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Foma SH906i Troubleshooting Manual

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Appendix/External Devices/Troubleshooting
Menu list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458
Dial key assignments (5-touch). . . . . . . . . . . . . . . . . . . . . . . . . . . 477
Dial key assignments (2-touch). . . . . . . . . . . . . . . . . . . . . . . . . . . 478
Symbols/Special character list . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
Pictograph/Emoticon list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
Phrase list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
Multiaccess combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481
Multi Assistant (Multitask) combinations . . . . . . . . . . . . . . . . . . . . 482
Services available from the FOMA terminal . . . . . . . . . . . . . . . . . 484
Options and accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485
Using with external devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485
Troubleshooting
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 486
List of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488
Warranty and after-sales services . . . . . . . . . . . . . . . . . . . . . . . . . 501
Updating software . . . . . . . . . . . . . . . . . . . . . . <Software update>504
Protecting your FOMA terminal from harmful files
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . <Scanning function>509
Main specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512
Number of saved/registered/protected entries in the FOMA terminal
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514
Specific Absorption Rate (SAR) . . . . . . . . . . . . . . . . . . . . . . . . . . 515
Export Control Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517
457

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  • Page 1 Main specifications ........512 Services available from the FOMA terminal ....484 Number of saved/registered/protected entries in the FOMA terminal Options and accessories.

  • Page 2: Menu List

    ■ i-mode menu Menu list i-mode Function menu Default setting Page UiMenu – P. 170 Custom menu/Basic menu list VBookmark [Bookmark] folder P. 178 The menu item numbers correspond to the numbers on the keypad. WScreen Memo – P. 179 Press the corresponding key to select that menu.
  • Page 3 ■ i-appli menu i-mode Function menu Default setting Page i-appli ZGo to location Function menu Default setting Page UURL history – P. 177 USoftware list Sort: By usage/ P. 231 VInput URL http:// P. 177 Vi-appli volume Volume 5/ P. 232 [i-Channel WSoftware info OFF/...

  • Page 4: Tsave Signature

    Page Mail SMail setting Function menu Default setting Page UQuick reply mail – P. 220 UInbox “Welcome$SH906i%&” Folder list VRcv attached file All attachments/ P. 220 Manage folders (Folder WMelody Auto replay Auto replay/ P. 220 security: OFF) P. 210...

