Vm/Aa Options - Samsung OfficeServ 500 Programming Manual
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Also See for OfficeServ 500:
- User instruction (359 pages) ,
- User manual (156 pages) ,
- General description manual (124 pages)
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[726] VM/AA OPTIONS
This MMC is used to define all the in band DTMF codes sent to voice mail ports. These in
band codes can be 0-9, A, B or C, and performed two functions.
CALL AND TYPE INFORMATION
This is a DTMF signaling string sent to a voice mail port when the voice mail port answers
a call. This DTMF information tells the voice mail port what type of call it is receiving and
where the call is coming from. e.g., call has forwarded from extension 225
CALL PROGRESS TONES
These are sent to the voice mail system to provide information about the progress of the
call. e.g., ring back, busy or disconnect.
Most Voice Mail systems can utilize DTMF in band signaling for more efficient call
processing. This MMC has many parameters that can be programmed according to the type
of automated attendant and/or voice mail system connected.
CALL and TYPE INFORMATION
The format of the DTMF data sent to a VM/AA port is as follows:
[CALL TYPE] + [DN1] + [SEPARATOR] + [DN2]
an example of this would be
[FORWARD ALL] from [225] on trunk [703]
Each field can be programmed individually as follows:
Field
EXTENSION
FOR DN1
TRUNK FOR DN1
EXTENSION
FOR DN2
© SAMSUNG Electronics Co., Ltd.
Description
If set to yes, when the voice mail auto attendant system answers
a call the system will send data in the DN1 field indicating that a
station is ringing the VMAA port.
If set to no, when the voice mail auto attendant system answers
a call the system will not send station data in the DN1 field.
If set to yes, when the voice mail auto attendant system answers
a call the system will send data in the DN1 field indicating that a
trunk is ringing the VMAA port.
If set to no, when the voice mail auto attendant system answers
a call the system will not send trunk data in the DN1 field.
If set to yes, when the voice mail auto attendant system answers
a call the system will send data in the DN2 field indicating the
originating station of the call ringing the VMAA port.
If set to no, when the voice mail auto attendant system answers
a call the system will not send station data in the DN2 field.
OfficeServ 500 Programming Guide
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