Samsung OfficeServ 500 Programming Manual
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Samsung OfficeServ 500 Programming Manual

Samsung OfficeServ 500 Programming Manual

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GANA-000023
Ed.
01
OfficeServ 500
Programming Guide
01. 2005

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  • Page 1 GANA-000023 OfficeServ 500 Programming Guide 01. 2005...
  • Page 2 This guide is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to third parties in any form without the prior written consent of SAMSUNG Electronics Co., Ltd.

  • Page 3: Introduction

    This guide describes a programming method for the OfficeServ 500 system users. OfficeServ 500 allows you to utilize a digital phone to simply change the system setup. Likewise, using a phone to change the system setup is called MMC(Man Machine Communication) program.

  • Page 4: Conventions

    CHECKPOINT Provides the operator with checkpoints for stable system operation. NOTE Indicates additional information as a reference. OPERATION PROCEDURES Indicates the operational procedures that should be executed in sequence. © SAMSUNG Electronics Co., Ltd.

  • Page 5: Reference

    This is a user’s manual for the 2 Line LCD IP Phone(ITP-5021D, ITP-5014D) that can be used by connecting to the OfficeServ 500 system. OfficeServ 500 Wireless LAN Service Manual Introduces information needed to install the wireless device of the OfficeServ 500 system or for its maintenance. WIP-5000M Phone User Guide This is a user’s manual for WIP-5000M that is designed to use wireless LAN provided...
  • Page 6 Ошибка! Стиль не определен. This page is intentionally left blank. © SAMSUNG Electronics Co., Ltd.

  • Page 7: Safety Concerns

    OfficeServ 500 Programming Guide SAFETY CONCERNS For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation. Symbols Caution Indication of a general caution Restriction Indication for prohibiting an action for a product...

  • Page 8: Caution

    DECT System Code and Register handsets. Compliance with the National Version Standard For the national version, OfficeServ 500 is designed to comply with the standard of the corresponding country. Therefore, in case the ‘Program 812 Program the national standard change’ needs to be used, please call the service company assigned by Samsung to get an expert’s advice.

  • Page 9: Table Of Contents

    OfficeServ 500 Programming Guide TABLE OF CONTENTS INTRODUCTION Purpose...............................I Document Content and Organization ....................I Conventions ............................II Reference............................III Revision History ..........................III SAFETY CONCERNS Symbols ............................V Caution............................. VI CHAPTER 1. Overview Of MMC Programming Introduction to Programming ..................... 1-1 Phone Buttons..........................1-2 1.2.1 DS-4000 Series phones .....................
  • Page 10 [204] COMMON BELL CONTROL ....................2-50 [205] ASSIGN LOUD BELL ......................2-51 [206] BARGE-IN TYPE.........................2-52 [207] ASSIGN VM/AA PORT ......................2-53 [208] ASSIGN RING TYPE......................2-54 [209] ASSIGN ADD-ON MODULE....................2-55 [210] CUSTOMER ON/OFF PER TENANT .................2-56 [211] DOOR RING ASSIGNMENT ....................2-61 © SAMSUNG Electronics Co., Ltd. VIII...
  • Page 11 OfficeServ 500 Programming Guide [214] DISA ALARM RINGING STATION..................2-62 [215] VOICE DIALLER OPTIONS ....................2-63 [216] VOICE DIALLER ASSIGNMENTS ..................2-64 [217] ISDN SERVICE TYPE ......................2-65 [220] STATION PAIR........................2-66 [221] TRAFFIC REPORT OPTION....................2-67 [222] EXTENSION TYPE......................2-69 [223] FAX PAIR ..........................
  • Page 12 [509] HOLIDAY ASSIGNMENT ....................2-180 [510] SLI RING CADENCE ......................2-181 [511] MSG WAITING LAMP CADENCE..................2-183 [513] HOTEL TIMER........................2-184 [514] TONE SOURCE ........................2-185 [515] ASSIGN DAYLIGHT SAVING DATE .................2-186 [600] ASSIGN OPERATOR GROUP..................2-187 [601] SIGN STATION GROUP ....................2-188 © SAMSUNG Electronics Co., Ltd.
  • Page 13 OfficeServ 500 Programming Guide [602] STATION GROUP NAME ....................2-193 [603] ASSIGN TRUNK GROUP....................2-194 [604] ASSIGN STATION TO PAGE ZONE ................2-196 [605] ASSIGN EXTERNAL PAGE ZONE .................. 2-197 [606] ASSIGN SPEED BLOCK....................2-198 [607] UCD OPTIONS ......................... 2-200 [608] ASSIGN REVIEW BLOCK....................
  • Page 14 [802] CUSTOMER ACCESS MMC NUMBER................2-322 [803] ASSIGN TENANT GROUP ....................2-323 [804] SYSTEM I/O PARAMETER....................2-324 [805] SYSTEM VERSION DISPLAY ..................2-327 [806] CARD PRE-INSTALL ......................2-328 [807] PHONE VOLUME CONTROL...................2-330 [809] LEVEL AND GAIN ......................2-332 [810] HALT PROCESSING......................2-335 © SAMSUNG Electronics Co., Ltd.
  • Page 15 OfficeServ 500 Programming Guide [811] RESET SYSTEM ......................2-336 [812] SET COUNTRY CODE..................... 2-337 [813] HOTEL OPERATION ......................2-338 [814] SYSTEM MMC LANGUAGE .................... 2-339 [815] CUSTOMER DATABASE COPY ..................2-340 [816] CONFERENCE GAIN....................... 2-342 [818] PROGRAM DOWNLOAD....................2-344 [819] SMART MEDIA FILE CONTROL..................2-345 [820] ASSIGN SYSTEM LINK ID....................
  • Page 16 LIST OF FIGURES Figure 1.1 DS-4028E phone ....................... 1-2 Figure 1.2 DS-5038D phone....................... 1-3 Figure 1.3 DS-5021D/ITP-5021D phone ..................1-3 Figure 1.4 DS-5014D/ITP-5014D phone ..................1-4 LIST OF TABLES Table 2.1 Customer Set Relocation Allow Table............... 2-98 © SAMSUNG Electronics Co., Ltd.

  • Page 17: Chapter 1. Overview Of Mmc Programming

    OfficeServ 500 Programming Guide CHAPTER 1. Overview Of MMC Programming In this chapter, the things to know before you start MMC programming, and the phone buttons and cautions will be discussed. 1.1 Introduction to Programming The MMC program means the changes on the data that is used for the system operation program.

  • Page 18: Phone Buttons

    Generally, these buttons perform specific functions that you set for each corresponding button. When MMC programming, other functions programmed on the programmable buttons are as follows: Volume buttons: Search the selected items. Dial keypad: Confirm the status © SAMSUNG Electronics Co., Ltd.

  • Page 19: Ds/Itp-5000D Series Phones

    OfficeServ 500 Programming Guide Soft buttons: Move the cursor Speaker Button: Save data and proceed to the next program Hold Button: Erase the previously entered item A button: Select either a capital letter or small letter B button: Select either a Korean character or English character Transfer Button: Enter the programming code 1.2.2 DS/ITP-5000D Series Phones...

  • Page 20: Figure 1.4 Ds-5014D/Itp-5014D Phone

    And, there is the LCD display that displays the station status and various other kinds of information. With three colors like red, green, and yellow, the station status indicator displays the current status of station. © SAMSUNG Electronics Co., Ltd.

  • Page 21: Cautions In Programming

    OfficeServ 500 Programming Guide 1.3 Cautions in Programming Programming can be done while the handset is placed on the phone at a idle state. Programming can be done on any phone. Programming can be done only on the phone, not on normal phone.

  • Page 22: Program List By User's Level

    ALARM AND MESSAGE MMC: 117 EDIT TEXT MESSAGE MMC: 118 CONFERENCE GROUP MMC: 119 CALLER ID DISPLAY MMC: 120 LARGE LCD OPTION MMC: 121 PHONE LANGUAGE MMC: 122 NEWS DISPLAY SPEED MMC: 125 EXECUTIVE STATE © SAMSUNG Electronics Co., Ltd.

  • Page 23: Operator Level Programming

    OfficeServ 500 Programming Guide 1.4.2 Operator Level Programming An technician can do programming within the range set by the MMC [802] CUSTOMER ACCESS MMC NUMBER. Programming is allowed for any phone within the tenant group, but it can be done for only one phone at a time.
  • Page 24 MMC: 316 DISTINCTIVE RINGING MMC: 317 ASSIGN STATION/STATION USE MMC: 318 ASSIGN TRUNK/TRUNK USE MMC: 319 CUSTOMER SET RELOCATION MMC: 320 PRESET FWD NO ANSWER MMC: 323 CALLING PARTY NUMBER MMC: 324 SLI2 GAIN CONTROL © SAMSUNG Electronics Co., Ltd.
  • Page 25 OfficeServ 500 Programming Guide 1.4.2.3 Trunk Related MMC The MMC programs related to the function of the trunk are as follows: MMC Program No. Program Description MMC: 400 CUSTOMER ON/OFF PER TRUNK MMC: 401 TRUNK LINE/PBX LINE MMC: 402 TRUNK DIAL TYPE...
  • Page 26 MMC: 607 UCD OPTIONS MMC: 608 ASSIGN REVIEW BLOCK MMC: 609 CALL LOG BLOCK MMC: 610 R2MFC CALL TYPE MMC: 611 ALLOW TEXT MESSAGING MMC: 612 ALLOW GROUP CONFERENCE MMC: 614 STATION/TRUNK USE GROUP © SAMSUNG Electronics Co., Ltd. 1-10...
  • Page 27 OfficeServ 500 Programming Guide (Continued) MMC Program No. Program Description MMC: 615 MGI GROUP MMC: 616 MGI USER 1.4.2.6 Tables, Codes, AA, DECT and VM MMC The MMC programs related to the function of the tables, codes, AA, DECT and VM are as follows: MMC Program No.
  • Page 28 ASSIGN VM MOH MMC: 757 VM IN/OUT MMC: 758 VM DAY/NIGHT MMC: 759 RING ASSIGNMENT BY CALLING PARTY NUMBER MMC: 760 ITEM COST TABLE MMC: 761 TAX RATE SETUP MMC: 762 ROOM COST RATE © SAMSUNG Electronics Co., Ltd. 1-12...

  • Page 29: Technician Level Programming

    OfficeServ 500 Programming Guide 1.4.3 Technician Level Programming This level is allowed to program every level of program. This level of programming can be done on every phone within the system, but it can be done for only one phone at a time.
  • Page 30 DIAGNOSTIC TIME MMC: 855 SYSTEM OPTIONS MMC: 856 TECH PROGRAMMING LOGS MMC: 858 ASSIGN SYSTEM EMERGENCY ALARM MMC: 859 HARDWARE VERSION DISPLAY MMC: 860 UCD STATUS SERVICE MMC: 861 SYSTEM OPTIONS MMC: 890 INITIALIZE PORT © SAMSUNG Electronics Co., Ltd. 1-14...

  • Page 31: Program List By Name

    OfficeServ 500 Programming Guide 1.5 Program List by Name This program list is arranged alphabetically. Program Description MMC Program No. AA PLAN TABLE MMC: 733 AA RAM CLEAR MMC: 731 AA RECORD GAIN MMC: 730 AA TRANSLATION TABLE MMC: 732...
  • Page 32 MMC: 747 BRI S0 MAPPING MMC: 424 BSI STATUS MMC: 744 CALL COST MMC: 508 CALL FORWARD MMC: 102 CALLER ID DISPLAY MMC: 119 CALLING PARTY NUMBER MMC: 323 CALL LOG BLOCK MMC: 609 © SAMSUNG Electronics Co., Ltd. 1-16...
  • Page 33 OfficeServ 500 Programming Guide (Continued) Program Description MMC Program No. CARD PRE INSTALL MMC: 806 CHANGE CUSTOMER PASSCODE MMC: 201 CHANGE FEATURE PASSCODE MMC: 202 CHANGE TECHNICIAN PASSCODE MMC: 801 CHANGE USER PASSCODE MMC: 101 CID TRANSLATION TABLE MMC: 728...
  • Page 34 MMC: 853 MGI DSP OPTIONS MMC: 835 MGI GROUP MMC: 615 MGI PARAMETERS MMC: 831 MGI USER MMC: 616 MSG WAITING LAMP CADENCE MMC: 511 MSN DIGIT MMC: 429 MY AREA CODE MMC: 718 © SAMSUNG Electronics Co., Ltd. 1-18...
  • Page 35 OfficeServ 500 Programming Guide (Continued) Program Description MMC Program No. NETWORK DIAL TRANSLATION MMC: 824 OPEN CUSTOMER PROGRAMMING MMC: 200 PHONE LANGUAGE MMC: 121 PHONE RING TONE MMC: 111 PHONE VOLUME MMC: 114 PHONE VOLUME CONTROL MMC: 807 PICKUP GROUPS...
  • Page 36 TRUNK NAME MMC: 404 TRUNK NIGHT GROUP MMC: 419 TRUNK RING ASSIGNMENT MMC: 406 TRUNK STATUS READ MMC: 409 TRUNK TMC GAIN MMC: 422 TRUNK TOLL CLASS MMC: 403 TRUNK WIDE TIMER MMC: 503 © SAMSUNG Electronics Co., Ltd. 1-20...
  • Page 37 OfficeServ 500 Programming Guide (Continued) Program Description MMC Program No. UCD AGENT ID MMC: 717 UCD OPTIONS MMC: 607 UCD STATUS SERVICE MMC: 860 VIEW MEMO NUMBER MMC: 113 VOICE DIALLER ASSIGNMENTS MMC: 216 VOICE DIALLER OPTIONS MMC: 215 VOIP ACCESS CODE...

  • Page 38: Program List By Function

    CHAPTER 1. Ошибка! Стиль не определен. 1.6 Program List by Function This section describes MMC programs are classified by the function of the OfficeServ 500. 1.6.1 Phone Function The MMC programs related to the function of a phone that is connected with the OfficeServ 500 are as follows: MMC Program No.

  • Page 39: Networking Function

    OfficeServ 500 Programming Guide 1.6.2 Networking Function The MMC programs related to the function of networking are as follows: MMC Program No. Program Description MMC: 820 ASSIGN SYSTEM LINK ID MMC: 821 ASSIGN NETWORK TRUNK MMC: 822 SET VIRTUAL EXTENSION TYPE...

  • Page 40: Wlan Function

    The MMC programs related to the function of LCR(Least Cost Routing) are as follows: MMC Program No. Program Description MMC: 710 LCR DIGIT TABLE MMC: 711 LCR TIME TABLE MMC: 712 LCR ROUTE TABLE MMC: 713 LCR MODIFY DIGIT TABLE © SAMSUNG Electronics Co., Ltd. 1-24...

  • Page 41: Auto Attendant/Voice Mail Function

    OfficeServ 500 Programming Guide 1.6.6 Auto Attendant/Voice Mail Function The MMC programs related to the function of AA(Auto Attendant) or VM(Voice Mail) are as follows: MMC Program No. Program Description MMC: 207 ASSIGN VM/AA PORT MMC: 215 VOICE DIALLER OPTIONS...

  • Page 42: Diagnosis Function

    EXTENSION TYPE MMC: 433 COST RATE MMC: 513 HOTEL TIMER MMC: 748 COSTING DIAL PLAN MMC: 749 RATE CALCULATION TABLE MMC: 760 ITEM COST TABLE MMC: 761 TAX RATE SETUP MMC: 762 ROOM COST RATE © SAMSUNG Electronics Co., Ltd. 1-26...

  • Page 43: Chapter 2. Mmc Programming

    OfficeServ 500 Programming Guide CHAPTER 2. MMC Programming This chapter describes how to use each MMC program as it was listed. 2.1 Overview of Programming Procedure Here, the order of programming will be discussed before explaining programming method of each list. Please read the description carefully before programming.

  • Page 44: Programming Procedure

    Press ANS/RLS button to select all stations. 3) Enter 0 to unlock or 1 to lock.(e.g., 1) [205] STN LOCK LOCKED OUT Press Volume button to make selection and press Right Soft button to return to step 2. © SAMSUNG Electronics Co., Ltd.
  • Page 45 OfficeServ 500 Programming Guide 4) Press Transfer button and enter to save and exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS MMC 101 CHANGE USER PASSCODE MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS...

  • Page 46: Change User Passcode

    Right Soft button to move the cursor right. 3) Press Hold button to reset passcode. [205] PASSCODE PASSCODE:1234 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 100 STATION LOCK © SAMSUNG Electronics Co., Ltd.

  • Page 47: Call Forward

    OfficeServ 500 Programming Guide [102] CALL FORWARD Allows the system administrator to program the call forward destinations for other station users. This MMC also allows call forward to be set after the destination has been entered. Allows several types of call forwarding: FORWARD ALL, FORWARD NO ANSWER, FORWARD BUSY and FORWARD DND.
  • Page 48 Press Speaker button to advance to next MMC. RELATED ITEMS MMC 301 ASSIGN STATION COS MMC 501 SYSTEM TIMERS MMC 502 STATION TIMERS MMC 701 ASSIGN COS CONTENTS MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING © SAMSUNG Electronics Co., Ltd.

  • Page 49: Set Answer Mode

    OfficeServ 500 Programming Guide [103] SET ANSWER MODE Allows the system administrator to change the answer mode of any phone. Each phone can have its answer mode set to one of the following options: Type Description RING MODE The phone will ring in one of eight custom ring patterns. Calls are answered by pressing the ANS/RLS Button or by lifting the handset.
  • Page 50 CHAPTER 2. Ошибка! Стиль не определен. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 111 PHONE RING TONE © SAMSUNG Electronics Co., Ltd.

