Forced Reload Procedure - Avaya AP-7 User Manual

Troubleshooting the AP-7
Note:
You need to use a pin or the end of a paperclip to press a button.
Note:
Result: The AP reboots, and the factory default network values are restored.
2. If not using DHCP, use the ScanTool or use CLI over a serial connection to set the IP
address, subnet mask, and other IP parameters. See
Interface

Forced Reload Procedure

Use this procedure to erase the current AP Image and download a new AP Image. In some
cases, specifically when a missing or corrupted AP Image prevents successful booting, you
may need to use ScanTool or the Bootloader CLI to download a new executable AP Image.
Note:
This does not delete the AP's configuration (in other words, the Forced Reload
Note:
Procedure does not reset to device to factory defaults). If you need to force the
AP to the factory default state after loading a new AP image, use the
Factory Default Procedure
For this procedure, you will first erase the AP Image currently installed on the unit and then use
either ScanTool or the Bootloader CLI (over the serial port) to set the IP address and download
a new AP Image. Follow these steps:
1. While the unit is running, press the RESET button.
Note:
You need to use a pin or the end of a paperclip to press a button.
Note:
! CAUTION:
Result: The AP reboots and the indicators begin to flash.
CAUTION:
! CAUTION:
By completing Step 2, the firmware in the AP will be erased. You will need an
CAUTION:
Ethernet connection, a TFTP server, and a serial cable (if using the Bootloader
CLI) to reload firmware.
2. Press and hold the RELOAD button for about 20 seconds until the POWER LED turns
amber.
Result: The AP deletes the current AP Image.
3. Follow one of the procedures below to load a new AP Image to the Access Point:
Download a New Image Using ScanTool
l
Download a New Image Using the Bootloader CLI
l
194 Avaya Wireless AP-7 User Guide
for CLI information.
Appendix A: The Command Line
on page 193.
on page 195
Reset to
on page 196