Technical Support; Spare Parts - Siemens SINAMICS Series Operating Instructions Manual

FAQ in the Internet
FAQ (https://support.industry.siemens.com/cs/ww/en/ps/13298/faq)
Service
You can find information on our services and regional contact persons in the Internet
(https://support.industry.siemens.com/sc/ww/en/sc)

Technical Support

Our technical support can provide you with technical assistance for products, systems, and
solutions:
Service (https://support.industry.siemens.com/sc/ww/en/sc)
Central hotlines for SINAMICS DCM technical support
European and African time
zone
America time zone
Asia/Australia time zone

Spare parts

You can find information on spare parts
● In catalog D23.1
● Via the electronic spare parts catalog Spares On Web, after entering the serial number
and article number of your SINAMICS DCM in the Internet (registration required)
Spares on Web (https://www.sow.siemens.com/)
Websites of third parties
This publication contains hyperlinks to websites of third parties. Siemens does not take any
responsibility for the contents of these websites or adopt any of these websites or their
contents as their own, because Siemens does not control the information on these websites
and is also not responsible for the contents and information provided there. Use of these
websites is at the risk of the person doing so.
SINAMICS DCM DC Converter
Operating Instructions, 12/2018, A5E34763375A
Service Request
(https://support.industry.siemens.com/My/ww/en/requests
#createRequest)
24-hour hotline: +1 800 333 7421
Tel.: +1 423 262 2960
Fax: +1 423 262 2200
email (mailto:support.america.automation@siemens.com)
Tel.: +86 1064 757575
Fax: +86 1064 747474
email (mailto:support.asia.automation@siemens.com)
Preface
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Eastern Standard Time
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Beijing local time
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