  • Page 51: Station Name

    OfficeServ 500 Programming Guide [104] STATION NAME Allows the system administrator or technician to enter an 11-character name to identify an individual station. CONDITIONS NONE INPUT CHARACTERS Names are written using the keypad. Each key press selects a character. Pressing the dial pad key moves the cursor to the next position.
  • Page 52 [205] STN NAME described above and press Right Soft button SAM SMITH to return to step 2. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-10...

  • Page 53: Station Speed Dial

    OfficeServ 500 Programming Guide [105] STATION SPEED DIAL Allows the system administrator or technician to program the personal speed dial locations assigned to a station. This must be done for single line telephones because these stations cannot access programming. CONDITIONS Each station may have up to 50 locations or bins assigned to it in MMC 606 Assign Speed Block.
  • Page 54 Dial Name. Press Transfer button and enter to save and exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS MMC 106 STATION SPEED DIAL NAME MMC 606 ASSIGN SPEED BLOCK © SAMSUNG Electronics Co., Ltd. 2-12...

  • Page 55: Station Speed Dial Name

    OfficeServ 500 Programming Guide [106] STATION SPEED DIAL NAME Allows an 11-character name to be entered for each personal speed dial location. This name enables the speed dial number to be located when the directory dial feature is used. The directory dial feature allows the display phone user to select a speed dial location by viewing its name.

  • Page 56: Key Extender

    VM Memo(extension or station group number) Voice Transfer(VM group number) When the Right Soft button will not move the cursor to the right, you are attempting to add an extender to a key that cannot have one. © SAMSUNG Electronics Co., Ltd. 2-14...
  • Page 57 OfficeServ 500 Programming Guide CONDITIONS NONE DEFAULT DATA <24 Button Digital Phone> CALL1 CALL2 DT701 DT702 DT703 DT704 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 DT705 DT706 DT7017 DT708 DT709 DT7010 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 DT711 DT712 DT713 DT714...
  • Page 58 Press Speaker button to advance next MMC. RELATED ITEMS MMC 720 COPY KEY PROGRAMMING MMC 721 SAVE STATION KEY PROGRAMMING MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING MMC 724 DIAL NUMBERING PLAN © SAMSUNG Electronics Co., Ltd. 2-16...

  • Page 59: Station Status

    OfficeServ 500 Programming Guide [108] STATION STATUS Displays the following attributes of a station port. This is a READ-ONLY MMC: Status Description PORT NO Cabinet(1~3)/Slot(1~9)/Port(1~16) TYPE Phone Type PICKUP GROUP None, 01~99 Station Group Number BOSS-SECR None, 1-4 PAGE None, Page Zone(0~4, * )
  • Page 60 Press Speaker button to advance next MMC. RELATED ITEMS MMC 301 ASSIGN STATION COS MMC 302 PICKUP GROUPS MMC 303 ASSIGN BOSS/SECRETARY MMC 601 ASSIGN STATION GROUP MMC 604 ASSIGN STATION TO PAGE ZONE © SAMSUNG Electronics Co., Ltd. 2-18...

  • Page 61: Date Display

    OfficeServ 500 Programming Guide [109] DATE DISPLAY Allows the system administrator or technician to select the date and time display mode on a per-station basis or system-wide. Mode Description COUNTRY Sets overall display format and has two options: 0 = ORIENTAL...
  • Page 62 CHAPTER 2. Ошибка! Стиль не определен. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 505 ASSIGN DATE AND TIME © SAMSUNG Electronics Co., Ltd. 2-20...

  • Page 63: Station On/Off

    OfficeServ 500 Programming Guide [110] STATION ON/OFF Allows the system administrator to set any of the phone features listed below. Feature Default Description AUTO HOLD Automatically places an existing Trunk Line call on hold if a CALL button, trunk key or trunk route key is pressed during that call.
  • Page 64 Press Left or Right Soft button to return to step 2. HOT KEYPAD :ON Dial 1 for ON or 0 for OFF. 4) Press Transfer button and enter to exit. RELATED ITEMS MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS © SAMSUNG Electronics Co., Ltd. 2-22...

  • Page 65: Phone Ring Tone

    OfficeServ 500 Programming Guide [111] PHONE RING TONE Allows the system administrator or technician to select the ring tone heard at each phone. There are eight ring tones available at each phone. A short tone burst of the selection will be heard when the dial keypad is pressed.

  • Page 66: Alarm Reminder Clock

    3) Dial 1~3 to select alarm.(e.g., 1) [205] ALM CLK(1) HHMM: NOTSET Press Volume button to select alarm and press Right Soft button. 4) Enter alarm time in 24-hour clock format. [205] ALM CLK(2) (e.g., 1300 for 1pm) HHMM:1300 NOTSET © SAMSUNG Electronics Co., Ltd. 2-24...
  • Page 67 OfficeServ 500 Programming Guide 5) Dial entry from above list for alarm type.(e.g., 2) [205] ALM CLK(2) HHMM:1300 DAILY Press Volume button to select alarm type and press Right Soft button to move cursor and return to step 2. 6) Press Transfer button and enter to exit.

  • Page 68: View Memo Number

    2) Press Right Soft button to move cursor and add [205] VIEW MEMO memo via dial keypad using procedure above. 1:NEED BREAD 3) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-26...

  • Page 69: Phone Volume

    OfficeServ 500 Programming Guide [114] PHONE VOLUME Allows the station user or system administrator to set the ring volume, off hook ring volume, handset receive volume, speaker volume, background music volume and page volume for any or all phones. Type...
  • Page 70 4) Press Volume button to select volume. [205] STN VOLUME SPEAKER VOL :08 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 111 PHONE RING TONE © SAMSUNG Electronics Co., Ltd. 2-28...

  • Page 71: Set Programmed Message

    OfficeServ 500 Programming Guide [115] SET PROGRAMMED MESSAGE Allows the system administrator to set a programmed message at any or all phones. There are 20 messages available. The last five message are can be modified by each phone user. CONDITIONS The first ten are pre-programmed and the remaining entries can be customized in MMC 715, Programmed Station Message.

  • Page 72: Alarm And Message

    Press ANS/RLS button to select all stations. HHMM: NOTSET 3) Dial 1~3 to select alarm.(e.g., 2) [205] ALM REM(2) HHMM: NOTSET Press Volume button to select alarm and press Right Soft button to move cursor. © SAMSUNG Electronics Co., Ltd. 2-30...
  • Page 73 OfficeServ 500 Programming Guide 4) Enter alarm time in 24-hour clock format. [205] ALM REM(2) (e.g., 1300 for 1pm) HHMM:1300 NOTSET Display will automatically advance to step 5. 5) Dial valid entry from above list for alarm type. [205] ALM REM (e.g., 2)

  • Page 74: Edit Text Message

    [205] TXTMSG(02) Right Soft button to return to step 3. SAME TIME 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 611 TEXT MESSAGE STATION © SAMSUNG Electronics Co., Ltd. 2-32...

  • Page 75: Conference Group

    Pressing the dial pad key moves the cursor to the next position. For example, if the group name is ‘SAMSUNG’, press the number ‘7’ four times to get the letter ‘S’. Now press the number ‘2’ once to get the letter ‘A’. Continue selecting characters from the table below to complete your message.
  • Page 76 Right Soft button to return to step 4. 9-2794296 6) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 612 CONFERENCE GROUP STATION MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING © SAMSUNG Electronics Co., Ltd. 2-34...

  • Page 77: Caller Id Display

    OfficeServ 500 Programming Guide [119] CALLER ID DISPLAY Allows the technician to set the individual station display preference on a per station basis. Caller ID or CLI can be selected to either show the name, number first, or no display depending on the type of call.
  • Page 78 CHAPTER 2. Ошибка! Стиль не определен. RELATED ITEMS MMC 312 ALLOW CALLER ID MMC 414 ASSIGN CID TRUNKS MMC 608 ASSIGN REVIEW BLOCKS MMC 728 CALLER ID TRANSLATION TABLE © SAMSUNG Electronics Co., Ltd. 2-36...

  • Page 79: Large Lcd Option

    OfficeServ 500 Programming Guide [120] LARGE LCD OPTION Allows the system administrator to set any of the large LCD phone for the following options. Option Description IDLE DISPLAY Sets whether to display ‘CALENDAR’ or ‘INFORMATION’ on LCD at idle state DS KEY DISPLAY Sets whether to display ‘Dial Number’...
  • Page 80 Press Left or Right Soft button to return to step 2. EXT NAME Dial 1 for ON or 0 for OFF. 5) Press Transfer button and enter to exit. RELATED ITEMS MMC 719 IDLE DISPLAY © SAMSUNG Electronics Co., Ltd. 2-38...

  • Page 81: Phone Language

    OfficeServ 500 Programming Guide [121] PHONE LANGUAGE Allows phone users the ability to assign an LCD display based on user’s own language. Language ENGLISH GERMAN PORTUGAL NORSK DANISH DUTCH ITALY SPANISH SWEDISH SPANISH/USA FRENCH/CANADA CONDITIONS NONE DEFAULT DATA ENGLISH ACTION DISPLAY 1) Press Transfer button and enter 121.
  • Page 82 CHAPTER 2. Ошибка! Стиль не определен. 4) Press Transfer button and enter to save and exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-40...

  • Page 83: News Display Speed

    OfficeServ 500 Programming Guide [122] NEWS DISPLAY SPEED Used to set the Smart news display speed. This timer is only related to the Smart News PC Application Package. CONDITIONS NONE DEFAULT DATA ACTION DISPLAY 1) Press Transfer button and enter 122.

  • Page 84: Executive State

    [201] EXEC STATE Display shows: IN THE ROOM 2) Dial executive station number.(e.g., 205) [205] EXEC STATE IN THE ROOM Press Volume button to select station and press Right Soft button to move cursor. © SAMSUNG Electronics Co., Ltd. 2-42...
  • Page 85 OfficeServ 500 Programming Guide 3) Dial 0~3 for selects option. [205] EXEC STATE IN THE ROOM Press Volume button to make selection and press Right Soft button. 4) Dial 0~9 for selects state. [205] EXEC STATE IN A MEETING Press Volume button to make selection and press Right Soft button.

  • Page 86: Open Customer Programming

    4) Press Speaker button to advance MMC entry level 201:CUS.PASSCODE and press Volume button to select MMC. SELECT PROG. ID Enter MMC number and press Right Soft button to enter MMC. 5) Press Transfer button to exit. © SAMSUNG Electronics Co., Ltd. 2-44...
  • Page 87 OfficeServ 500 Programming Guide RELATED ITEMS MMC 201 CHANGE CUSTOMER PASSCODE MMC 501 SYSTEM-WIDE TIMERS MMC 802 CUSTOMER ACCESS MMC NUMBER © SAMSUNG Electronics Co., Ltd. 2-45...

  • Page 88: Change Customer Passcode

    VERIFY :SUCCESS Passcode failure. Return to step 2. CUST. PASSCODE VERIFY :FAILURE 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 200 OPEN CUSTOMER PROGRAMMING © SAMSUNG Electronics Co., Ltd. 2-46...

  • Page 89: Change Feature Passcode

    OfficeServ 500 Programming Guide [202] CHANGE FEATURE PASSCODE Used to change the passcodes for the following features. Feature Description RING PLAN This is the passcode required to place the system in different ring plans(RP) or change the ring time override(RTO).
  • Page 90 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 410 ASSIGN DISA TRUNK MMC 507 ASSIGN RING PLAN TIME MMC 722 STATION KEY ASSIGNMENTS MMC 849 WLAN CONFIGURATION © SAMSUNG Electronics Co., Ltd. 2-48...

  • Page 91: Assign Ua Device

    OfficeServ 500 Programming Guide [203] ASSIGN UA DEVICE Assigns ringing device to be accessed when a Universal Answer(UA) key is pressed or the UA pickup code is dialed. UA assignment is made in MMC 601 Assign Station Group for a group and then the group is entered here.

  • Page 92: Common Bell Control

    Right Soft button to return to step 2. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 203 ASSIGN UA DEVICE MMC 601 ASSIGN STATION GROUP © SAMSUNG Electronics Co., Ltd. 2-50...

  • Page 93: Assign Loud Bell

    OfficeServ 500 Programming Guide [205] ASSIGN LOUD BELL Designates the station that controls the loud bell ring output of a MISC board. Each MISC board can have up to a loud bell outputs. The loud bell will follow the ring cadence of the designated station. Only a station can be assigned to control the loud bell;...

  • Page 94: Barge-In Type

    Press Volume button to select barge-in type and press Right Soft button. 3) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS © SAMSUNG Electronics Co., Ltd. 2-52...

  • Page 95: Assign Vm/Aa Port

    OfficeServ 500 Programming Guide [207] ASSIGN VM/AA PORT Enables SLI ports to be designated as NORMAL or VMAA. VMAA ports receive digits designated in MMC 726 VM/AA Options and also receive a true disconnect signal upon completion of a call. Only SLI cards, not key daughter boards, support disconnect signal.

  • Page 96: Assign Ring Type

    Press Volume button to select option and press Left or Right Soft button to return to step 2 above. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-54...

  • Page 97: Assign Add-On Module

    OfficeServ 500 Programming Guide [209] ASSIGN ADD-ON MODULE Designates to which phone an add-on module(AOM) is assigned. There is no limit to the number of AOMs that can be assigned in the system. The maximum number of AOMs that can be assigned to a keyset is 4.

  • Page 98: Customer On/Off Per Tenant

    When ON, a call recalling to a station can be picked up using Direct Call Pickup, Pickup Group and My Group features. This applies to held calls recalling and transferred calls recalling to a station. © SAMSUNG Electronics Co., Ltd. 2-56...
  • Page 99 OfficeServ 500 Programming Guide (Continued) Option Default Description ICM EXT FWD When ON, call forward external is allowed when intercom calls are placed to a station that has Call Forward External programmed and set. DID ERR TONE This option was added to provide error tone when an invalid DID number is received.
  • Page 100 Large LCD phone. TIE TRSF RCL When ON, the trunk call is transferred to the TIE line and is not answered within transfer recall time, the call is recalled to the original transferring station. © SAMSUNG Electronics Co., Ltd. 2-58...
  • Page 101 OfficeServ 500 Programming Guide (Continued) Option Default Description VOIP REALRBT When ON, the system will connect real path of outgoing trunk to the incoming VOIP Trunk user instead of providing the virtual ringback tone. SMDR When ON, the AUTHORIZATION CODE will be printed in AUT2ACC ACCOUNT field of SMDR.
  • Page 102 MMC 714 DID NUMBER AND NAME TRANSLATION VM/AA PROGRAMMING MMC 207 ASSIGN VM/AA PORT MMC 726 VM/AA OPTIONS MMC 601 STATION GROUP ALARM PROGRAMMING MMC 112 ALARM REMINDER CLOCK MMC 116 ALARM AND MESSAGE © SAMSUNG Electronics Co., Ltd. 2-60...

  • Page 103: Door Ring Assignment

    OfficeServ 500 Programming Guide [211] DOOR RING ASSIGNMENT Designates which station or group of stations will ring when a door box button is pressed. If the ring plan destinations are not input the default ring plan 1 is used. Available Ring Plan inputs are 1 through 6.

  • Page 104: Disa Alarm Ringing Station

    2:249 Press Volume button to make selection. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 202 CHANGE FEATURE PASSCODES MMC 410 ASSIGN DISA TRUNK © SAMSUNG Electronics Co., Ltd. 2-62...

  • Page 105: Voice Dialler Options

    OfficeServ 500 Programming Guide [215] VOICE DIALLER OPTIONS Assigns either two(2) channels and seven(7) users or one(1) channel and five(5) users to the VDIAL card. When changing channel size, you will be prompted to ‘clear RAM’. This is only for Voice Dialler, not the system.

  • Page 106: Voice Dialler Assignments

    5) Press Transfer button and enter to save and exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS MMC 215 VOICE DIALLER OPTIONS MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING MMC 724 DIAL NUMBER PLAN © SAMSUNG Electronics Co., Ltd. 2-64...

  • Page 107: Isdn Service Type

    OfficeServ 500 Programming Guide [217] ISDN SERVICE TYPE Assign the ISDN service type of single line telephone port. Service consist of BC(Bearer Capability) and HLC(High Layer Capability). Type Description VOICE Voice service Speech FAX 3 G3 FAX service 3.1 kHz Audio FAX G2/G3 AUDIO 3.1...

  • Page 108: Station Pair

    Soft button. 4) Press Transfer button and enter button to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 102 STATION FORWARDING MMC 301 STATION COS MMC 310 LCR CLASS OF SERVICE © SAMSUNG Electronics Co., Ltd. 2-66...

  • Page 109: Traffic Report Option

    OfficeServ 500 Programming Guide [221] TRAFFIC REPORT OPTION This MMC is used to print a traffic report and select options. The traffic report can be printed upon demand, every hour, at a programmed time of each day, or up to three separate timed shifts.
  • Page 110 Press Volume button to select option and press Right Soft button. 4) Enter daily report time.(HHMM) TRAFFIC REPORT DAILY HHMM:2200 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 804 SYSTEM I/O © SAMSUNG Electronics Co., Ltd. 2-68...

  • Page 111: Extension Type

    OfficeServ 500 Programming Guide [222] EXTENSION TYPE This MMC enables station ports to be defined for a specific use. Each telephone can be designated as being one of the five(5) following types. These types can be changed by dialling the type number or by scrolling through the types and pressing the Right Soft button to select the type desired.
  • Page 112 [214] PHONE USE GUEST NO SMOKING Press Volume button to select option and press Right Soft button. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-70...

  • Page 113: Fax Pair

    OfficeServ 500 Programming Guide [223] FAX PAIR This MMC enables a guest room to have a additional FAX line. CONDITIONS This function can be used only when the hotel function is enabled at ‘MMC 813 HOTEL OPERATION’. DEFAULT DATA NONE...

