Client Connection Problems - Avaya AP-7 User Manual

Troubleshooting the AP-7
TFTP Server Does Not Work
If a TFTP server does not work:
1. Make sure the TFTP Server has been started.
2. Verify the IP address of the TFTP Server. The server may be local or remote, so long as it
has a valid IP address.
3. Configure the TFTP Server to "point" to the folder containing the file to be downloaded (or to
the folder in which the file is to be uploaded).
4. Verify that you have entered the proper AP Image file name (including the file extension)
and directory path.
5. If you have a problem uploading a file, verify that the TFTP server is configured to allow
uploads (typically the default setting is to allow only downloads).

Client Connection Problems

Client Software Finds No Connection
•
Client PC Card Does Not Work
•
Intermittent Loss of Connection
•
Client Does Not Receive an IP Address - Cannot Connect to Internet
•
Client Software Finds No Connection
Make sure you have configured your client software with the proper Network Name and
Security settings. Network Names and WEP Keys are typically allocated and maintained by
your network administrator.
Client PC Card Does Not Work
If a client PC Card does not work:
1. Make sure you are using the latest PC Card driver software.
2. Download and install the latest client software from http://www.avaya.com/support.
Intermittent Loss of Connection
If a client has an intermittent loss of connection:
1. Make sure you are within range of an active AP.
2. You can check the signal strength using the signal strength gauge on your client software.
190 Avaya Wireless AP-7 User Guide