  • Page 5: Settings Menu

    ■ Settings menu Settings Those default settings that depend on the handset color and which Function menu Default setting Page can be set with the Kisekae Tools (nP. 119) are indicated by USnd/Vibrator/Manner [White], [Black], [Pink], or [Blue]. The title name of a Kisekae Tool VSelect sound appears when the Kisekae Tool settings are changed.
  • Page 6 Settings Settings Function menu Default setting Page Function menu Default setting Page USnd/Vibrator/Manner VDisp/LED/Power saver XManner mode USet screen UNormal UStand-by display – P. 113 待受画面1 (Handset color: White), 待受画面2 (Handset VSilent – P. 113 color: Black), 待受画面3 P. 114 WOriginal Record message, Vibrator, (Handset color: Pink), 待受...
  • Page 7 Settings Settings Function menu Default setting Page Function menu Default setting Page VDisp/LED/Power saver VDisp/LED/Power saver WThemes WThemes Picture call set: ON/ VCall/Rcv display XSubmenu image メニュー枠1(上)/(下) (Handset Outgoing voice calls, V-phone color: White), メニュー枠2(上)/ sending scrn: 電話発信1 (下) (Handset color: Black), メ P.
  • Page 8 Settings Settings Function menu Default setting Page Function menu Default setting Page VDisp/LED/Power saver VDisp/LED/Power saver WThemes YDisplay img quality \Color theme setting UVibrant image mode MilkWhite (Handset color: Stand-by, Data Box(Music&V White), OrbBlack (Handset color: ch), Data Box(i-motion), Black), RipplePink (Handset P.
  • Page 9 Settings Settings Function menu Default setting Page Function menu Default setting Page VDisp/LED/Power saver WGeneral settings [VeilView [USB mode setting Communication mode/ P. 342 UDis temp in stdby \Scanning function P. 126 VPattern UUpdate Docomodake/ P. 126 – P. 510 \Menu priority VSet auto-update Custom menu/...
  • Page 10 Settings Settings Function menu Default setting Page Function menu Default setting Page XNW Services XNW Services VCall waiting [Talk time/cost Limit settings: Disable/ (Notice method: Alarm + UActivate – P. 428 P. 397 stand-by, Auto reset: OFF VDeactivate – P. 428 when set to Enable) WCheck setting –...
  • Page 11 Settings Settings Function menu Default setting Page Function menu Default setting Page XNW Services YOther NW Services ]In-call arrival act ZMulti number USet arrival act USet multi number – P. 435 UActivate VCheck setting – P. 434 – P. 435 VDeactivate WNumber setting –...
  • Page 12 Settings Settings Function menu Default setting Page Function menu Default setting Page ZPhone settings ZPhone settings \Self mode XVideophone set OFF/ P. 134 ]Other settings URedial voice call OFF/ P. 83 UInt’l prefix VSet sending image Substitute image: キャラ First entry: 009130-010/ P.
  • Page 13 Settings Settings Function menu Default setting Page Function menu Default setting Page ZPhone settings [Security ]Other settings ZLock settings XInternational Roam. UAll lock Disabled P. 132 [Roam. VKeypad dial lock OFF/ P. 136 – P. 456 guidance(Int.) WFunction lock OFF/ P.
  • Page 14 LifeKit LifeKit Function menu Default setting Page Function menu Default setting Page WmicroSD manager \Timer/Alarm YFormat UTimer – P. 342 3 minutes P. 384 ZUSB mode setting VAlarm Communication mode/ P. 342 Set repeat: Once only Alarm tone: 着信音1 XBluetooth Alarm volume: Volume5 P.
  • Page 15 ■ 1Seg menu LifeKit Function menu Default setting Page 1Seg SGPS menu Function Default setting Page menu ZLoc. request menu Loc. prov. ON/OFF: Loc. provision:OFF/ UActivate Display settings (Display mode (L): Positioning mode: Standard P. 273 1Seg Video+data, Display mode (W): Vid mode/ (full-screen), Mark display (W): Full-time Host setting: Default/...
  • Page 16 ■ Camera menu 1Seg Function Camera Default setting Page menu Function Default setting Page XReserve rec menu – P. 296 hist UShoot still Full-screen mode: OFF YTVlink – P. 298 Shooting menu (Picture light: OFF, AF mode: Def (people first), Image quality: NORMAL, ZChannel –...

  • Page 17: Phonebook Menu

    Normal playback, Manner playback: (FOMA terminal handset phonebook), No OFF)/ groups, グループ１ (Group 1) to グループ Dolby Sound Set.: Normal/ １０ (Group 10) (FOMA card phonebook) Bluetooth output (Startup auto cnnct: Image transfer: Yes OFF)/ ■ Data box menu WMusic&Video ch Program list...
  • Page 18 Data box Data box Function Function Default setting Page Default setting Page menu menu Xi-motion Y1Seg Folder list Video list Manage folders (Folder security: OFF) 1Seg data settings (Switch view mode: Continuous play (Repeat playback: No, 12-part, Sort: Date (newbold))/ Sample playback: No)/ <Video player>...
  • Page 19 ■ Media tool menu Data box Function Media tool Default setting Page menu Function Default setting Page Folder list menu Documents Manage folders (Folder security: OFF) UManga&Book File list My Documents list P. 356 Reader Sort (e-comic only): Date (newbold)/ My documents set (Sort: Date (newb Backlight time: As light setting/ old))/...

  • Page 20: Menu List

    Touch menu list Other functions Function Function Displayed screen Page Default setting Page menu menu Full Browser Earpiece P. 73 Volume 5 volume P. 110 Home View an Internet web page that is set as a P. 302 Home Videophone Change send img: キャラ(女性) Brightness (when sending a camera image): Bookmark...

  • Page 21: Dial Key Assignments (5-Touch)

    Dial key assignments (5-touch) Use dial keys to input text. Each key has multiple characters assigned to it. ■ Double-byte characters ■ Single-byte characters Double-byte Single-byte alphanumeric input mode alphanumeric input mode Kanji Double-byte Kuten Single-byte Single-byte (hiragana) katakana code katakana numeric Upper and...