  • Page 114: Wake-Up Announcement

    1) Press Transfer button and enter 224. WAKE-UP ANNOUNCE Display shows: AA GROUP :NONE 2) Dial 0, 1 or 2 for option select. WAKE-UP ANNOUNCE AA GROUP :NONE Press Volume button to select option and press Right Soft button. © SAMSUNG Electronics Co., Ltd. 2-72...
  • Page 115 OfficeServ 500 Programming Guide 3) Enter the AA group number. WAKE-UP ANNOUNCE AA GROUP :520 Press Volume button to select and press Right Soft button to return to step 2. 4) Press Transfer button and enter button to exit. Press Speaker button to advance next MMC.

  • Page 116: Customer On/Off Per Station

    SLI ports are always receives real disconnect signal. CID TO SLT When RCM2 card is installed and this option is set to ON, the system will provide the CID signal to the SLT. © SAMSUNG Electronics Co., Ltd. 2-74...
  • Page 117 OfficeServ 500 Programming Guide CONDITIONS NONE DEFAULT DATA SEE DESCRIPTION SOME OPTIONS ARE DEPEND ON COUNTRY ACTION DISPLAY 1) Press Transfer button and enter 300. [201] CUS.ON/OFF Display shows: ACCESS DIAL :ON 2) Dial station number.(e.g., 205) [205] CUS.ON/OFF ACCESS DIAL :ON Press Volume button to select station.

  • Page 118: Assign Station Cos

    Use Volume button to scroll through classes of service and press Right Soft button to advance the next ring plan. Use Volume button to scroll through classes of service and press Left Soft button to return to step 2. © SAMSUNG Electronics Co., Ltd. 2-76...
  • Page 119 OfficeServ 500 Programming Guide 5) Enter the next ring plan class of service.(e.g., 05) [205] STN COS 1:05 2:01 3:01 Use Volume button to scroll through classes of service and press Right Soft button to move cursor to the next ring plan.

  • Page 120: Pickup Groups

    Press Left Soft button to return to step 3. Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 107 KEY EXTENDER MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING © SAMSUNG Electronics Co., Ltd. 2-78...

  • Page 121: Assign Boss/Secretary

    OfficeServ 500 Programming Guide [303] ASSIGN BOSS/SECRETARY Assigns BOSS phones to SECRETARY phones. One BOSS station can have up to and including four SECRETARY stations and one SECRETARY station can have up to and including four BOSS stations. CONDITIONS A dedicated BOSS button must be programmed on the SECRETARY phone(s).

  • Page 122: Assign Extension/Trunk Use

    (005) USE (304) DIAL:NO ANS:YES Dial 1 for YES or 0 for NO and press Right Soft button to move cursor to ANS option. Press Volume button to select YES/NO Option. (005) USE (304) DIAL:NO ANS:YES © SAMSUNG Electronics Co., Ltd. 2-80...
  • Page 123 OfficeServ 500 Programming Guide Dial 1 for YES or 0 for NO and press Right Soft button to return to step 2. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 313...

  • Page 124: Assign Forced Code

    Press Volume button to select option and press Right Soft button to return step 2. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 707 AUTHORIZATION CODE MMC 708 ACCOUNT CODE © SAMSUNG Electronics Co., Ltd. 2-82...

  • Page 125: Hot Line/Off Hook Selection

    OfficeServ 500 Programming Guide [306] HOT LINE/OFF HOOK SELECTION Allows a station the ability to make a predetermined call similar to a ring down circuit, upon the expiration of a timer(see MMC 502 STN TIMERS, Off-Hook Selection Timer). CONDITIONS The hotline destination can be a station, a station group, a trunk, a trunk group or an external number.

  • Page 126: Assign Background Music Source

    Press ANS/RLS button to select all stations. BGM SOURCE:? 3) Enter source number.(e.g., 371) [205] BGM SOURCE BGM SOURCE:371 Press Volume button to make selection and press Right Soft button to return to step 2. © SAMSUNG Electronics Co., Ltd. 2-84...
  • Page 127 OfficeServ 500 Programming Guide 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 309 ASSIGN STATION MOH SOURCE MMC 408 ASSIGN TRUNK MOH SOURCE MMC 739 ASSIGN AA MOH MMC 756 ASSIGN VM MOH ©...

  • Page 128: Assign Station Moh Source

    [205] STN MOH MOH SOURCE:371 Press Volume button to make selection and press Right Soft button to return to step 2. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. © SAMSUNG Electronics Co., Ltd. 2-86...
  • Page 129 OfficeServ 500 Programming Guide RELATED ITEMS MMC 308 ASSIGN BACKGROUND MUSIC SOURCE MMC 739 ASSIGN AA MOH MMC 756 ASSIGN VM MOH © SAMSUNG Electronics Co., Ltd. 2-87...

  • Page 130: Lcr Class Of Service

    4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS LCR PROGRAMMING MMC 710 LCR DIGIT TABLE MMC 711 LCR TIME TABLE MMC 712 LCR ROUTE TABLE MMC 713 LCR MODIFY DIGIT TABLE © SAMSUNG Electronics Co., Ltd. 2-88...

  • Page 131: Allow Caller Id

    OfficeServ 500 Programming Guide [312] ALLOW CALLER ID Allows the system administrator or technician to allow or deny CID data to be sent or displayed at with LCD phones. Option Description Set whether to display CID. SEND Set whether to send CID for ISDN calls.

  • Page 132: Copy Stn/Trk Use

    Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 304 ASSIGN EXTENSION/TRUNK USE MMC 317 ASSIGN STATION/STATION USE MMC 318 ASSIGN TRUNK/TRUNK USE MMC 614 STATION/TRUNK USE GROUP © SAMSUNG Electronics Co., Ltd. 2-90...

  • Page 133: Confirm Outgoing Call

    OfficeServ 500 Programming Guide [314] CONFIRM OUTGOING CALL Allows the outgoing call restricted by call duration time, disconnect or confirm with tone. Type Description NONE No action CONFIRM TONE When a Trunk Line confirms tone time expiration, a call user heard system confirmation tone and next a Trunk Line confirms tone time started.

  • Page 134: Branch Group

    Press Volume button to make selection and press Right Soft button to return to step 2. 4) Press Transfer button and enter to save and exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-92...

  • Page 135: Distinctive Ringing

    OfficeServ 500 Programming Guide [316] DISTINCTIVE RINGING Allows the technician to select the ring tone heard at a phone when called by a specific station or when a specific trunk rings that phone. There is also a cadence control option to perform a similar function for single line sets.
  • Page 136 [705] RING TONE (1-9 or NO) T:5 C:3 PRI:NO 6) Press Transfer button and enter to exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS MMC 111 PHONE RING TONE © SAMSUNG Electronics Co., Ltd. 2-94...

  • Page 137: Assign Station/Station Use

    OfficeServ 500 Programming Guide [317] ASSIGN STATION/STATION USE This MMC is used to allow or restrict stations from making intercom calls to each other within the same tenant. CONDITIONS NONE DEFAULT DATA DIAL: YES ACTION DISPLAY 1) Press Transfer button and enter 317.

  • Page 138: Assign Trunk/Trunk Use

    5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 304 ASSIGN EXTENSION/TRUNK USE MMC 313 COPY STATION/TRUNK USE MMC 317 ASSIGN STATION/STATION USE MMC 614 STATION/TRUNK USE GROUP © SAMSUNG Electronics Co., Ltd. 2-96...

  • Page 139: Customer Set Relocation

    OfficeServ 500 Programming Guide [319] CUSTOMER SET RELOCATION Customer Set Relocation allows System Administration level or Technician level access to relocate or exchange similar stations in the system without wiring changes(see Allow Table below). This program is a one for one exchange with like stations(e.g., Single line to single line, 6 button phone to 6 button phone etc.) All individual station assignments such as trunk...

  • Page 140: Table 2.1 Customer Set Relocation Allow Table

    CHAPTER 2. Ошибка! Стиль не определен. Table 2.1 Customer Set Relocation Allow Table CONDITIONS NONE DEFAULT DATA NONE © SAMSUNG Electronics Co., Ltd. 2-98...
  • Page 141 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 319. SET RELOCATION Display shows: EXT_ 2) Enter first station number.(e.g., 202) SET RELOCATION Press Right Soft button to move cursor. EXT202 EXT_ 3) Enter second station number.(e.g., 210) SET RELOCATE Press Right Soft button to enter data.

  • Page 142: Preset Fwd No Answer

    [ALL] PRESET FNA Press ANS/RLS button to select all stations. NONE OPT:BOTH Dial valid number via keypad. [205] PRESET FNA OPT:BOTH Press Volume button to select call type and press Right Soft button to move cursor. © SAMSUNG Electronics Co., Ltd. 2-100...
  • Page 143 OfficeServ 500 Programming Guide 4) Dial call type.(0, 1 or 2) [205] PRESET FNA OPT:EXT Press Volume button to make selection and press Right Soft button to return to step 2. 5) Press Transfer button and enter to save and exit.

  • Page 144: Calling Party Number

    5) Repeat step 3 & 4 to enter other tables and Calling Party Numbers. Repeat steps 2, 3, & 4 to enter other station or trunk and Calling Party Numbers. 6) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. © SAMSUNG Electronics Co., Ltd. 2-102...
  • Page 145 OfficeServ 500 Programming Guide RELATED ITEMS MMC 405 CO TRUNK NUMBER MMC 427 PRI OPTIONS MMC 428 BRI OPTIONS MMC 834 VOIP H.323 OPTIONS MMC 837 VOIP SIP OPTIONS © SAMSUNG Electronics Co., Ltd. 2-103...

  • Page 146: Sli2 Gain Control

    Press Right Soft button to move the cursor. 6) Dial ([0]:NO, [1]:YES) to verify DOWNLOAD [201] SLI2 GAIN DOWNLOAD ? YES Press Volume button to select YES or NO and Press Right Soft button to move the cursor. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-104...

  • Page 147: Customer On/Off Per Trunk

    OfficeServ 500 Programming Guide [400] CUSTOMER ON/OFF PER TRUNK Assigns several options(listed below) on a per-trunk basis. Option Default Description 1A2 EMULATION When this option is set to ON up to 4 internal stations can participate in a conversation on this trunk by pressing the trunk key.
  • Page 148 CALL FORWARD MMC 102 CALL FORWARD MMC 301 ASSIGN STATION COS MMC 501 SYSTEM TIMERS MMC 502 STATION TIMERS MMC 701 ASSIGN COS CONTENTS MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING © SAMSUNG Electronics Co., Ltd. 2-106...

  • Page 149: Trunk Line/Pbx Line

    OfficeServ 500 Programming Guide [401] TRUNK LINE/PBX LINE Used to select the mode of the Trunk line. If the PBX mode is chosen, this allows PBX access codes to be recognized, thus allowing more complete toll restriction(call barring). This mode is assigned on a per-trunk basis.

  • Page 150: Trunk Dial Type

    Press Right Soft buttons to return to step 2. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 501 YSTEM TIMERS MMC 503 RUNK-WIDE TIMERS © SAMSUNG Electronics Co., Ltd. 2-108...

  • Page 151: Trunk Toll Class

    OfficeServ 500 Programming Guide [403] TRUNK TOLL CLASS Assigns toll class level assignments on a per-trunk or all-trunk basis in a day or night condition. The options for toll level will follow either the station class or the class of service defined in MMCs 702, Toll Deny Table, and 703, Toll Allowance Table.
  • Page 152 SSIGN AUTO RING PLAN TIME MMC 701 SSIGN COS CONTENTS TOLL RESTRICTION MMC 702 TOLL DENY TABLE MMC 703 TOLL ALLOWANCE TABLE MMC 704 ASSIGN WILD CHARACTER MMC 709 TOLL PASS CODE/SPECIAL CODE TABLE © SAMSUNG Electronics Co., Ltd. 2-110...

  • Page 153: Trunk Name

    OfficeServ 500 Programming Guide [404] TRUNK NAME Allows an 11-character name to be entered to identify an individual trunk. CONDITIONS NONE INPUT CHARACTERS Refer to ‘INPUT CHARACTERS’ in ‘MMC [104] STATION NAME’. DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 404.

  • Page 154: Trunk Co Tel Number

    #, space, &, !, :, ?, ., %, $, -, <, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ; , \ , ”, ~. DEFAULT DATA NONE © SAMSUNG Electronics Co., Ltd. 2-112...
  • Page 155 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 405. [701] CO TEL NO. Display shows: 2) Dial trunk.(e.g., 704) [704] CO TEL NO. Press Volume button to select trunk and press Right Soft button to move the cursor.

  • Page 156: Trunk Ring Assignment

    Press Left Soft button to return to step 5. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 202 CHANGE FEATURE PASSCODES MMC 507 ASSIGN RING PLAN TIME MMC 601 ASSIGN STATION GROUP © SAMSUNG Electronics Co., Ltd. 2-114...

  • Page 157: Forced Trunk Release

    OfficeServ 500 Programming Guide [407] FORCED TRUNK RELEASE Provides a positive forced trunk release to a specific trunk or all trunks in the event of a trunk lock-up. CONDITIONS NONE DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 407.

  • Page 158: Assign Trunk Moh Source

    2) Dial trunk number.(e.g., 704) [704] TRK MOH MOH:TONE AA:TONE Use Volume button to scroll through trunk numbers and press Right Soft button to move cursor. [ALL] TRK MOH Press ANS/RLS button to select all. MOH:? AA:? © SAMSUNG Electronics Co., Ltd. 2-116...
  • Page 159 OfficeServ 500 Programming Guide 3) Enter source number.(e.g., 371) [704] TRK MOH MOH:371 AA:TONE Press Volume button to select option and press Right Soft button. 4) Enter AA source number.(e.g., 371) [704] TRK MOH MOH:371 AA:371 RELATED ITEMS MMC 739...

  • Page 160: Trunk Status Read

    Right Soft button to advance cursor. 3) Enter in desired option 00-12.(e.g., 02) [704] TRK STATUS TYPE:LOOP TRUNK Press Volume button to make selection. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. © SAMSUNG Electronics Co., Ltd. 2-118...
  • Page 161 OfficeServ 500 Programming Guide RELATED ITEMS MMC 400 CUSTOMER ON/OFF PER TRUNK MMC 401 TRUNK LINE/PBX LINE MMC 402 TRUNK DIAL TYPE MMC 403 TRUNK TOLL CLASS MMC 404 TRUNK NAME MMC 406 TRUNK RINGING ASSIGNMENT MMC 408 ASSIGN TRUNK MUSIC ON HOLD SOURCE...

  • Page 162: Assign Disa Trunk

    Ring Plan and press Right Soft button to return to step 2. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 500 SYSTEM-WIDE COUNTERS MMC 507 ASSIGN RING PLANS © SAMSUNG Electronics Co., Ltd. 2-120...

  • Page 163: Assign E1 Signal Type

    OfficeServ 500 Programming Guide [411] ASSIGN E1 SIGNAL TYPE Defines the type of signaling for each E1 trunk assigned to the card. There are four kinds of trunks as detailed below. There are three types of signaling associated with E & M and DID.
  • Page 164 CHAPTER 2. Ошибка! Стиль не определен. CONDITIONS An E1 card must be installed in the OfficeServ 500 system. Otherwise, the ‘NO E1 TRUNK CARD’ message is displayed. DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 411. [701] E1 SIGNAL...
  • Page 165 OfficeServ 500 Programming Guide MMC 411 ASSIGN E1 SIGNAL TYPE MMC 412 ASSIGN TRUNK SIGNAL MMC 413 VMS CALL TYPE MMC 414 ASSIGN CALLER ID TRUNKS MMC 415 REPORT TRUNK ABANDON DATA MMC 416 ASSIGN E & M/DID RINGDOWN MMC 418...

  • Page 166: Assign Trunk Signal

    Signaling condition type IMMEDIATE START DELAYED START WINK START CONDITIONS An analog E & M/DID Trunk card must be installed in the OfficeServ 500 system. Otherwise, the ‘NO E & M/DID TRUNK’ message is displayed. DEFAULT DATA IMMEDIATE ACTION DISPLAY 1) Press Transfer button and enter 412.

  • Page 167: Vms Call Type

    OfficeServ 500 Programming Guide [413] VMS CALL TYPE Defines the type of signaling for voice mail assigned trunk. Type Description Default ANSWERING PHONE AUDIO TEX AUTO ATTENDANT VOICE MAIL CONDITIONS This program needs when VOICE MAIL/AUTO ATTENDANT(SVM-800) is used. DEFAULT DATA...

  • Page 168: Assign Caller Id Trunks (Malaysia And Israel Only)

    CONDITIONS Before setting CID display, check if the RCM or RCM2 option card is mounted on the MCP card of the OfficeServ 500 system. The trunk line must be that of a phone service provider that provides CID. DEFAULT DATA...
  • Page 169 OfficeServ 500 Programming Guide 4) Press Transfer button and enter to exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS MMC 501 SYSTEM TIMERS MMC 728 CID TRANSLATION TABLE © SAMSUNG Electronics Co., Ltd. 2-127...

  • Page 170: Report Trunk Abandon Data

    Right Soft button to return to step 2. 4) Press Transfer button and enter to save and exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS MMC 725 SMDR OPTIONS MMC 414 ASSIGN CALLER ID TRUNKS © SAMSUNG Electronics Co., Ltd. 2-128...

  • Page 171: Assign E & M/Did Ringdown

    OfficeServ 500 Programming Guide [416] ASSIGN E & M/DID RINGDOWN This MMC defines which ring destination table an E & M or DID trunk will follow for incoming calls. There are three options for each trunk as defined below. Option...
  • Page 172 4) Enter the number of incoming digits. [705] EM/DD RING NO. RCV DIGIT:00 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 714 DID NUMBER AND NAME TRANSLATION © SAMSUNG Electronics Co., Ltd. 2-130...

