Report Trunk Abandon Data - Samsung OfficeServ 500 Programming Manual

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[415] REPORT TRUNK ABANDON DATA

Allows the system administrator or technician to enable or disable the reporting of
abandoned Trunk Line calls for which CID, CLIP information has been collected on a per-
trunk basis. There are two options for this MMC as follows:
No Option
0 REPORT: NO
1 REPORT: YES
CONDITIONS
In order for these abandoned call records to print on SMDR, MMC 725 SMDR OPTIONS
Option 11 Print Abandoned Call Records must be set to YES.
DEFAULT DATA
ALL TRUNKS REPORT: YES
ACTION
1) Press Transfer button and enter 415.
Display shows:
2) Dial trunk number.(e.g., 705)
OR
Use Volume button to select trunk and press
Right Soft button to move cursor.
3) Dial 1 for YES or 0 for NO
OR
Use Volume button to select option and press
Right Soft button to return to step 2.
4) Press Transfer button and enter to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 725
MMC 414
2-128
Abandoned call records for incoming calls with CID information will not
be printed on SMDR or stored in the system call abandon list. These
records will continue to be stored in the station review list.
Abandoned call records for incoming calls with CID information will be
printed on SMDR and stored in the system call abandon list.
These records will also be stored in the station review list.
SMDR OPTIONS
ASSIGN CALLER ID TRUNKS
Description
DISPLAY
[701] TRK ABNDN
REPORT:YES
[705] TRK ABNDN
REPORT:YES
[705] TRK ABNDN
REPORT:NO
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