  • Page 22: Dial Key Assignments (2-Touch)

    Dial key assignments (2-touch) Symbols/Special character list ■ Double-byte symbols/Special characters ■ Double-byte ■ Single-byte Upper case mode Upper case mode * Press 8 0 to switch between upper case mode and lower case mode. , characters can be entered in lower case when in lower case mode.

  • Page 23: Pictograph List

    Keyword Picto- Keyword Picto- Keyword Picto- Keyword Picto- (Reading) graph (Reading) graph (Reading) graph (Reading) graph Pictograph/Emoticon list く り す ま す め き ん え ん お ひ つ じ ざ い え も み じ か め ら...

  • Page 24: Phrase List

    Keyword Picto- Keyword Picto- Keyword Picto- Keyword Picto- (Reading) graph (Reading) graph (Reading) graph (Reading) graph Phrase list まるあーる、 しょう くりあ なな、 しち やじるし、 さゆう ひょう むしめがね、 るー きけん、 け い こ く は ち や じ る し 、 じょうげ...

  • Page 25: Multiaccess Combinations

    Multiaccess combinations The following are the main combinations of transmission functions that can operate simultaneously. Transmission Voice call Videophone i-mode mail Data trans. (packet) Data trans. (64K) PushTalk PushTalkPlus Positioning Current i-mode 1Seg type location Make Receive Make Receive Send Receive Send Receive Send Receive Send Receive Make Receive Network connection transmission Phone Videophone...

  • Page 26: Multi Assistant (Multitask) Combinations

    Multi Assistant (Multitask) combinations The following are the main combinations of functions operable simultaneously. Additional function Current function Custom menu, Basic menu A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A B B A B B B A B B B B B A A i-appli...
  • Page 27 Additional function Current function A A A A A A A A A A A A B A A A A A B A A A A A A ToruCa A A A A A A A A A A A A A A B A A A B A B A A A A Full Browser A A A A A A A A A A A A A A...

  • Page 28: Services Available From The Foma Terminal

    Services such as 116 (NTT sales counter), Dial Q2, message service and credit card calls are not available (Automatic credit Services available from the FOMA card calls to a FOMA terminal can be made from a landline terminal telephone or payphone).

  • Page 29: Options And Accessories

    *5 For use only in Japan. *6 FOMA In-Car Hands-Free Cable 01 is required to charge and Options and accessories connect with the USB cable. *7 Activate Side key guard settings to use the In-Car Holder 01. Combine the FOMA terminal with various optional accessories (sold separately) for expanded personal and business use.

  • Page 30: Troubleshooting

    Is the battery pack inserted properly? P. 50 and calls in a place with a weak signal? Power turns Is the IC portion of the FOMA card dirty? P. 47 cannot be Is the battery pack connector terminal side P. 50...
  • Page 31 If contract is made for i-mode after – message is the phonebook for a particular group, that appears purchase, turn off the FOMA terminal received, a mail ring tone sounds. power and restart. different ring When different mail ring tones are set for P.