  • Page 173: R2Mfc Signaling

    OfficeServ 500 Programming Guide [418] R2MFC SIGNALING Use this MMC to program each trunk’s R2MFC signal procedure. Below explain the meaning of each option; Option Description CLG CLS REQ Calling Party Class Request Option about called party wants to ask...
  • Page 174 Right Soft button to return to step 2. 5) Press Transfer button and enter to save and exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS MMC 402 TRUNK DIAL TYPE MMC 501 SYSTEM TIMERS © SAMSUNG Electronics Co., Ltd. 2-132...

  • Page 175: Trunk Night Group

    OfficeServ 500 Programming Guide [419] TRUNK NIGHT GROUP Allows the assignment of trunks to NIGHT group. When night start time is different from each other office, they can change the RING PLAN mode of the CO line. There are 10 night groups.

  • Page 176: Prs Signal

    3) Dial 0 for PRS 1, 1 for PRS 2, 2 for PRS 3 or 3 [705] TRK PRS for MPD or 4 for NORMAL. PRS 2 Press Volume button to scroll through options and use Left or Right Soft button to return to step 2. © SAMSUNG Electronics Co., Ltd. 2-134...
  • Page 177 OfficeServ 500 Programming Guide 4) Press Transfer button and enter to save and exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS MMC503 TRUNK-WIDE TIMER © SAMSUNG Electronics Co., Ltd. 2-135...

  • Page 178: Trunk Gain Control

    4) Press Volume button to make selection and [701] TRK GAIN press Right Soft button to move cursor and RX:+0.0 TX:-2.5 return to step 1. 5) Press ANS/RLS button to select all. [ALL] TRK GAIN RX:+0.0 TX:+0.0 © SAMSUNG Electronics Co., Ltd. 2-136...
  • Page 179 OfficeServ 500 Programming Guide 6) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-137...

  • Page 180: Trunk Tmc Gain

    ‘RX’ is the receive level adjustment of the station to the trunk. CONDITIONS This MMC works with 8TRK card only. This MMC is not to correct low volume. To be used with the support of Samsung Electronics Co. local distributor. DEFAULT DATA...

  • Page 181: S/T Mode

    OfficeServ 500 Programming Guide [423] S/T MODE Allows the technician to select whether a BRI circuit is a station port or a trunk port. Type Description TRUNK The BRI trunk port use ISDN trunk. STATION The BRI trunk port use for ISDN phone.

  • Page 182: Bri S0 Mapping

    Right Soft button to return to step 2. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 428 BRI OPTION MMC 423 S/T MODE © SAMSUNG Electronics Co., Ltd. 2-140...

  • Page 183: Bri And Pri Card Restart

    OfficeServ 500 Programming Guide [425] BRI AND PRI CARD RESTART This MMC is used to restart a BRI and a PRI card at the card level. This action is required to update the processor on the BRI and PRI card to any changes in the card setup MMC’s and to put these changes into effect.

  • Page 184: E1/Pri Crc4 Option

    Press Volume button to select and press Right Soft button. 4) Press Transfer button and enter to save and exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS MMC 425 CARD RESTART © SAMSUNG Electronics Co., Ltd. 2-142...

  • Page 185: Pri Options

    OfficeServ 500 Programming Guide [427] PRI OPTIONS This MMC allows the technician to program a PRI trunk board. Option Description CHANNEL ANY When this option is set to YES, the system will place calls on any free channel of that PRI if the channel chosen by the user is busy. If set to NO, you will receive a busy signal if they attempt to access a busy channel even if the other channel on that PRI is free.
  • Page 186 Press Volume button to make selection. 4) Press Volume button to make selection. [730] PRI OPTION Then press Right Soft button. PRI MODE:NORMAL 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. © SAMSUNG Electronics Co., Ltd. 2-144...
  • Page 187 OfficeServ 500 Programming Guide RELATED ITEMS MMC 323 CALLING PARTY NUMBER MMC 405 CO TRUNK NUMBER MMC 425 CARD RESTART MMC 714 DID NAME AND NUMBER TRANSLATION © SAMSUNG Electronics Co., Ltd. 2-145...

  • Page 188: Bri Options

    Network specific number SUBSCRIB Subscriber number EXTEN Local number ABBREV Abbreviated number NB PLAN Used to select the type of the Calling Party Number Plan to send to the network. UNKNOWN Unknown numbering plan © SAMSUNG Electronics Co., Ltd. 2-146...
  • Page 189 OfficeServ 500 Programming Guide (Continued) Option Description ISDN ISDN numbering plan(CCITT E.163-164) DATA Data numbering plan(CCITT X.121) TELEX Telex numbering plan(CCITT F.69) NATIONAL National standard numbering plan PRIVATE Private numbering plan EXTEN Local numbering plan CLIR w NUMB When this option is set to ON, the CLIP number is sent to the network even though the CLIP restriction flag is set.
  • Page 190 Press Volume button to select BRI station and press Right Soft button. [729] BRI-STN POWER FEED :NO 7) Select option. [729] BRI-STN POWER FEED :YES Press Volume button to select option item and press Right Soft button. © SAMSUNG Electronics Co., Ltd. 2-148...
  • Page 191 OfficeServ 500 Programming Guide 8) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 323 CALLING PARTY NUMBER MMC 405 CO TRUNK NUMBER MMC 425 CARD RESTART MMC 429 MSN DIGITS MMC 423...

  • Page 192: Msn Digit

    For each BRI access, two adjacent ports are assigned. You need only change the value for one of the two ports; the value for the other port will be changed automatically. DEFAULT DATA NONE © SAMSUNG Electronics Co., Ltd. 2-150...
  • Page 193 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 429. [701] MSN DGT (1) Display shows: DGT: 2) Enter trunk number.(e.g., 704) [704] MSN DGT (1) DGT: Press Volume button to scroll through ISDN PORT and press Right Soft button to move cursor.

  • Page 194: Trunk Cos

    Use Volume button to scroll through classes of service and press Right Soft button to return to step 2. Use Volume button to scroll through classes of service and press Left Soft button to return to the previous step. © SAMSUNG Electronics Co., Ltd. 2-152...
  • Page 195 OfficeServ 500 Programming Guide 5) Press Transfer button and enter to save and exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS MMC 701 ASSIGN COS CONTENTS MMC 507 ASSIGN RING PLANS © SAMSUNG Electronics Co., Ltd.

  • Page 196: Cost Rate

    Enter 1 for YES or O for NO and press Right Soft button to return to step 1. 4) Press Transfer button and enter to exit. RELATED ITEMS MMC 748 COSTING DIAL PLAN MMC 749 RATE CALCULATION TABLE © SAMSUNG Electronics Co., Ltd. 2-154...

  • Page 197: Connection Status

    OfficeServ 500 Programming Guide [434] CONNECTION STATUS This read only MMC will confirm the connection status of stations or trunks. Display status actually displays the status of a station or trunk at the time requested. If a conference is in progress with the selected trunk or station the display will show one of the conference parties and an arrow( ).
  • Page 198 Display connection status with invalid trunk or station number 1) Press Transfer button and enter 434. DISPLAY STATUS 201 IDLE 2) Enter invalid station or trunk number DISPLAY STATUS Display show INVALID DATA: INVALID DATA © SAMSUNG Electronics Co., Ltd. 2-156...
  • Page 199 OfficeServ 500 Programming Guide 3) Enter another station or trunk. DISPLAY STATUS 201 IDLE Press Transfer button to exit. Display connection status with trunk or station number in maintenance busy 1) Press Transfer button and enter 434. DISPLAY STATUS 201 IDLE 2) Enter station or trunk number.

  • Page 200: Insert Digit

    [702] INSERT DGT to store. 4) Press Transfer button and enter to save and exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS MMC 714 DID NUMBER AND NAME TRANSLATION © SAMSUNG Electronics Co., Ltd. 2-158...

  • Page 201: System-Wide Counters

    OfficeServ 500 Programming Guide [500] SYSTEM-WIDE COUNTERS Used to set the values of the system counters. The counters are listed below with a brief description of each. Counter Default Description ALARM REM. The number of times that an alarm reminder will CNTER ring a station before cancelling.
  • Page 202 3) Enter in new value via dial keypad. UCDS AUDIO ALARM If entry is valid, system will return to step 2. 00 02 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-160...

  • Page 203: System Timers

    OfficeServ 500 Programming Guide [501] SYSTEM TIMERS Allows the technician to adjust individual timers as necessary. TIMER TABLE Timer Name Default Range Unit Description AA INT DGT TIME 1-25 SEC When the AA card is installed, this timer determines the inter digit time for AA call processing.
  • Page 204 This timer controls the maximum duration of a DISA call. DISA LOCK OUT TM 1-250 MIN This timer controls the duration of time a DISA call is not allowed to be made after the DISA error counter has expired(MMC 500). © SAMSUNG Electronics Co., Ltd. 2-162...
  • Page 205 OfficeServ 500 Programming Guide (Continued) Timer Name Default Range Unit Description DISA NOANS DISC. 0-250 SEC This timer controls the duration of time a DISA call is disconnected by force when called party does not answer. DISA PASS CHECK 1-250 MIN...
  • Page 206 PCMMC and returns the system back to secure program status. PERI UCD REPORT 3-99 SEC This timer is the interval that a periodic UCD report is provided to an SIO port. © SAMSUNG Electronics Co., Ltd. 2-164...
  • Page 207 OfficeServ 500 Programming Guide (Continued) Timer Name Default Range Unit Description POWER DOWN 2000 500-9900 This timer monitors the power to the ROM TIME MSEC pack to begin shutdown status. R2MFC INCOM 10-30 SEC This timer controls the duration of waiting...
  • Page 208 When the value is ‘0’ Certain timers are disabled when the value is ‘0’. CONDITIONS NONE DEFAULT DATA SEE DESCRIPTION SOME TIMERS ARE DEPEND ON COUNTRY © SAMSUNG Electronics Co., Ltd. 2-166...
  • Page 209 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 501. AA INT DGT TIME Display shows first timer value: 05 SEC 2) Press Volume button to select timer and press KMMC LOCK OUT TM Right Soft button to move cursor.

  • Page 210: Station-Wide Timers

    (10 sec) CONDITIONS NONE DEFAULT DATA NO ANS FWD: 015 SEC DTMF DUR: 100 MSEC F-DGT DELY: 600 MSEC OFFHK SEL: 015 SEC EFWD DELAY: 010 SEC CC RNG DLY: 010 SEC © SAMSUNG Electronics Co., Ltd. 2-168...
  • Page 211 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 502. [201] NO ANS FWD Display shows: 015 SEC 2) Dial station number.(e.g., 205) [205] NO ANS FWD 015 SEC _ Press Volume button to select station and press Right Soft button.

  • Page 212: Trunk-Wide Timer

    DTMF signal, over the 500ms will be serviced as 100 ms. MFR DLY TM This is a delay time to allocate the MFR after 0-25 SEC incoming trunk is detected. This is to prevent the wrong detection of DTMF signal by noise. © SAMSUNG Electronics Co., Ltd. 2-170...
  • Page 213 OfficeServ 500 Programming Guide (Continued) Item Description Range DISA ANSWR This is a delay time to answer the DISA trunk call or 0-60 SEC to answer the trunk when TRK AUTO ANSWER is set to ON(MMC400) CONN DELAY This is a delay time to connect voice path when the 0-2500 MSEC users make outgoing call via loop trunk.
  • Page 214 4) Enter new timer value.(must be four digits, e.g., 0200) [704] DTMF DUR. System returns to step 2. 0100 MS 0200 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-172...

  • Page 215: Pulse Make/Break Ratio

    OfficeServ 500 Programming Guide [504] PULSE MAKE/BREAK RATIO Allows the ability to change the value of pulses per second and the duration of the make/break time. This will only affect rotary dial trunks. Item Description MAKE/BREAK RATIO Make/Break ratio of dial pulse(01-99)

  • Page 216: Assign Date And Time

    3) Verify time and date. OLD:0111121:1445 Re-enter if necessary. NEW:YYMMDDW:HHMM 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 861 SYSTEM OPTIONS: AUTO UPDATE TIME © SAMSUNG Electronics Co., Ltd. 2-174...

  • Page 217: Tone Cadence

    OfficeServ 500 Programming Guide [506] TONE CADENCE Provides the ability to customize the tone cadence on a system-wide basis. The system can provide eleven types of tone and three types of tones provided from Central Office or PBX system can be detected. Please call Technical Support before changing any cadences as some systems may require default settings.
  • Page 218 Press Right Soft button advances cursor and press Left Soft button retreats cursor. If valid entry, system returns to step 2. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-176...

  • Page 219: Assign Ring Plan Time

    Ring Plan with time that extends past the expired ring plan time. CONDITIONS When using a Samsung built-in Voice Mail Card that only has day/night mode, the day/night must be set for each RING PLAN at ‘MMC 758 VM DAY/NIGHT’.
  • Page 220 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 202 FEATURE PASSCODE MMC 509 HOLIDAY ASSIGNMENTS MMC 701 STATION COS MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING © SAMSUNG Electronics Co., Ltd. 2-178...

  • Page 221: Call Cost

    OfficeServ 500 Programming Guide [508] CALL COST Allows the system administrator to set the Call Cost attributes generated by the system during a call. This information can be displayed on the phone LCD during a call or as an SMDR record.

  • Page 222: Holiday Assignment

    6) Dial date using the dial pad for holiday.(e.g., 0704) ASSIGN HOLIDAY 05:0704 7) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 507 ASSIGN RING PLAN TIME © SAMSUNG Electronics Co., Ltd. 2-180...

  • Page 223: Sli Ring Cadence

    OfficeServ 500 Programming Guide [510] SLI RING CADENCE Provides the ability to customize the ring cadence for single line ports on a system-wide basis. There are 5 cadences available. Please call Technical Support before changing any cadences as some peripheral systems may require default settings.
  • Page 224 Press Right Soft button advances cursor. Press Left Soft button retreats cursor. If valid entry, system returns to step 2. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-182...

  • Page 225: Msg Waiting Lamp Cadence

    OfficeServ 500 Programming Guide [511] MSG WAITING LAMP CADENCE This MMC defines the cadence(flash rate) of single line telephone message waiting lamps on phones connected to an MWSLI supported card. There are two main choices for the MW lamp cadence available, these being continuous and interrupted as described below.

  • Page 226: Hotel Timer

    3) Enter new time using above 24 hour clock ROOM CLEAN TIME system returns to step 2. HH:MM : 11:30 4) Press Transfer button and enter to exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-184...

  • Page 227: Tone Source

    OfficeServ 500 Programming Guide [514] TONE SOURCE This program is assigned external tone source instead of system tone. There are 7 types of tone for external tone source. Type BUSY TONE DIAL TONE DND TONE TRANSFER TONE MSG WAIT TONE...

  • Page 228: Assign Daylight Saving Date

    00:03:0330 :1026 6) Press Transfer button and enter to exit. Press Speaker button to save and advance to next MMC. RELATED ITEMS MMC 505 DATE AND TIME MMC 861 SYSTEM OPTIONS: AUTO UPDATE TIME © SAMSUNG Electronics Co., Ltd. 2-186...

  • Page 229: Assign Operator Group

    OfficeServ 500 Programming Guide [600] ASSIGN OPERATOR GROUP Used to assign an operator group for each ring plan. CONDITIONS NONE DEFAULT DATA RING PLAN 1~6: 500 ACTION DISPLAY 1) Press Transfer button and enter 600. OPERATOR GROUP Display shows: 1:500 2:500 2) Dial the ring plan number.(1~6)

  • Page 230: Sign Station Group

    No external device need be installed to provide an announcement. b) Multiple callers can hear the announcement(s) simultaneously. c) Callers hearing the announcement will be transferred to a free UCD group member(agent) as soon as the agent becomes available. © SAMSUNG Electronics Co., Ltd. 2-188...
  • Page 231 OfficeServ 500 Programming Guide (Continued) Option Description TYPE d) The callers place in queue is always maintained. Additional programming for this type of UCD group is in MMC 607. There is a maximum of 20 UCD groups available on a system due to availability of system resources.
  • Page 232 To enable off-hook ring for calls incoming to busy members, set the OFFHOOK RING of MMC 300 CUSTOMER ON/OFF PER STATION OFFHOOK RING to ‘ON’. Even in this case, however, the off-hook ring is enabled only when the RING MODE is ‘UNCONDITIONAL’. © SAMSUNG Electronics Co., Ltd. 2-190...
  • Page 233 OfficeServ 500 Programming Guide DEFAULT DATA NORMAL GROUP ACTION DISPLAY 1) Press Transfer button and enter 601. [501] STN.GROUP Display shows: TYPE:NORMAL GRP 2) Dial group number.(e.g., 505) [505] STN.GROUP TYPE:NORMAL GRP Press Volume button to select group and Press Right Soft button to move cursor.
  • Page 234 CHAPTER 2. Ошибка! Стиль не определен. RELATED ITEMS MMC 203 ASSIGN UA DEVICE MMC 204 COMMON BELL CONTROL MMC 600 ASSIGN OPERATOR GROUP MMC 607 UCD OPTIONS © SAMSUNG Electronics Co., Ltd. 2-192...

  • Page 235: Station Group Name

    OfficeServ 500 Programming Guide [602] STATION GROUP NAME Allows the system administrator or technician to enter an 11-character name to identify an individual station group. CONDITIONS NONE INPUT CHARACTERS Refer to ‘INPUT CHARACTERS’ in ‘MMC [104] STATION NAME’. DEFAULT DATA...

  • Page 236: Assign Trunk Group

    4) Press Right Soft button to move cursor to number TRK GROUP of member and enter valid member number MEMBER 05:NONE (e.g., 05) via dial keypad. Press Volume button to make selection and press Right Soft button to move cursor. © SAMSUNG Electronics Co., Ltd. 2-194...
  • Page 237 OfficeServ 500 Programming Guide 5) Enter valid trunk number.(e.g., 729) TRK GROUP MEMBER 01:729 Press Volume button to make selection and press Right Soft button to return to step 2. 6) Repeat steps 1-5 to remove trunk from group 9 if necessary.

