Symptoms And Solutions; Connectivity Issues - Avaya AP-7 User Manual

Troubleshooting the AP-7
The AP Supports a Command Line Interface (CLI).
•
If you are having trouble locating your AP on the network, connect to the unit directly using
the serial interface and see
syntax and parameter names.
ScanTool does not work over routers. You must be connected to the same subnet/physical
•
LAN segment to use ScanTool. Note that ScanTool also works over the wireless interface;
you can run it on a wireless client connected to the target AP or an AP connected to the
same LAN segment/subnet.
If all else fails... Use the Forced Reload Procedure to erase the current AP Image and
•
then download a new image. Once the new image is loaded, use the
Default Procedure
unit.

Symptoms and Solutions

Connectivity Issues

Connectivity issues include any problem that prevents you from powering up or connecting to
the AP
AP Unit Will Not Boot - No LED Activity
•
Serial Link Does Not Work
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Ethernet Link Does Not Work
•
AP Unit Will Not Boot - No LED Activity
If the AP will not boot:
1. Make sure your power source is operating.
2. Make sure all cables are connected to the AP correctly.
3. If you are using Active Ethernet, make sure you are using a Category 5, foiled, twisted pair
cable to power the AP.
186 Avaya Wireless AP-7 User Guide
Appendix A: The Command Line Interface
on page 193 to set the unit to factory default values and reconfigure the
for CLI command
Reset to Factory