HTTP (browser) or Telnet Interface Does Not Work
If a Web browser or Telnet interface does not work:
1. Make sure you are using a compatible browser:
Microsoft Internet Explorer 6 with Service Pack 1 or later
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Netscape 6.1 or later
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2. Make sure you have the proper IP address. Enter your Access Point's IP Address in the
browser address bar, similar to this example:
http://192.168.1.100
When the Enter Network Password window appears, leave the User Name field empty and
enter the HTTP password in the Password field. The default HTTP password is "public".
3. Use the CLI over the serial port to check the IP Access Table, which can be restricting
access to Telnet and HTTP.
HTML Help Files Do Not Appear
If the AP's HTML Help files are not displayed:
1. Verify that the HTML Help files are installed in the default directory:
C:\Program Files\Avaya_Wireless\AP\HTML\
2. If the Help files are not located in this folder, contact your network administrator to find out
where the Help files are located on your server.
3. Perform the following steps to verify the location or to enter the pathname for the Help files:
a. Click the Commands button in the HTTP interface.
b. Select the Help tab located at the top of the screen.
c. Enter the pathname where the Help files are located in the Help Link box.
d. Click OK when finished.
Telnet CLI Does Not Work
If you cannot establish a Telnet CLI session:
1. Make sure you have the proper IP Address. Enter your
connection dialog, from a DOS prompt, type:
C:\> telnet <AP IP Address>
2. Confirm that your computer has an IP address in the same IP subnet as your Access Point.
3. Use the CLI over the serial port to check the IP Access Table, which can be restricting
access to Telnet and HTTP.
Symptoms and Solutions
IP address in the Telnet
AP
Issue 1 September 2004
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