Table 8-4. Upload And Crossload Troubleshooting - High End Systems Studio Spot 250 User Manual

Problem
Status Cue Lighting
Console displays "Fixture
could not erase Flash
ROM."
Status Cue Lighting
Console displays "Warning:
No response from Fixture
xx (Link xx Address xx)."
The fixture's LED displays:
BOOT DIFF ERR
Fixtures are not
crossloading.
8-10 Troubleshooting

Table 8-4. Upload and Crossload Troubleshooting

Probable Cause
• The XLR cable(s)
disconnected
• Bad cable(s)
• The fixture's electrical
circuitry is damaged
• Status Cue was
configured with a fixture
at that address, but no
fixtures were found there.
• Controllers, serial data
distributors, data line
Optoisolators, or
fixture(s) using RS-422
communication is
connected before Studio
Spot 250 or Studio Color
250 fixtures on the link.
New software included a
new boot code.
Controllers, serial data
distributors, data line
Optoisolators, or fixture(s)
using RS-422
communication is
connected before Studio
Spot 250 or Studio Color
250 fixtures on the link.
• Reconnect XLR cable(s)
• Replace cable(s)
• If there is not a fixture at
that address, ignore this
message - if there is a
fixture at that address,
verify the fixture number/
DMX start channel.
• Check connections
• Check to ensure fixture is
turned ON.
• Remove or bypass the
offending devices from the
data link or move them after
the Studio Spot 250 or
Studio Color 250 fixtures.
Accept and store the new boot
code (see "Copying the Boot
Code (BOOT)" on page 4-31).
Remove or bypass any
offending devices from the
data link or move them after
the Studio Spot 250 or Studio
Color 250 fixtures.
®
Studio Spot 250 / Studio Color
Solution
®
250 User Manual