  • Page 238: Assign Station To

    MEMBER 05:205 Press Volume button to make selection and press Right Soft button to move cursor. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-196...

  • Page 239: Assign External

    OfficeServ 500 Programming Guide [605] ASSIGN EXTERNAL PAGE ZONE Determines which relays will close when one of the four external page zones is accessed. The OfficeServ 500 system must be equipped with a MISC daughter-board to allow external paging. CONDITIONS...

  • Page 240: Assign Speed Block

    Right Soft button to advance cursor. 5) Enter valid number for bins. FREE LIST:20 (e.g., 0-5 for EXT or 00-50 for SYSTEM) EXT205:5 Press Volume button to make selection. Press Hold button to delete bin(s). © SAMSUNG Electronics Co., Ltd. 2-198...
  • Page 241 OfficeServ 500 Programming Guide 6) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 105 STATION SPEED DIAL MMC 106 STATION SPD NAME MMC 705 ASSIGN SYSTEM SPEED DIAL MMC 706 SYSTEM SPEED DIAL BY NAME...

  • Page 242: Ucd Options

    59 ‘Please hold for assistance’. 60 ‘Thank you, good-bye’. 61 ‘I’m sorry, all stations are presently busy’. 62 ‘I’m sorry, all stations are still busy’. 63 ‘Please call back later’. 64 ‘I’m sorry, not a valid selection’. © SAMSUNG Electronics Co., Ltd. 2-200...
  • Page 243 OfficeServ 500 Programming Guide The following program options apply: Option Description FIRST MESSAGE After the caller has overflowed from the UCD group, the first message will immediately play. For instructions on how to make these recordings, see the User Instructions Section, Auto Attendant and Uniform Call Distribution System Administration.
  • Page 244 UCD calls after hanging up from the last one. This is to allow agents to complete work associated with the previous call before the next call begins ringing. The range is 000-250. The default is 010. © SAMSUNG Electronics Co., Ltd. 2-202...
  • Page 245 OfficeServ 500 Programming Guide (Continued) Option Description AUTO LOG OUT This YES/NO option determines if a station will automatically log out of the UCD group when the RING NEXT timer expires. This setting will be ignored if the RING NEXT timer is set to 000.
  • Page 246 Press Right Soft button to return to step 3. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 601 ASSIGN STATION GROUP MMC 733 AA PLAN PROGRAMMING © SAMSUNG Electronics Co., Ltd. 2-204...

  • Page 247: Assign Review Block

    OfficeServ 500 Programming Guide [608] ASSIGN REVIEW BLOCK Provides means of adding or deleting CID review blocks to an individual phone. With the ability to delete a block or blocks of CID review, it will not be necessary to waste these on such items as voice mail, DPIMs or for phones that do not have displays.

  • Page 248: Call Log Block

    [205] LOG BLOCK 50:0030 FREE Press Volume button to make selection. Press Hold button to delete bin(s). 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-206...

  • Page 249: Assign R2 Call Type (China Only)

    OfficeServ 500 Programming Guide [610]ASSIGN R2 CALL TYPE (China Only) In China, the R2MFC signaling is different from according to dialling digit. This MMC is used to assign the call types for each dialling digit. CONDITIONS NONE DEFAULT DATA NONE...

  • Page 250: Allow Text Messaging

    3) Specify whether text message will be used or not. [202] TMSG STN USED 4) Press Transfer button and enter to exit. Press Speaker button to advance to next MMC. RELATED ITEMS MMC 117 TEXT MESSAGE © SAMSUNG Electronics Co., Ltd. 2-208...

  • Page 251: Allow Group Conference

    OfficeServ 500 Programming Guide [612] ALLOW GROUP CONFERENCE This program allows a station to use the Group conference call feature. Up to 100 stations can be allowed in the system. Each user can have up to 5 pre programmed conferences.

  • Page 252: Station/Trunk Use Group

    5) Press Transfer button and enter to exit. Press Speaker button to advance to next MMC. RELATED ITEMS MMC 304 ASSIGN EXTENSION/TRUNK USE MMC 313 COPY STATION/TRUNK USE MMC 317 ASSIGN STATION/STATION USE MMC 318 ASSIGN TRUNK/TRUNK USE © SAMSUNG Electronics Co., Ltd. 2-210...

  • Page 253: Mgi Group

    IP network. PUB IP NTWK This determines what MGI ports can be used for enhanced proprietary Samsung VoIP networking between OfficeServ 500 systems on a public IP network VOIP TRUNK This determines what MGI ports can be used as industry-standard H.323 or SIP VoIP trunks for communications across a private network...
  • Page 254 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 616 MGI USER MMC 831 MGI PARAMETERS MMC 838 PRIVATE IP ADDRESSES MMC 840 IP SET INFORMATION © SAMSUNG Electronics Co., Ltd. 2-212...

  • Page 255: Mgi User

    OfficeServ 500 Programming Guide [616] MGI USER This optional program selects which specific MGI ports will be dedicated on a per-port basis for IP station/trunk devices. If this MMC is not utilized, allocation of MGI ports will be controlled by MMC615. By defining dedicated MGI port usage, the IP station/trunk selected will always use the port programmed.

  • Page 256: Copy Cos Contents

    4) Press F key to advance MMC 701 and press COS CONTENTS(06) Right Soft to advance cursor. TOLL LEVEL:A 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 701 ASSIGN COS CONTENTS © SAMSUNG Electronics Co., Ltd. 2-214...

  • Page 257: Assign Cos Contents

    OfficeServ 500 Programming Guide [701] ASSIGN COS CONTENTS Similar to MMC 700 but does not allow a copy command. This MMC is primarily used for creating a new class of service. If the unsupervised conference feature is allowed, a programmed CONF key must be available to allow re-entry into a conference call.
  • Page 258 Page zone 6 Paging PAGE 7 Page zone 7 Paging PAGE 8 Page zone 8 Paging PAGE 9 Page zone 9 Paging PAGE * Page zone * Paging PICKUP Call pickup Privacy Release and Bridge © SAMSUNG Electronics Co., Ltd. 2-216...
  • Page 259 OfficeServ 500 Programming Guide (Continued) Category Description USABLE FEATURES Default Description REM. HOLD Remote Hold RNG PLAN Ring Mode Change SECURE Barge-In secure SET RLOC Set Relocation SSPD TOL System Speed dial toll check STN LOCK Station Lock SYS SPD...
  • Page 260 MMC 702 TOLL DENY TABLE MMC 703 TOLL ALLOWANCE TABLE TOLL RESTRICTION MMC 702 TOLL DENY TABLE MMC 703 TOLL ALLOWANCE TABLE MMC 704 ASSIGN WILD CHARACTER MMC 709 TOLL PASS CODE/SPECIAL CODE TABLE © SAMSUNG Electronics Co., Ltd. 2-218...

  • Page 261: Toll Deny Table

    OfficeServ 500 Programming Guide [702] TOLL DENY TABLE Provides a way to make toll restriction(call barring) very easy and flexible. There are 500 entries allowed in the deny and each entry index can be assigned to a class of service. Each index can have up to 12 digits.
  • Page 262 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS MMC 703 TOLL ALLOWANCE TABLE MMC 704 ASSIGN WILD CHARACTER © SAMSUNG Electronics Co., Ltd. 2-220...

  • Page 263: Toll Allowance Table

    Provides a way to make toll restriction very easy and flexible. There are 250 allowable entries in the allow table for a OfficeServ 500-M system and 500 allowable entries for a OfficeServ 500-L system and each entry index can be assigned to a class of service. Each index can have up to 12 digits.
  • Page 264 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 301 ASSIGN STATION COS MMC 701 ASSIGN COS CONTENTS MMC 702 TOLL DENY TABLE MMC 704 ASSIGN WILD CHARACTER © SAMSUNG Electronics Co., Ltd. 2-222...

  • Page 265: Assign Wild Character

    OfficeServ 500 Programming Guide [704] ASSIGN WILD CHARACTER Provides flexibility to toll restriction(call barring) when a specific numbering plan is so desired. There are only three entry tables but more than one digit can be assigned per table if needed.

  • Page 266: Assign System Speed Dial

    24 digits(digits will scroll under) 505:9–121223456789 and press Right Soft button to return to step 2. 4) Press F key to toggle to MMC 706 step 3 to enter SYS SPEED NAME name. 505: © SAMSUNG Electronics Co., Ltd. 2-224...
  • Page 267 OfficeServ 500 Programming Guide 5) If you want to save the speed dial number and name SYS SPEED DIAL data to the MMC 728 CID translation table. ADD CLI XLT ?NO Press ANS/RLS button and dial 1 for YES. (The speed dial name must be exist) 6) Press Transfer button and enter to exit.

  • Page 268: System Speed Dial By Name

    4) If you want to save the speed dial number and name SYS SPEED NAME data to the MMC 728 CLI translation table. ADD CLI XLT ?NO Press ANS/RLS button and dial 1 for YES. (The speed dial number must be exist) © SAMSUNG Electronics Co., Ltd. 2-226...
  • Page 269 OfficeServ 500 Programming Guide 5) Press Right Soft button to return to step 2 above. Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 606 ASSIGN SPEED BLOCK MMC 705 ASSIGN SYSTEM SPEED DIAL...

  • Page 270: Authorization Code

    Press Volume button to select COS and press Right Soft button to select and return to step 2. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 305 ASSIGN FORCED CODE © SAMSUNG Electronics Co., Ltd. 2-228...

  • Page 271: Account Code

    OfficeServ 500 Programming Guide [708] ACCOUNT CODE Enables the account code entry feature. There are 999 available entries. CONDITIONS NONE DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 708. ACCOUNT CODE Display shows: 001: 2) Dial code index number.(e.g., 005)

  • Page 272: Toll Pass Code/Special Code Table

    Each entry in the table can be up to 14 digits long. OVER USE TRK GRP This entry designates the trunk group that toll override calls will access. CONDITIONS NONE DEFAULT DATA NONE © SAMSUNG Electronics Co., Ltd. 2-230...
  • Page 273 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 709. PBX ACCESS CODE Display shows: 2) Select PBX, SPECIAL CODE, TOLL OVERRIDE TOLL OVERRIDE or OVRD USE TRK GRP. Press Volume button to make selection and press Right Soft button to move cursor.

  • Page 274: Lcr Digit Table

    LCR DIGIT (0005) Valid entry will return you to step 1. LENGTH:10 RT:01 6) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 712 LCR ROUTE TABLE © SAMSUNG Electronics Co., Ltd. 2-232...

  • Page 275: Lcr Time Table

    OfficeServ 500 Programming Guide [711] LCR TIME TABLE This table gives the flexibility to the system, through the LCR ROUTES, to allow calls placed at any given time of day to use the least cost trunk route that is available. When LCR ROUTE ADVANCE is allowed, it is possible for calls to be placed on more expensive trunks on any given time of day.

  • Page 276: Lcr Route Table

    Right Soft button to move cursor. 5) Dial TRUNK GROUP access code.(e.g., 801) LCR ROUTE (05:2) C:4 G:801 M:--- Press Volume button to selected access code and press Right Soft button to move cursor. © SAMSUNG Electronics Co., Ltd. 2-234...
  • Page 277 OfficeServ 500 Programming Guide 6) Dial MODIFY DIGITS index number.(e.g., 050) LCR ROUTE (05:2) C:4 G:801 M:050 Press Volume button to selected index number and press Right Soft button to move cursor. LCR ROUTE (05:2) Press Right Soft button to skip step and move C:4 G:801 M:--- cursor to step 2.

  • Page 278: Lcr Modify Digit Table

    Press Right Soft button to skip step and move cursor to next step. 4) Enter digits to be inserted.(e.g., 10288) LCR MODIFY (005) I:10288_ Press Right Soft button to skip step or to store information and advance to next step. © SAMSUNG Electronics Co., Ltd. 2-236...
  • Page 279 OfficeServ 500 Programming Guide 5) Enter digits to be appended.(e.g., 45678) LCR MODIFY (005) Press Right Soft button to skip step or to store information and return to step 2. 6) Press Transfer button and enter to exit. Press Speaker button to advance next MMC.

  • Page 280: Did Number And Name Translation

    DDI number so that calls from a high priority DDI number will be placed at the front of the group queue. If this option sets NO, the longest call that placed at the group queue has the highest priority. © SAMSUNG Electronics Co., Ltd. 2-238...
  • Page 281 OfficeServ 500 Programming Guide (Continued) Option Description 1: XXX, 2: XXX, Ring plan and destination during each ring plan. The destination can be a 3: XXX, 4: XXX, station, station group, trunk or trunk group. If trunk or trunk group is 5: XXX, 6: XXX selected the trunks must be programmed as E &...
  • Page 282 Right Soft button to advance next step. 8) Enter maximum call count via dial keypad.(00-99) DID DIGIT (005) CW:N MC:99 DC:0 Press Volume button to make selection and press Right Soft button to advance next step. © SAMSUNG Electronics Co., Ltd. 2-240...
  • Page 283 OfficeServ 500 Programming Guide 9) Enter number or delete digit via dial keypad.(0-16) DID DIGIT (005) CW:N MC:99 DC:0 Press Volume button to make selection and press Right Soft button to advance next step. 10) Enter the name via dial keypad and press Right DID DIGIT (005) Soft button to return to step 1.

  • Page 284: Rogrammed Station Message

    01. IN A MEETING 02. OUT ON A CALL 03. OUT TO LUNCH 04. LEAVE A MESSAGE 05. PAGE ME 06. OUT OF TOWN 07. IN TOMORROW 08. RETURN AFTERNOON 09. ON VACATION 10. GONE HOME © SAMSUNG Electronics Co., Ltd. 2-242...
  • Page 285 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 715. PGM.MESSAGE (01) Display shows: IN A MEETING 2) Enter index number.(e.g., 11) PGM.MESSAGE (11) _Blank Message Press Volume button arrow to make selection. Press Right Soft button to move cursor.

  • Page 286: Ucd Agent Id

    Right Soft button to select and return to step 2. Press ANS/RLS button for all. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 607 UCD OPTIONS © SAMSUNG Electronics Co., Ltd. 2-244...

  • Page 287: My Area Code

    OfficeServ 500 Programming Guide [718] MY AREA CODE This MMC defines the home area code and country code. This information is used for caller ID and ISDN calls in defining the area code on incoming calls. This MMC removes the local area code to allow callback without digit modifications in LCR.

  • Page 288: Idle Display

    Right Soft button to save and move to step 2. WELCOME TO ABC 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 120 LARGE LCD OPTION © SAMSUNG Electronics Co., Ltd. 2-246...

  • Page 289: Copy Key Programming

    OfficeServ 500 Programming Guide [720] COPY KEY PROGRAMMING Provides a tool for duplicating key assignment from one phone to another. This can be done on a per-station basis or on all stations, but not on a group of stations. One limitation is that the original and target phones must be of the same type(e.g., same number of buttons).

  • Page 290: Save Station Key Programming

    SAVE step 2. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 107 KEY EXTENDER MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING © SAMSUNG Electronics Co., Ltd. 2-248...

  • Page 291: Station Key Programming

    OfficeServ 500 Programming Guide [722] STATION KEY PROGRAMMING Allows the customizing of programmable buttons on specific electronic phones, AOM, or 64 button module on the system. For phones, buttons 1 and 2 are set as CALL buttons by default. For AOM’s and 64 button DSS box’s all buttons are set as DS keys by default.
  • Page 292 SET MESSAGE W/O RING DIRECTORY STATION GROUP DIVERT EXECUTIVE CALL DIVERT SLOCAT STAFF LOCATOR TO SECRETARY (Related to Hotel/Motel Features) DLOCK DOOR LOCK SAVED NUMBER REDIAL DNDO DO NOT DISTURB UCD SUPERVISOR OVERRIDE DIRECT PICKUP SPEED DIAL © SAMSUNG Electronics Co., Ltd. 2-250...
  • Page 293 OfficeServ 500 Programming Guide (Continued) Feature Description Feature Description DROP CALL DROP SPKR SPEAKER DSS KEY STATE SET EXECUTIVE STATE DTS KEY STORE STORE DISPLAYED NUMBER ESTABLISHED CALL SYSALM SYSTEM ALARMS PICKUP EXTMIC EXTERNAL MIC TRUNK GROUP FAUTO FORCED AUTO ANSWER...
  • Page 294 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 CALL1 © SAMSUNG Electronics Co., Ltd. 2-252...
  • Page 295 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 722. [201] KEY (MAST) Display shows: 01:CALL1 2) Enter selected station number.(e.g., 205) [205] KEY (MAST) 01:CALL1 Press Volume button to select station and press Right Soft button to move cursor.

  • Page 296: System Key Programming

    DIAL 4 GCONF HDSET DIAL 5 LANREQ LANREQ LANREQ DIAL 6 MMPA OHVA DIAL 7 PAGE PAGE SETDND DIAL 8 VDIAL DIAL 9 WAKEUP XCHIN WAKEUP WAKEUP See Programmable button Assignments on MMC 722. © SAMSUNG Electronics Co., Ltd. 2-254...
  • Page 297 OfficeServ 500 Programming Guide CONDITIONS NONE DEFAULT DATA SEE DEFAULT DATA ON MMC 722 ACTION DISPLAY 1) Press Transfer button and enter 723. TYPE:24 BTN SETS Display shows: 01:CALL1 2) Enter type of set via dial keypad.(e.g.,1) TYPE:12 BTN SETS...

