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Warranty and After-Sales Service
Warranty
･
A written warranty is provided with every FOMA
terminal; make sure that you receive it.
Store the warranty in a safe place when you have
read it and checked that it contains the "shop name/
date" you purchased it. If it does not contain the
necessary information, contact the shop where you
bought it. The warranty is valid for a period of one
year from the date of purchase.
･
This product and all accessories are subject to
change, in part or whole, for the sake of
improvement without prior notice.
･
Data registered in the phonebook, etc. may be lost
or become corrupted due to failure, repair or other
handlings of FOMA terminal. It is recommended
that you make a note of the data in the phonebook,
etc. When your FOMA terminal is repaired and so
on, downloaded information via i-mode or i-
(except some data) are not forwarded to a new
FOMA terminal according to the copyright laws.
* In this FOMA terminal, the phonebook data, etc.
can be saved in the miniSD memory card.
* In this FOMA terminal, i-motion files, etc. can be
moved to the miniSD memory card.
* In this FOMA terminal, the phonebook data, etc.
can be saved in Data Center by subscribing to
Data Security Service (which is a pay service and
requires a subscription).
* If you have a PC (Windows Me, 2000, XP), you
can use the specified data link software and FOMA
USB cable (optional) to transfer and store the data
registered in the phonebook, etc. on a PC.
After-Sales Service
■ When problems occur
Before requesting service, read the section
"Troubleshooting". ☛P446
If the problem still persists, contact "Repairs" on
the back of this manual.
■ If the result of inquiries indicates that a repair
is required
Take your FOMA terminal to a repair office
designated by DoCoMo. Be sure to check the
opening hours of the repair office before you go.
Note that you must present the warranty.
■ In the warranty period
･
The FOMA terminal will be repaired at no
charge subject to the conditions of the warranty.
Note: The miniSD memory card is not included in the bundle and needs to be purchased. ☛P331
456
･
The written warranty must be presented to
receive warranty service. The subscriber will be
charged for the repairs without presentation of
the written warranty or repairs of defects
resulting from misuse, accident or neglect, etc.
even during the warranty period.
･
The subscriber is charged even during the
warranty period for the repair of failures caused
by the use of devices or consumable items that
are not DoCoMo-specified.
■ Repairs may not be possible in the following
cases:
Repair may not be possible when corrosion due to
exposure to moisture, condensation or
perspiration is detected in a moisture seal reaction
or test, or if any of the internal boards are
damaged or deformed. Since these conditions are
outside the scope of the warranty, a repair, if at all
possible, will be charged.
■ After expiration of the warranty
All repairs that are requested are charged.
■ Replacement parts
α
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Basically, FOMA terminal's replacement parts
(parts required to maintain product function) will
be kept in stock for at least 6 years after
termination of production. Please keep in mind
that it may not be possible to repair your phone
depending on the nature of the required repair
because of a lack of parts, etc. Depending on the
nature of the required repair, it may still be
possible to repair your phone even after this
period. Contact "Repairs" listed on the back of this
manual.
■ Notes
･
Do not modify the FOMA terminal or its
accessories.
･
Fire, injury or damage may result.
･
In order to prevent interference of radio waves
or network breakdown, the FOMA terminal
and UIM are manufactured according to
technical standards stipulated by law. Do not
use FOMA terminals or UIMs that do not meet
these standards.
･
If the FOMA is modified (part replacement,
modification, painting, etc.) it will be repaired
only after the modified parts have been
restored to the condition at the time of
purchase. However, repair may be refused
depending on the nature of modification.
･
Repair of failures or damage caused by
modification are charged even during the
warranty period.
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