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Troubleshooting the AP-7
Related Applications
RADIUS Authentication Server
If you enabled RADIUS Authentication on the AP, make sure that your network's RADIUS
servers are operational. Otherwise, clients will not be able to log in. There are several reasons
the authentication server services might be unavailable, here are two typical things to check:
Make sure you have the proper RADIUS authentication server information setup
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configured in the AP. Check the RADIUS Authentication Server's Shared Secret and
Destination Port number (default is 1812; for RADIUS Accounting, the default is 1813).
Make sure the RADIUS authentication server RAS setup matches the AP.
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TFTP Server
The "Trivial File Transfer Protocol" (TFTP) server allows you to transfer files across a network.
You can upload configuration files from the AP for backup or copying, and you can download
configuration files or new software images. The TFTP software is located on the AP Installation
CD-ROM.
If a TFTP server is not configured and running, you will not be able to download and upload
images and configuration files to/from the AP. Remember that the TFTP server does not have
to be local, so long as you have a valid TFTP IP address. Note that you do not need a TFTP
server running unless you want to transfer files to or from the AP.
After the TFTP server is installed:
Check to see that TFTP is configured to point to the directory containing the AP Image.
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Make sure you have the proper TFTP server IP Address, the proper AP Image file name,
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and that the TFTP server is connected.
Make sure the TFTP server is configured to both send and receive, with no time-out.
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200 Avaya Wireless AP-7 User Guide
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