  • Page 298: Dial Numbering Plan

    This is where directory numbers for DECT terminals. Default: 8801-8899 NTWK LCR DIAL NO This is where additional LCR access codes are entered in the case when two or more OfficeServ 500 system are networked together. Default: NONE © SAMSUNG Electronics Co., Ltd. 2-256...
  • Page 299 This is where IP-based station directory numbers are changed or assigned. Default: 3201-3299(DESKTOP PHONE), 3301-3399(MOBILE PHONE) VOIP NET DIAL NO This is where Samsung proprietary switch-to-switch VoIP networking trunk signaling port directory numbers are changed or assigned. Default: 8301-8380 H323 TRK DIAL NO This is where VoIP H.323 trunk signaling port directory...
  • Page 300 DIVERT NONE EXECUTIVE CALL DIVERT TO SECRETARY DLOCK DOOR UNLOCK DO NOT DISTURB DNDO NONE DO NOT DISTURB OVERRIDE FAUTO FORCED AUTO ANSWER FLASH FLASH CALL FORWARD GCONF NONE GROUP CONFERENCE GRPK GROUP PICKUP © SAMSUNG Electronics Co., Ltd. 2-258...
  • Page 301 OfficeServ 500 Programming Guide (Continued) Feature Default Description HDSET NONE HEADSET MODE HLDPK HOLD PICKUP HOLD HOLD HOTEL NONE HOTEL(Related to Hotel/Motel Features) IN/OUT GROUP INFDSP NONE INFORMATION DISPLAY(Requires News/Call Plus) NONE LEAST COST ROUTING LISTN NONE GROUP LISTENING LAST NUMBER REDIAL...
  • Page 302 VMSVAC NONE VMS VACANT(Requires SVM -800) VREC VOICE RECORD(Requires VDIAL card) WAKEUP WAKE UP(Related to Hotel/Motel Features) WCOS WORKING CLASS OF SERVICE CONDITIONS NONE DEFAULT DATA SEE DESCRIPTION FEATURE CODES ARE DEPEND ON COUNTRY © SAMSUNG Electronics Co., Ltd. 2-260...
  • Page 303 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 724. STN DIAL NUM:C1 Display shows: S2-P01:201 2) Dial option number to make selection.(e.g., 06) FEAT DIAL NUMBER ABAND :64 _ Press Volume button to make selection and press Right Soft button to advance cursor.

  • Page 304: Smdr Options

    If this option is set to a numeric value, the selected last MASK digits of the number dialed field will be masked as asterisks(*) on the SMDR print out. Maximum masked digits is 18. First 4 digits will not mask. © SAMSUNG Electronics Co., Ltd. 2-262...
  • Page 305 OfficeServ 500 Programming Guide (Continued) Option Default Description INCOMING If this option is set to YES, the duration of calls ringing ANSWER before answered will print on SMDR. INTERCOM CALL This option determines whether intercom calls will print on SMDR.
  • Page 306 Soft button to save the data and return to step 2. 50 LINE/PAGE 4) Press Transfer button and enter to exit. Press Speaker button to advance to next MMC. RELATED ITEMS MMC 300 CUSTOMER ON/OFF PER STATION © SAMSUNG Electronics Co., Ltd. 2-264...

  • Page 307: Vm/Aa Options

    OfficeServ 500 Programming Guide [726] VM/AA OPTIONS This MMC is used to define all the in band DTMF codes sent to voice mail ports. These in band codes can be 0-9, A, B or C, and performed two functions. CALL AND TYPE INFORMATION This is a DTMF signaling string sent to a voice mail port when the voice mail port answers a call.
  • Page 308 A call has OVERFLOWED to the VM/AA port from a station group. DID CALL A DID call has called the VM/AA port. MESSAGE A message button or message reply CALL feature code has been used to call the VM/AA port. © SAMSUNG Electronics Co., Ltd. 2-266...
  • Page 309 OfficeServ 500 Programming Guide (Continued) Field Description Default PROGRESS These are the DTMF codes that is sent to the VMAA port in place TONE ID of regular progress tones. For example, when a VMAA port goes off hook to originate or transfer a call, instead of hearing normal dial tone, it will hear DTMF ‘BA’.
  • Page 310 VM/AA group or port answers: [#] + [225] + [x] + [702] A station(202) transfers a Trunk Line call(702) to a group(501) that overflows to a VM/AA group or port: [#] + [501] + [X] + [702] © SAMSUNG Electronics Co., Ltd. 2-268...
  • Page 311 OfficeServ 500 Programming Guide In the above example, if overflow information is turned off: ] + [ ] + [ ] + [ ](Nothing is sent) A station(205) calls a VM/AA port or group: [Q] + [205] + [ ] + [...
  • Page 312 Press Volume button for selection and press Right Soft button to return to step 2. 4) Press Transfer button and enter to exit. Press Speaker button to advance to next MMC. RELATED ITEMS MMC 207 ASSIGN VM/AA PORT © SAMSUNG Electronics Co., Ltd. 2-270...

  • Page 313: Cid Translation Table

    OfficeServ 500 Programming Guide [728] CID TRANSLATION TABLE Allows the system administrator or technician to associate a CID number received from the central office with a name programmed in this translation table. If there is no match between a received number and a name in this table, ‘no CID name’ will be displayed.

  • Page 314: Aa Record Gain

    4) Press Volume button to select play gain and [3959]AA GAIN press Right Soft button. REC:+1.9 PL:+0.0 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-272...

  • Page 315: Aa Ram Clear

    OfficeServ 500 Programming Guide [731] AA RAM CLEAR Used for making clear AA RAM on a per-AA card basis. Through this MMC, the system only accepts the first port as a port field and LCD shows its selection. CONDITIONS This will erase the whole message that has been programmed previously on the selected card.

  • Page 316: Aa Translation Table

    C = (Special Key C) Change greeting or Ring Plan. S = (Special Key E) System Speed Dial Number. Used to assign a System Speed Dial number as a destination. © SAMSUNG Electronics Co., Ltd. 2-274...
  • Page 317 OfficeServ 500 Programming Guide DESTINATION: Consider the following entry examples. Digits Dest Comments Caller will be transferred to 0. If a caller dials any three digit extension number beginning with 2, the call will be transferred to the extension number dialed.
  • Page 318 3. Ring plan 3 is directed to the AA card and the caller is now answered by the alternate greeting. CONDITIONS NONE DEFAULT DATA TABLE 01 Entry Digits Destination 2*** 3*** 5*** 8*** ALL OTHER TABLES ARE EMPTY © SAMSUNG Electronics Co., Ltd. 2-276...
  • Page 319 OfficeServ 500 Programming Guide PROGRAM BUTTONS Used to enter P on destination field Used to enter B on digit or destination field Used to enter C on destination field Used to enter D on destination field ACTION DISPLAY 1) Press Transfer button and enter 732.

  • Page 320: Aa Plan Table

    This message has a default selection of 49 but it can be replaced with a customized message(01-48) or with any other ROM message(49-64). For instructions on how to create these recordings see Special Applications, Auto Attendant/Uniform Call Distribution. © SAMSUNG Electronics Co., Ltd. 2-278...
  • Page 321 OfficeServ 500 Programming Guide (Continued) Message Description INVALID MESSAGE Determines what message will play if the caller dials invalid digits repeatedly until the retry counter expires. Invalid digits are digits not contained in the translation table for this plan. The invalid message will repeat for the value contained in the retry counter.
  • Page 322 CONDITIONS NONE DEFAULT DATA RETRY COUNT: 3 BUSY DESTINATION: 500 NO ANSWER DESTINATION: 500 NO ACTION DESTINATION: 500 INVALID DESTINATION: 500 PROGRAM BUTTONS Used to enter P on destination field © SAMSUNG Electronics Co., Ltd. 2-280...
  • Page 323 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 733. AA PLAN PROG(01) Display shows: PLAN MSG1 :49 2) Enter AA plan number via dial keypad. AA PLAN PROG(05) PLAN MSG1 :49 Press Volume button to select a plan number and press Right Soft button to move cursor.

  • Page 324: Aa Use Table

    Right Soft button to move cursor. 3) Enter AA plan number. [510]AA PLAN Press Volume button to select a AA plan number PLAN NO:04 and press Right Soft button to save and return step 2. © SAMSUNG Electronics Co., Ltd. 2-282...
  • Page 325 OfficeServ 500 Programming Guide 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 601 ASSIGN STATION GROUP MMC 733 AUTO ATTENDANT PLAN PROGRAMMING © SAMSUNG Electronics Co., Ltd. 2-283...

  • Page 326: Auto Attendant Message Match

    Right Soft button to return step 2. 26+14+45+12+02 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 607 UCD OPTIONS MMC 733 AUTO ATTENDANT PLAN PROGRAMMING MMC 739 ASSIGN AA MOH © SAMSUNG Electronics Co., Ltd. 2-284...

  • Page 327: Assign Aa Moh

    OfficeServ 500 Programming Guide [739] ASSIGN AA MOH Used to define what message 01-48 plays as a Music on Hold(MOH) source if selected in MMC 309 or 408. This message will repeat continuously. Only the last AA port on an AA card can be used as a MOH source.

  • Page 328: Dect System Code

    AUTH CODE:FFFF Press Volume button to make a selection and press Right Soft button to move cursor. 3) If option is AUTH code, enter AUTH CODE DECT SYSTEM CODE via dial keypad.(e.g., 1234) AUTH CODE:1234 © SAMSUNG Electronics Co., Ltd. 2-286...
  • Page 329 OfficeServ 500 Programming Guide If option is system ID, enter system ID via DECT SYSTEM COD dial keypad.(e.g., 567) SYSTEM ID:567 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 741...

  • Page 330: Dect Clear Registration

    Press Volume button to make selection and press Right Soft button. 4) Enter 1 for YES or 0 for NO. [8801]DECT CLEAR DECT CLEAR :NO Press Volume button to make selection and press Right Soft button. © SAMSUNG Electronics Co., Ltd. 2-288...
  • Page 331 OfficeServ 500 Programming Guide 5) Enter 1 for YES or 0 for NO. [8801]DECT CLEAR CLR RECORDED?NO Press Volume button to make selection and press Right Soft button. 6) Press Transfer button and enter to exit. Press Speaker button to advance next MMC.

  • Page 332: Dbs Restart

    5) Enter 1 for YES or 0 for NO. BSI SLOT:1 DBS:3 ARE YOU SURE?NO Press Volume button to make selection and press Right Soft button. 6) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. © SAMSUNG Electronics Co., Ltd. 2-290...
  • Page 333 OfficeServ 500 Programming Guide RELATED ITEMS MMC 740 DECT SYSTEM CODE MMC 741 DECT CLEAR REGISTRATION MMC 744 BSI STATUS MMC 745 DBS STATUS MMC 746 DECT REGISTRATION ON/OFF MMC 747 BSI RF CARRIER © SAMSUNG Electronics Co., Ltd. 2-291...

  • Page 334: Bsi Status

    Press Speaker button to advance next MMC. RELATED ITEMS MMC 740 DECT SYSTEM CODE MMC 741 DECT CLEAR REGISTRATION MMC 743 DBS RESTART MMC 745 DBS STATUS MMC 746 DECT REGISTRATION ON/OFF MMC 747 BSI RF CARRIER © SAMSUNG Electronics Co., Ltd. 2-292...

  • Page 335: Dbs Status

    OfficeServ 500 Programming Guide [745] DBS STATUS This MMC shows the status of the DECT base stations(DBS). CONDITIONS NONE DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 745. DBS 12345678 S:1 Display shows:. STS:00000000 2) Select the BSI card via dial button pad.

  • Page 336: Dect Registration On/Off

    Press Speaker button to advance next MMC. RELATED ITEMS MMC 740 DECT SYSTEM CODE MMC 741 DECT CLEAR REGISTRATION MMC 743 DBS RESTART MMC 744 BSI STATUS MMC 745 DBS STATUS MMC 747 BSI RF CARRIER © SAMSUNG Electronics Co., Ltd. 2-294...

  • Page 337: Bsi Rf Carrier

    OfficeServ 500 Programming Guide [747] BSI RF CARRIER A base station uses one of 10 channels(FDMA technology). This MMC is used to allow or deny the use of each channel(carrier). By default, all carriers can be used by a base station.

  • Page 338: Costing Dial Plan

    Wild cards are checked after exact digits. If 1813 and 18∗∗ are entered, the system will check 1813 first. If no match is found, it will check 18∗∗. © SAMSUNG Electronics Co., Ltd. 2-296...
  • Page 339 OfficeServ 500 Programming Guide CONDITIONS NONE DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 748. COST DP (001) Display shows. DIGIT: 2) Dial CALL COST entry.(e.g., 005) COST DP (005) DIGIT: Press Volume button to select entry and press Right Soft button to move cursor.

  • Page 340: Rate Calculation Table

    Press Volume button to select COST RATE and press Right Soft button to move cursor. 3) Dial option number.(0-4, e.g., 1) COST RATE (3) 1ST COST:000 Press Volume button to select option and press Right Soft button to move cursor. © SAMSUNG Electronics Co., Ltd. 2-298...
  • Page 341 OfficeServ 500 Programming Guide 4) Enter data via dial keypad.(e.g., 125: $1.25) COST RATE (3) 1ST COST:125 Press Volume button to select data and press Right Soft button to save and move step 3. 5) Press Transfer button and enter to exit.

  • Page 342: Vm Card Restart

    CHAPTER 2. Ошибка! Стиль не определен. [750] VM CARD RESTART This MMC is only used for the Samsung Plug In Voice Mail Card. There are three options available in this MMC: Option Description DOWNLOAD When the Built-In Voice Mail card starts, part of the power up procedure will download data from the system to determine time, date, what mailboxes to create, and system numbering plan.
  • Page 343 OfficeServ 500 Programming Guide DEFAULT DATA ALL OPTIONS ARE NO ACTION DISPLAY 1) Press Transfer button and enter 750. VM CARD RESTART Display shows:. DOWNLOAD ? NO 2) Dial 0,1 or 2 to set option and advance. VM CARD RESTART...

  • Page 344: Assign Mailbox

    CHAPTER 2. Ошибка! Стиль не определен. [751] ASSIGN MAILBOX This MMC is only used for the Samsung Plug in Voice Mail Card. It assigns each station or group as having a mailbox(yes or no). When stations or groups are flagged as YES, during Voice Mail card power up mailboxes will be created for each directory number with a ‘YES’...

  • Page 345: Auto Record

    OfficeServ 500 Programming Guide [752] AUTO RECORD This MMC is only used for the Samsung Plug in Voice Mail Card. Some specific station in the phone system can be assigned to automatically record conversations. When this option is set, all incoming, all outgoing, or all calls(incoming or outgoing) can be recorded.
  • Page 346 PORT:209 CALL:B Press Volume button to make selection and press Right Soft button to move cursor. 6) Press Transfer button and enter button to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-304...

  • Page 347: Warning Destination

    OfficeServ 500 Programming Guide [753] WARNING DESTINATION This MMC is only used for the Samsung Plug in Voice Mail Card. This MMC provides an emergency destination for calls destined for the Voice Mail card, if the Voice Mail card is removed or is offline.

  • Page 348: Vm Halt

    CHAPTER 2. Ошибка! Стиль не определен. [754] VM HALT This MMC is only used for the Samsung Plug in Voice Mail Card. This MMC is used to halt the Voice Mail card(take it offline). It ensures that there is no traffic on the Voice Mail card when it is removed from the system.

  • Page 349: Vm Alarm

    OfficeServ 500 Programming Guide [755] VM ALARM This MMC is only used for the Samsung Plug in Voice Mail Card. This MMC will generate an alarm message in the mailbox defined in MMC 751 whenever the Voice Mail disk drive reaches a threshold.

  • Page 350: Assign Vm Moh

    CHAPTER 2. Ошибка! Стиль не определен. [756] ASSIGN VM MOH This MMC is only used for the Samsung Plug in Voice Mail Card. This MMC is used to assign each port a Music on Hold source for the system from a sound file located on the Built-In Voice Mail Card hard disk drive.
  • Page 351 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 756. SET VMMOH Display shows: 209 : NOT USE 2) Dial VM number. SET VMMOH 215 : NOT USE Press Volume button to make a selection and press Right Soft button to move cursor.

  • Page 352: Vm In/Out

    CHAPTER 2. Ошибка! Стиль не определен. [757] VM IN/OUT This MMC is only used for the Samsung Plug in Voice Mail Card. This MMC is used to assign each Voice Mail Port as used for incoming, outgoing or both way calls. Note that this MMC must support outgoing calls if off premises notification (beeper, outbound follow me of outbound notification) is used.

  • Page 353: Vm Day/Night

    OfficeServ 500 Programming Guide [758] VM DAY/NIGHT This MMC is only used for the Samsung Built-In Voice Mail Card. Built-In Voice Mail Card can operate in either a DAY or NIGHT operating mode. This mode will determine what main menu greetings and options are played to the callers.

  • Page 354: Cli Ringing

    Calls from the programmed CID number will ring SLT’s with the DOOR ring cadence. Calls from the programmed CID number will ring SLT’s with the ALARM ring cadence. Calls from the programmed CID number will ring SLT’s with the CALLBACK ring cadence. © SAMSUNG Electronics Co., Ltd. 2-312...
  • Page 355 OfficeServ 500 Programming Guide CONDITIONS NONE DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 759. CLI RINGING(001) Display shows first entry. CLI: 2) Dial entry number.(e.g., 005) CLI RINGING(005) CLI:_ Use Volume button to scroll through entries and press Right Soft button to select entry.
  • Page 356 Press Volume button to select ring cadence and press Right Soft button to move cursor. 9) press TRANSFER to exit. Press Speaker button to exit and advance to next MMC. RELATED ITEMS MMC 312 ALLOW CID © SAMSUNG Electronics Co., Ltd. 2-314...

