ground Integrity" on page 4-73).
Are all components grounded properly?
2.
Use service diagnostics to run the Left
3
1.
Jetstack Temperature test.
Did the test pass?
2.
Check and reseat all wiring to the printhead.
4
1.
Did this correct the problem?
2.
3-28
Yes
Advise
customer of
environmental
specification
requirements.
Go to Step 3.
Go to Step 4.
Complete.
WorkCentre C2424 Service Manual
No
Go to Step 2.
Resolve ground
integrity.
Replace the
printhead.
Replace the
printhead.
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Table of Contents
Troubleshooting
