Siemens SINAMICS Series Operating Instructions Manual page 743

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If you wish to have a part or unit repaired, please get in touch with your regional contact for

Service calls

Qualified personnel can perform repair work on your devices and offer services that ensure

their availability. This work can be carried out with charges that are scaled according to the

amount of time and work involved, or at a flat rate as part of a contract. Services whose

charges depend on the amount of time and work involved are performed within the normal

working hours for the region and with an appropriate response time.

You can get in touch with your regional contact if you wish to have any services carried out.

We would be grateful if you could specify the following device data when you have any

• Device article number and serial number

• Firmware version

• Hardware version of the electronics module CUD (printed on the component side)

• Hardware version and firmware version of additional modules (if used)

SINAMICS DCM DC Converter

Operating Instructions, 12/2018, A5E34763375A

A.4 Servicing