  • Page 357: Item Cost Table

    OfficeServ 500 Programming Guide [760] ITEM COST TABLE This MMC provides a means to assign a code to a billable item along with a 10 character name for the item. There are a maximum of 100 entries(00 to 99) in the table with item 00 reserved as the code for room deposits, 01 reserved as the code for phone deposits and items 89 to 99 are reserved for other PMS stream items.
  • Page 358 Right Soft button to return to step 2. TAXES:11000000 6) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 222 EXTENSION TYPE MMC 761 TAX RATE SETUP © SAMSUNG Electronics Co., Ltd. 2-316...

  • Page 359: Tax Rate Setup

    OfficeServ 500 Programming Guide [761] TAX RATE SETUP This MMC allows the technician to set up the 8 tax rates used in MMC 760. Each tax rate may be defined as a fixed value or as a percentage of the item cost. In addition a 10 character name may be used to define the reason for the tax.
  • Page 360 TAX RATE Right Soft button to return to step 2. NAME:MIA BED 6) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 760 ITEM COST TABLE © SAMSUNG Electronics Co., Ltd. 2-318...

  • Page 361: Room Cost Rate

    OfficeServ 500 Programming Guide [762] ROOM COST RATE This MMC allows the technician to set up the cost rates according to week. Each room cost Rate can be assigned with the percentage of the room cost from Sunday to Saturday.

  • Page 362: Enable Technician Program

    6) To log out and return to MMC 800, press Volume button to select DISABLE. Press Speaker button then Transfer to return to normal display. Programming option will time out. RELATED ITEMS MMC 801 CHANGE TECHNICIAN PASSCODE © SAMSUNG Electronics Co., Ltd. 2-320...

  • Page 363: Change Technician Passcode

    OfficeServ 500 Programming Guide [801] CHANGE TECHNICIAN PASSCODE Used to change the passcode which allows access to MMC 800 Enable Technician Program from its current value. CONDITIONS The passcode is four characters long. Each character can be digits 0-9. The current or old passcode is required for this MMC.

  • Page 364: Customer Access Mmc Number

    Press Volume button to make selection and press Left Soft button to return to step 3 to make additional entries. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-322...

  • Page 365: Assign Tenant Group

    OfficeServ 500 Programming Guide [803] ASSIGN TENANT GROUP Allows the assignment of tenant groups on a per-cabinet, slot and port basis. The simple rule is Cabinet-Slot-Port = Tenant. The simplicity of this program allows for flexible assignments. The only information needed is the correct correlation of entries.

  • Page 366: System I/O Parameter

    (MMC 860 enabled only) UV/CTI Connects CTI with UCD view (MMC 860 enabled only) REMO M/A Connects Remote M & A BAUD 0: 4800 bps [Baud Rate(Speed)] 1: 9600 bps 2: 19200 bps 3: 38400 bps © SAMSUNG Electronics Co., Ltd. 2-324...
  • Page 367 OfficeServ 500 Programming Guide (Continued) Option Description CHAR LENG 7: 7 bits (Character Length) 8: 8 bits PARITY 0: NONE (Parity Bit) 1: ODD 2: EVEN RETRY COUNT 01-99 (4 Retry count) STOP BIT 1: 1 BIT 2: 2 BIT...
  • Page 368 Press Volume button to make selection and press Right Soft button to return to step 2. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 725 SMDR OPTIONS MMC 860 UCD VIEW © SAMSUNG Electronics Co., Ltd. 2-326...

  • Page 369: System Version Display

    OfficeServ 500 Programming Guide [805] SYSTEM VERSION DISPLAY This MMC is only used for system version display. This is a READ ONLY MMC. CONDITIONS NONE DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 805. MCP VERSION Display shows: ‘03.07.01 L2.03...

  • Page 370: Card Pre-Install

    3) To select which slot to address press. C:1–S:6 P:2[16] Volume button to make selection. 16 DLI 16 DLI Use the dial pad to make a selection(e.g., Slot 6) and press Right Soft button. © SAMSUNG Electronics Co., Ltd. 2-328...
  • Page 371 OfficeServ 500 Programming Guide 4) Press Volume button to make selection or use C:1–S:6 P:2[16] the DIAL to select.(1: yes 0: no) RESET CARD ? NO 5) Press Volume button to make selection or use C:1–S:6 P:2[16] the DIAL to select.(1: yes 0: no) ARE YOU SURE?NO and press Right Soft button to return to step 1.

  • Page 372: Phone Volume Control

    TX/RX COMP MIN RX VOL(28D, 12L, 21D, ITP) When changing the MMC [807] ‘MMC [807] PHONE VOLUME CONTROL’ should not be changed from the default levels without the assistance of the local SAMSUNG distributor. CONDITIONS NONE © SAMSUNG Electronics Co., Ltd.
  • Page 373 OfficeServ 500 Programming Guide DEFAULT DATA DEPEND ON PHONE TYPE Type Default Type Default KEY TONE VOL LINE VOLUME SIDETONE VOL SPEAKERER VOLUME HANDSET TX NOR.LP ATTEN MIC TX LEVEL MIC LP ATTEN NOISE GUARD ACOU DECOUPL NOISE THRES ELEC DECOUPL...

  • Page 374: Level And Gain

    6 SVMi SVMi port 7 WLAN WIP port When changing the MMC [809] ‘MMC [809] LEVEL AND GAIN’ should not be changed from the default levels without the assistance of the local SAMSUNG distributor. CONDITIONS NONE © SAMSUNG Electronics Co., Ltd.
  • Page 375 OfficeServ 500 Programming Guide DEFAULT DATA ATRK DTRK DECT VOIP SVMi WLAN -6.0 -6.0 +0.0 -6.0 +0.0 -6.0 -6.0 +0.0 ATRK -6.0 -6.0 -6.0 -6.0 +0.0 DTRK +1.9 +1.9 -6.0 -6.0 DECT +1.9 -6.0 -6.0 VOIP -6.0 -6.0 SVMi -6.0 -6.0...
  • Page 376 Enter desired TSW gain control data via dial pad. TSW GAIN CONTROL SLT ATRK:+1.9 Press Volume button to scroll data and press Right Soft button. Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-334...

  • Page 377: Halt Processing

    OfficeServ 500 Programming Guide [810] HALT PROCESSING Used only in the event that all data processing needs to be stopped either in a single cabinet slot or in the entire system. CONDITIONS NONE DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 810.

  • Page 378: Reset System

    ARE YOU SURE?YES Right Soft button. 5) If clear memory, system will return with default time and date and default extension number. If system just restarted, it will return to normal programmed status. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-336...

  • Page 379: Set Country Code

    When changing the MMC [812] ‘MMC [812] SET COUNTRY CODE’ should not be used from the default levels without the assistance of the local SAMSUNG distributor. CONDITIONS Allows the system installer to select system software country. If you change the country selection, the system will be restart and all customer data returns to defaulted status according to the selected country.

  • Page 380: Hotel Operation

    Press Speaker button to advance next MMC. RELATED ITEMS Hotel Related MMC MMC 222 EXTENSION TYPE MMC 223 FAX PAIR MMC 513 HOTEL TIMER MMC 760 ITEM COST TABLE MMC 761 TAX RATE SETUP MMC 762 ROOM COST RATE © SAMSUNG Electronics Co., Ltd. 2-338...

  • Page 381: System Mmc Language

    OfficeServ 500 Programming Guide [814] SYSTEM MMC LANGUAGE Allows system programmer to assign a LCD display based on system programming language. 0. ENGLISH 1) GERMAN 2. PORTUGAL CONDITIONS NONE DEFAULT DATA ENGLISH ACTION DISPLAY 1) Press Transfer button and enter 814.

  • Page 382: Customer Database Copy

    A Smart Media Card of 16 MB or 32 MB must be installed in order to copy the on board database(SRAM) on to the Smart Media card(SMDB). CONDITIONS NONE DEFAULT DATA DAILY SAVE 00:00(no daily save) © SAMSUNG Electronics Co., Ltd. 2-340...
  • Page 383 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 815. CUST DBASE:SMDB Display shows: S:12/01/01 00:00 If the Smart Media is used already, the display shows. CUST DBASE:SMDB SMART IS BUSY 2) Press Right Soft button to move cursor.

  • Page 384: Conference Gain

    This is the gain or loss adjustment in the time division switch. When changing the MMC [816] ‘MMC [816] CONFERENCE GAIN’ is not to correct low volume. To be used with the support of local SAMSUNG Electronics Co. distributor. CONDITIONS NONE...
  • Page 385 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 816. CONFERENCE GAIN Display shows: USE DEFAULT :YES 2) Press Volume button to make selection and CONFERENCE GAIN press Right Soft button to make change and USE DEFAULT :NO to move cursor.

  • Page 386: Program Download

    DOWNLOAD NOW?NO If you select MCP program download, the system will restart. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 819 SMART MEDIA FILE CONTROL © SAMSUNG Electronics Co., Ltd. 2-344...

  • Page 387: Smart Media File Control

    OfficeServ 500 Programming Guide [819] SMART MEDIA FILE CONTROL This MMC uses display file sizes and clear file on Smart Media card. Files included in Smart Media are described below: File Name Description STARTUP.INI If a user designates an MCP or SCP program at MMC 818, related data are saved in this file.
  • Page 388 Press Volume button to make selection and press Right Soft button to delete file and move cursor step 2. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 818 PROGRAM DOWNLOAD © SAMSUNG Electronics Co., Ltd. 2-346...

  • Page 389: Assign System Link Id

    OfficeServ 500 Programming Guide [820] ASSIGN SYSTEM LINK ID This MMC is used to assign the system link ID for PRI and VoIP networking. Up to 50 link Ids can be entered including SELF ID. In addition each Link ID is also associated with the IP address of the MCP2 card for that system and IP address type.

  • Page 390: Assign Network Trunk

    Press Volume button to make selection and press Right Soft button to save and move cursor. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS NONE © SAMSUNG Electronics Co., Ltd. 2-348...

  • Page 391: Set Virtual Extension Type

    OfficeServ 500 Programming Guide [822] SET VIRTUAL EXTENSION TYPE Assigns the virtual extension port type. The virtual extension port types are followed: Type Description Emulates SLI port 24 BTN SET 24 buttons phone 12 BTN SET 12 buttons phone 7 BTN SET...
  • Page 392 Press Volume button to make selection and press Right Soft button to save and move cursor. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 724 DIAL NUMBERING PLAN © SAMSUNG Electronics Co., Ltd. 2-350...

  • Page 393: Assign Network Cos

    OfficeServ 500 Programming Guide [823] ASSIGN NETWORK COS Assigns the class of service for networking. Option Default Description CALL OFFER Call Offer CC PATH RSV CC Path Reservation CC SIG CONN CC Retention of Signal Connection CC SVC RETN CC Service Retention...
  • Page 394 Press Volume button to select YES or NO and Press Right Soft button to store data. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 301 ASSIGN STATION COS © SAMSUNG Electronics Co., Ltd. 2-352...

  • Page 395: Network Dial Translation

    OfficeServ 500 Programming Guide [824] NETWORK DIAL TRANSLATION Assigns the digit translation table used for networking. Generally under networking condition, you must dial the node ID and extension number to call the another node extension. It’s not convenient. In this MMC, the system provides the easy digit translation of NETWORK LCR DIAL number.
  • Page 396 Right Soft button to move cursor. 8) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 710 LCR DIGIT TABLE MMC 724 DIAL NUMBERING PLAN MMC 820 ASSIGN SYSTEM LINK ID © SAMSUNG Electronics Co., Ltd. 2-354...

  • Page 397: Assign Networking Option

    OfficeServ 500 Programming Guide [825] ASSIGN NETWORKING OPTION Assigns the options used for networking. Option Description ADD NUMBER TO NAME Assign to includes the extension number in the name field of Q-SIG standard message. USE REMOTE VM Assign to use SVMi on remote system.
  • Page 398 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 710 LCR DIGIT TABLE MMC 724 DIAL NUMBERING PLAN MMC 820 ASSIGN SYSTEM LINK ID MMC 824 NETWORK DIAL TRANSLATION © SAMSUNG Electronics Co., Ltd. 2-356...

  • Page 399: Assign System Reference Clock

    OfficeServ 500 Programming Guide [826] ASSIGN SYSTEM REFERENCE CLOCK The system clock may be synchronized with a external clock source from TEPRI card, PRI card or BRI card or use the internal clock source. CONDITIONS In this MMC, you can select to use internal clock source and assign the system clock source priority when the external clock source is used.

  • Page 400: Lan Printer Parameter

    Font type(0.COURIER, 1.TIMES NEW ROMAN) DUPLEX ENAB FALSE Sets duplex(0. FALSE, 1. TRUE) ORIENTATION PORTRAIT Orientation(0. PORTRAIT, 1. LANDSCAPE) PRINT TRAY DEFAULT Printer tray(0.Default, 1.Tray1, 2.Tray2, 3.Manual) RESOLUTION Resolution(0.300, 1.600) LINE/PAGE Line per page CONDITIONS NONE © SAMSUNG Electronics Co., Ltd. 2-358...
  • Page 401 OfficeServ 500 Programming Guide DEFAULT DATA SEE DESCRIPTION ACTION DISPLAY 1) Press Transfer button and enter 829. [01] DATA TYPE Display shows: SMDR 2) Enter type of data to be printed. [02] DATA TYPE UCD REPORT Press Volume button to select the type and press the Right Soft button to move the cursor.

  • Page 402: Ethernet Parameters

    This MMC provides a mean to configure the Internet Protocol(IP) addressing of the OfficeServ 500 system MCP2 card. This MMC must be utilized if there are ITP series phones and/or MGI cards used on the system. System only allow to connected by other system(CTI Server, News Server), when CTI SERVER ADDR, NEWS ADDRESS is not set such as 0.0.0.0 or 255.255.255.255.
  • Page 403 OfficeServ 500 Programming Guide (Continued) Parameter Description CTI SERVER ADDR When system wants connect to CTI Server , system will be sent to this IP address for connection message. Reserved for future use. NEWS ADDRESS When system wants connect to NEWS Server, system will be sent to this IP address for connection message.
  • Page 404 Press Speaker button to advance next MMC. RELATED ITEMS MMC 615 MGI GROUP MMC 831 MGI PARAMETERS MMC 833 VOIP ADDRESS TABLE MMC 838 PRIVATE IP ADDRESSES MMC 840 IP SET INFO MMC 841 SYSTEM IP OPTIONS © SAMSUNG Electronics Co., Ltd. 2-362...

  • Page 405: Mgi Parameters

    OfficeServ 500 Programming Guide [831] MGI PARAMETERS This MMC provides a mean to configure the Internet Protocol(IP) addressing of the MGI card(s). This MMC must be utilized MGI card(s) used on the system. Parameter Description IP ADDRESS Specifies the IP address for the MGI card.
  • Page 406 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 615 MGI GROUP MMC 830 ETHERNET PARAMETERS MMC 838 PRIVATE IP ADDRESSES MMC 840 IP SET INFORMATION MMC 841 SYSTEM IP OPTIONS © SAMSUNG Electronics Co., Ltd. 2-364...

  • Page 407: Voip Access Code

    OfficeServ 500 Programming Guide [832] VOIP ACCESS CODE Provides a means to apply the Internet Protocol(IP) address to the VoIP gateway. This MMC also assigns the number of channels that can be used for IP faxes. TABLE(00~62): Outbound or Inbound table use for specific access codes. Usually when the MCP2 card is used as a VoIP gateway the Outbound table is used.
  • Page 408 6) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 833 VOIP ADDRESS TABLE MMC 834 H.323 OPTIONS MMC 836 H.323 GATEKEEPER OPTIONS MMC 837 SIP OPTIONS © SAMSUNG Electronics Co., Ltd. 2-366...

  • Page 409: Voip Ip Table

    OfficeServ 500 Programming Guide [833] VoIP IP TABLE This MMC provides the IP addresses in tables pointed to by the VoIP code entry(MMC832). There are 63 tables with up to 16 entries each. The destination IP address is required to route dialed digits based on the access code and digits dialed.
  • Page 410 CHAPTER 2. Ошибка! Стиль не определен. RELATED ITEMS MMC 830 ETHERNET PARAMETER MMC 832 VOIP OUTBOUND DIGITS MMC 834 H.323 OPTIONS MMC 837 SIP OPTIONS MMC 838 PRIVATE IP ADDRESSES © SAMSUNG Electronics Co., Ltd. 2-368...

  • Page 411: Options

    OfficeServ 500 Programming Guide [834] H.323 OPTIONS This MMC provides various VoIP support options. The options set in this MMC are set system-wide. Parameter Description Default GATEWAY CALL ID This a up to 12 digits numeric entry that identifies 1234 this system.
  • Page 412 CALLING PARTY NUMBER MMC 405 CO LINE TEL NUMBER MMC 306 TRUNK RING ASSIGNMENT MMC 714 DID NUMBER AND NAME TRANSLATION MMC 724 DIAL NUMBERING PLAN MMC 832 VOIP OUTBOUND DIGITS MMC 837 SIP OPTIONS © SAMSUNG Electronics Co., Ltd. 2-370...

  • Page 413: Mgi Dsp Options

    OfficeServ 500 Programming Guide [835] MGI DSP OPTIONS This MMC provides various MGI DSP options. The options set in this MMC are MGI-type specific. MGI card types are followed: Parameter Description MGI3 Supports maximum 16 channels G.711, G.723.1, G.729, G.729A or T.38.
  • Page 414 DTMF TYPE There are two types of DTMF transmission: INBAND, OUTBAND which is industry standard(H.245) type DTMF transport, and OUTBAND which is a Samsung proprietary method. TOS FIELD An eight-bit binary value that will be utilized by external all bits 0...
  • Page 415 OfficeServ 500 Programming Guide MGI2 and MGI1 parameters are followed: Parameter Description Default CODEC Selects which audio CODEC compression will be used G.729A(MGI2)- FRAME and the transmission interval time of VoIP packets 40 ms generated by the MGI card. MGI2 supports G.729A(8 K) and G.711(64 K).
  • Page 416 Press Volume button to make selection and press Right Soft button to save and return step 3. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 831 MGI PARAMETERS © SAMSUNG Electronics Co., Ltd. 2-374...

  • Page 417: Gk Options

    OfficeServ 500 Programming Guide [836] H.323 GK OPTIONS Provides a means to set the H.323 gatekeeper parameters for an optional external industry- standard H.323 network gatekeeper, using Registration, Admissions, and Status signaling (RAS). The settings are system wide. When changing IP When changing any IP address/value, listed below, three digits must be input for each(octet) field.
  • Page 418 Press Volume button to make selection and press Right Soft button to save and return step 3. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 834 H.323 OPTIONS © SAMSUNG Electronics Co., Ltd. 2-376...

  • Page 419: Sip Options

    OfficeServ 500 Programming Guide [837] SIP OPTIONS This MMC permits the adjustments of optional Session Initiation Protocol(SIP) trunk parameters. The MCP2 supports SIP and H.323 on a per call-per-port basis. The settings are system-wide. When changing IP When changing any IP address/value, listed below, three digits must be input for each(octet) field.
  • Page 420 When this option is set to ON, the CLIP number is sent to DISABLE NUMBER the network even though the CLIP restriction flag is set. Display the status of registration to the SIP Server. REGISTERED © SAMSUNG Electronics Co., Ltd. 2-378...
  • Page 421 OfficeServ 500 Programming Guide CONDITIONS NONE DEFAULT DATA SEE DESCRIPTION ACTION DISPLAY 1) Press Transfer button and enter 834. GATEWAY CALL ID Display shows the first option. 1234 2) Enter SIP option number(00-20) via dial keypad. CALLER ID TYPE Press Volume button to make selection and press Right Soft button to move cursor.

  • Page 422: Private Ip Addresses

    4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC entry. RELATED ITEMS MMC 830 ETHERNET PARAMETER MMC 832 VOIP OUTBOUND DIGITS MMC 834 H.323 OPTIONS MMC 837 SIP OPTIONS © SAMSUNG Electronics Co., Ltd. 2-380...

  • Page 423: Ip Phone Information

    OfficeServ 500 Programming Guide [840] IP PHONE INFORMATION This MMC provides a means to register the IP phones with the OfficeServ 500 system. During registration, the IP and MAC addresses are also registered. The User ID and Password must match the table entry in this MMC for the IP phone to be registered.
  • Page 424 UDP automatically even though user set the TCP signal type. ) PRIVATE IP This is the Private IP address of the IP phone once 0.0.0.0 registered with the system. This is read only data. CONDITIONS NONE DEFAULT DATA SEE DESCRIPTION © SAMSUNG Electronics Co., Ltd. 2-382...
  • Page 425 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 840. [3201]USER ID Display shows: 3201 2) Enter IP phone number via dial keypad. [3210]USER ID 3210 Press Volume button to make selection and press Right Soft button to move cursor.

  • Page 426: System Ip Options

    CHAPTER 2. Ошибка! Стиль не определен. [841] SYSTEM IP OPTIONS This MMC provides various proprietary Samsung VoIP and IP integration options. The options set in this MMC are system-wide. Option Description Default PHONE VERSION Sets running IP-based phone and new phone 0000 software version with the system.
  • Page 427 OfficeServ 500 Programming Guide (Continued) Option Description Default CTI LINK OPTION Sets CTI link via LAN option with the system. 0 SMDR REPORT: Sets YES or NO for SMDR data to CTI link via LAN. 1 UCD REPORT: Sets YES or NO for UCD data to CTI link via LAN.
  • Page 428 Set the time interval of checking the link connection of MGI card and the system. LICENSE KEY Soft phone license key NONE LICENSE STATUS SOFTP ALLOW SOFTP USED SOFTP CONN NEWS ALLOW CONDITIONS NONE DEFAULT DATA SEE DESCRIPTION © SAMSUNG Electronics Co., Ltd. 2-386...
  • Page 429 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 841. PHONE VERSION Display shows the first available option. LARGE DGP: 0000 2) Enter option category number(0-14) via dial keypad. ITP REGISTRATION TYPE: SYS PSWD Press Volume button to make select and press Right Soft button to move cursor.

  • Page 430: Ip Station Type

    Press Volume button to select option and press Right Soft button. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 840 IP PHONE INFORMATION MMC 846 WIP INFORMATION © SAMSUNG Electronics Co., Ltd. 2-388...

  • Page 431: Wlan Parameter

    OfficeServ 500 Programming Guide [845] WLAN PARAMETER This MMC modifies the WLAN parameter. Set the network configuration with the WLAN parameters, which are the SYSTEM ID, the System KEY, and the WBS24 and SIP related with WLAN call. The system KEY is used internally to distinguish between systems when registering a terminal.
  • Page 432 TX POWER of each WBS. DEFAULT LANGUAGE According to Languge, different date/day is ENGLISH serviced(not yet implemented). TIMEZONE According to time zone, different time zone is 00:00 serviced(not yet implemented). PARA CLR Initializes WBS registration data. © SAMSUNG Electronics Co., Ltd. 2-390...
  • Page 433 OfficeServ 500 Programming Guide SIP PARAMETER Parameter Description RE-TRANS T1 When using an unreliable transmission protocol such as UDP, retransmission is required when no reply is received. RE-TRANS. T1 TIME is the initial retransmission interval defined in RFC2543. RE-TRANS T2...
  • Page 434 WBS is according to the MMC 849 SELECT AP TYPE(CWBS: COMBO WBS, BWBS: BASIC WBS). Register the WBS24 IP ADDRESS. CWBS1: IP ADDR 0. 0. 0. 0 Register the WBS24 NET MASK. CWBS1: NET MASK 255.255.255. 0 © SAMSUNG Electronics Co., Ltd. 2-392...
  • Page 435 OfficeServ 500 Programming Guide Register the WBS24 GATEWAY. CWBS1: GATEWAY 0. 0. 0. 0 Displays the WBS24 MAC ADDRESS. CWBS1 : MAC ADDR FFFF FFFF FFFF Displays the WBS24 VERSION. CWBS1 : VERSION Displays the WBS24 STATUS. CWBS1 : STATUS...
  • Page 436 Timeout ends The range is 0-999900 ms. (Default: 180000 ms) RELATED ITEMS MMC 846 WIP INFORMATION MMC 847 WLAN RESET AND STATUS CHECK MMC 848 WLAN IP/MAC LIST MMC 849 WLAN CONFIGURATION © SAMSUNG Electronics Co., Ltd. 2-394...

  • Page 437: Wip Information

    OfficeServ 500 Programming Guide [846] WIP INFORMATION This MMC sets up the WIP-5000M wireless terminal’s information. Parameter Description Default REGISTERED Shows if the terminal is registered LOCATED Shows if the terminal is connected to the system DETACH PHONE TYPE Shows the type of the terminal...
  • Page 438 4 and it does not start with the TRK access code and FEATURE code) RELATED ITEMS MMC 847 WLAN RESET AND STATUS CHECK MMC 848 WLAN IP/MAC LIST MMC 849 WLAN CONFIGURATION © SAMSUNG Electronics Co., Ltd. 2-396...

  • Page 439: Wlan Reset And Status Check

    OfficeServ 500 Programming Guide [847] WLAN RESET AND STATUS CHECK This MMC is used for rebooting the WBS24 all or independently. This MMC is also used for initializing the WLI card. CONDITIONS NONE DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button, and enter 847.

  • Page 440: Wlan Ip/Mac List

    5) Numbers next to USED indicates the terminal IP:001 USED:3301 168.219.149. 5 number from which the IP ADDRESS was assigned. RELATED ITEMS MMC 846 WIP INFORMATION MMC 847 WLAN RESET AND STATUS CHECK MMC 849 WLAN CONFIGURATION © SAMSUNG Electronics Co., Ltd. 2-398...

  • Page 441: Wlan Configuration

    OfficeServ 500 Programming Guide [849] WLAN CONFIGURATION This MMC is used to set the WLAN configuration. Parameter Description REGISTER VoWLAN Enable or disable the register of new WIP-500M mobile phone. WIP REGIST CLEAR Used to clear the registration of WIP. The FORCED mode clearing is used when the device is not connected normally(ex: device broken) and the NORMAL mode clearing can be used in normal cases.
  • Page 442 SELECT AP TYPE type, the system must be restarted. COMBO AP SELECT AP TYPE RESET SYSTEM?NO RELATED ITEMS MMC 846 WIP INFORMATION MMC 847 WLAN RESET AND STATUS CHECK MMC 848 WLAN IP/MAC LIST © SAMSUNG Electronics Co., Ltd. 2-400...

  • Page 443: System Resource Display

    OfficeServ 500 Programming Guide [850] SYSTEM RESOURCE DISPLAY This MMC is only used for system resource display. This is displayed the used resources and the free resources. This is a read only MMC. 0. DTMFR DSP’S 1. CID DSP’S 2. R2MFC DSP’S 3.

  • Page 444: Alarm Reporting

    CLEAR ALARM BUF Clears alarm buffer. PRINT ALARM BUF Prints contents of alarm buffer to the assigned alarm IO port. Alarm Code Definition See Alarm Code Definition on MMC 852. CONDITIONS NONE DEFAULT DATA NONE © SAMSUNG Electronics Co., Ltd. 2-402...
  • Page 445 OfficeServ 500 Programming Guide ACTION DISPLAY 1) Press Transfer button and enter 851. SYS ALARM REPORT Display shows: VIEW ALARMS 2) Enter desired option. SYS ALARM REPORT VIEW ALARMS Press Volume button to make selection and press Right Soft button to move cursor.

  • Page 446: System Alarm Assignments

    The SCP2 or LCP2 has reset Alarm data = Cabinet(1, 2 or 3) MJA06 PCM Switching A fault has occurred in the Switching Control Alarm data = MCP BASE, ESM: 1, ESM: 2 or ESM: 3 © SAMSUNG Electronics Co., Ltd. 2-404...
  • Page 447 OfficeServ 500 Programming Guide (Continued) Code Alarm Name Definition MJB-- LCP/TASK Error LCP or TASK Fault MJB01 HDLC Com Error Communications to LCP lost or faulty. MJB02 Memory Alarm 1 A RAM diagnostic check error has occurred in the MCP2.
  • Page 448 BRI DL Recovery A BRI data link is back in service. Alarm Data = Cabinet, Slot, Channel(Cx-Syy-czz) MJD17 RAM Error An error has occurred in the TEPRI or BRI card RAM. Alarm Data = Cabinet, Slot(Cx-Syy) © SAMSUNG Electronics Co., Ltd. 2-406...
  • Page 449 OfficeServ 500 Programming Guide (Continued) Code Alarm Name Definition MJD-- DTRK Error ISDN or E1 card Fault MJD18 E1 Restart The E1 card has restarted Alarm Data = Cabinet, Slot(Cx-Syy) MJD19 PRI Restart The PRI card has restarted Alarm Data = Cabinet, Slot(Cx-Syy)
  • Page 450 Maximum 192 per cabinet. Alarm Data = Cabinet, Slot(Cx-Syy) MNF16 PSU Alarm Indicates there are over 56 ports in a cabinet with a single PSU and more power is required. Alarm Data = Cabinet, Slot(Cx-Syy) © SAMSUNG Electronics Co., Ltd. 2-408...
  • Page 451 OfficeServ 500 Programming Guide (Continued) Code Alarm Name Definition MNF17 PSU Alarm Rec A second PSU has been recognized when added after alarm condition of Alarm Data = Cabinet, Slot(Cx-Syy) MNF18 SLI Fault An SLI card has been detected as out of service via an internal CODEC test.
  • Page 452 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 501 SYSTEM TIMERS MMC 722 STATION KEY ASSIGNMENT MMC 723 SYSTEM WIDE KEY ASSIGNMENTS MMC 851 SYSTEM ALARM REPORTING MMC 853 MAINTENANCE BUSY © SAMSUNG Electronics Co., Ltd. 2-410...

  • Page 453: Maintenance Busy

    OfficeServ 500 Programming Guide [853] MAINTENANCE BUSY This MMC is used to place stations, trunks, and common resources equipment in a maintenance busy condition. This can be used to isolate suspected intermittent problem equipment. Stations placed in maintenance busy will behave like a station in DND when called.
  • Page 454 Right Soft button to save and return step 3. 5) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 851 ALARM REPORTING MMC 852 ALARM KEY ASSIGNMENTS © SAMSUNG Electronics Co., Ltd. 2-412...

  • Page 455: Diagnostic Time

    OfficeServ 500 Programming Guide [854] DIAGNOSTIC TIME Provides a means to set the Diagnostic Time. The system diagnostics tests include memory audits, internal loopback tests on digital trunks, DSP, AA DSP tests. Additional tests include CODEC tests on analog trunk and station cards and tone tests. If the diagnostics cannot complete the tests because of system traffic, the system will abort the test and retry during the next programmed diagnostic time.

  • Page 456: System Options

    Shows the Daughter Board #2 of Cabinet #3 LCP LCP2 D-BD 3 Shows the Daughter Board #3 of Cabinet #3 LCP CxSy VPM Shows the VPM board status of Voice Mail Card. CxSy SW Shows the DIP S/W status of TEPRI card. © SAMSUNG Electronics Co., Ltd. 2-414...
  • Page 457 OfficeServ 500 Programming Guide <OfficeServ-M System> Option Description MCP D-BD 1 Shows the Daughter Board #1 of MCP MCP D-BD 2 Shows the Daughter Board #2 of MCP MCP D-BD 3 Shows the Daughter Board #3 of MCP MCP SW...

  • Page 458: Tech Programming Logs

    2) Enter index number.(e.g., 3) (3) 11/22 12:30 203 :11/22 13:30 Press Volume button to scroll. 3) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 800 ENABLE TECHNICIAN PROGRAM © SAMSUNG Electronics Co., Ltd. 2-416...

  • Page 459: Assign System Emergency Alarm

    OfficeServ 500 Programming Guide [858] ASSIGN SYSTEM EMERGENCY ALARM Assigns the alarm for alarm information to send Remote M&A PC via LAN. Alarm Code Definition See Alarm Code Definition on MMC 852 CONDITIONS NONE DEFAULT DATA All OFF ACTION DISPLAY 1) Press Transfer button and enter 858.

  • Page 460: Hardware Version Display

    Shows the Daughter Board and EPLD version #1 of MCP2 MCP2 B2 Shows the Daughter Board and EPLD version #2 of MCP2 MCP2 B3 Shows the Daughter Board and EPLD version #3 of MCP2 CONDITIONS NONE © SAMSUNG Electronics Co., Ltd. 2-418...
  • Page 461 OfficeServ 500 Programming Guide DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 859. H/W EPLD VERSION Display shows: MCP CARD :V01 2) Enter the option number. H/W EPLD VERSION MCP B3 :LAN :V05 Press Volume button to scroll.

  • Page 462: Ucd Status Service

    Press Volume button to select and press Right Soft button to store. 4) Press Transfer button and enter to exit. Press Speaker button to advance next MMC. RELATED ITEMS MMC 804 SYSTEM I/O PARAMETER © SAMSUNG Electronics Co., Ltd. 2-420...

  • Page 463: System Options

    OfficeServ 500 Programming Guide [861] SYSTEM OPTIONS This MMC is set to system miscellaneous options. Option Description AUTO UPDATE TIME Sets enable(1) or disable(0) the system automatically time and date update form ISDN call connection message. If sets enable, when system receives ISDN call connection message, system checks valid data of encapsulated time and date, and update system time and date device.
  • Page 464 ASSIGN TIME AND DATE MMC 606 ASSIGN SPEED DIAL BLOCK MMC 107 KEY EXTENDER MMC 705 SYSTEM SPEED DIAL MMC 706 SYSTEM SPEED DIAL BY NAME MMC 722 STATION KEY PROGRAMMING MMC 723 SYSTEM KEY PROGRAMMING © SAMSUNG Electronics Co., Ltd. 2-422...

  • Page 465: Initialize Port

    OfficeServ 500 Programming Guide [890] INITIALIZE PORT This program allows you to initialize items related to call process or DB for specific station or Trunk line. This will return the port to default condition. CONDITIONS NONE PROGRAM BUTTONS VOLUME Used to scroll through system alarms.
  • Page 466 CHAPTER 2. Ошибка! Стиль не определен. This page is intentionally left blank. © SAMSUNG Electronics Co., Ltd. 2-424...

  • Page 467: Annex A. Abbreviation

    OfficeServ 500 Programming Guide ANNEX A. Abbreviation Answer Machine Emulation Add On Module Access Point Basic Rate Interface CCBS Call Completion to Busy Subscriber CCNR Cell Completion on No Reply Caller Identification Call Line Identification Communication Class Of Service Cyclic Redundancy Code...
  • Page 468 Man Machine Communication Music On Hold MWSLI Message Waiting Single Line Interface Network Address Translation Pulse Code Modulation PCMMC PC based Man Machine Communication Primary Rate Interface Polarity Reverse Signal PSTN Public Switched Telephone Network Q-SIG Q-Signaling © SAMSUNG Electronics Co., Ltd.
  • Page 469 OfficeServ 500 Programming Guide RTCP Real-time Transmission Control Protocol Real-time Transmission Protocol Signal Control Processor Serial Input/Output Session Initiation Protocol Single Line Interface Single Line Telephone SMDR Station Message Detail Recording SVMi Samsung Voice Mail integrated Transmission Control Protocol TEPRI...
  • Page 470 ANNEX A. Ошибка! Стиль не определен. This page is intentionally left blank. © SAMSUNG Electronics Co., Ltd.
  • Page 471 OfficeServ 500 Programming Guide ©2005 Samsung Electronics Co., Ltd. All rights reserved. Information in this guide is proprietary to SAMSUNG Electronics Co., Ltd. No information contained here may be copied, translated, transcribed or duplicated by any form without the prior written consent of SAMSUNG.

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