  • Page 32: List Of Error Messages

    File with restrictions for i-mode mail attachment or output from the Data is not Is USB HUB used? The use of USB HUB – FOMA terminal is attached to i-mode mail to be forwarded or transferred may not work correctly. replied to with Reply with quote.
  • Page 33 In such cases, activate camera again. May appear when the FOMA terminal is opened if the terminal is closed immediately after the camera is activated from phonebook or mail.
  • Page 34 [No response. Retry?] Appears when WMA files in microSD Card that have been played [Authentication failed. Retry?] back with a FOMA terminal is attempted to be played back with other FOMA terminals. nP. 371 Appears when canceling Ir exchange or Bluetooth communication.
  • Page 35 Some data saved in Data box, which is used by i-appli correct network security code. FOMA terminal owner will be asked to bring FOMA terminal and [Disable accept calls] identification (a driver’s license, etc.) to a DoCoMo Shop in the Accept calls is set.
  • Page 36 “New manager info”. nP. 343 (nP. 215), and delete the unnecessary i-mode mail/SMS (nP. 215, P. 228) on the FOMA terminal handset and FOMA [Invalid UIM. Requested service not available] card. Appears when attempting to view screen memo or Message R/F [“i-appli To”...
  • Page 37 FOMA terminal handset or the microSD Card. [Memory is almost full] [Memory low. End recording] Appears when the memory space in the FOMA terminal handset is Appears when available space on the FOMA terminal handset or insufficient and the still picture mode/movie mode is activated.
  • Page 38 [Out of Digital TV service area. Unable to record] [Please enter security code] Appears when the FOMA terminal is in a place where broadcast waves cannot be received. Move to a location where c appears Appears when a restricted operation was attempted while to use.
  • Page 39 Try again later. [PUK blocked] [Requested software unavailable] Appears when power is turned on or a FOMA card operation is Appears when attempting to start software from a site, Internet used while PUK is blocked.
  • Page 40 170 attempted. Error history is saved when software is terminated due to a security error. nP. 247 If contract is made for i-mode after purchase, turn off the FOMA terminal power and restart. [Some items cannot be copied. Copy anyway?] [Services are full.
  • Page 41 [This UIM cannot be recognized] or an e-comic or Music&Video Channels after the allowable number of replays/views is exceeded. nP. 191, P. 360, P. 366, Appears when a FOMA card not usable by the terminal may have P. 376 been inserted.
  • Page 42 Appears when there are files or folders on the microSD Card that [Too much data was entered] were created on a PC or a handset other than the FOMA SH906i. Data could not be sent because character string or URL entered in [Unable to Format] text box or other input field was too long.
  • Page 43 [(IPs (Information Providers)) Unable to update.] registered, while attempting to update the service center and the Appears when the update of expired Uta-hodai has failed. nP. 376 phonebook of the FOMA terminal. [Unable to record any more] [(IPs (Information Providers)) Unable to update due to connection failure.]...
  • Page 44 Uta-hodai is updated. nP. 376 depending on the reception status of broadcast waves. Appears when the FOMA terminal is in a place where broadcast [URL is too long to register] waves cannot be received. Move to a location where c appears to use.

  • Page 45: Warranty And After-Sales Services

    Information registered in your FOMA terminal, such as phonebook entries, may be lost or damaged if your FOMA terminal is damaged, repaired, or mishandled. It is recommended that a memo be kept of all data stored in the FOMA terminal. If the FOMA terminal is...
  • Page 46 When bringing the FOMA terminal in for repairs, be sure to bring the the FOMA terminal to its original state. However, repairs may be warranty card.
  • Page 47 Cards may become unusable. Sections: speaker, mouthpiece If your FOMA terminal gets wet or has been in a humid location, turn off the power, take out the battery immediately, and bring it to a repair counter that DoCoMo specifies as soon as possible.

  • Page 48: Updating Software

    Software update Recharge battery before updating software. Software cannot be updated during the following conditions. Connect the FOMA terminal to the network and check for software While in Self mode updates. If necessary, use packet transmission* to download software During a call/Outside the service area and update.

  • Page 49: General Settings

    When the software becomes ready to be rewritten, the stock icon 6 If software update fails, [Rewrite failed] appears and all operations are not available. In this case, bring the FOMA terminal to a repair (Update required) appears to confirm the time when the rewrite starts, center that DoCoMo specifies.

  • Page 50: Security

    Select the [Set auto-update] field/t/ Starting software update [auto-update]. To start software update, press the key when the stock icon is To not set: Select [disable]/i/[Yes]. displayed on the screen, or perform it from the menu screen. If the notification icon appears in stand-by when software must The stock icon appears in the following cases.
  • Page 51 When software update is not necessary, [No update is needed. Please continue to use as before] appears. When updating software, information about FOMA terminal For Reserve, [Establishing SSL session (Authenticating)] b (model, serial number, etc.) is automatically sent to the server [Negotiating] appears.
  • Page 52 When power is turned on, software update starts Select the preferred date/time/t/[Yes]. automatically. Alternatively, select the date and time after selecting [Other date/time] and accessing the server. In the screen for selecting During update, all of the keys are disabled. It is not possible to times, the schedule status appears as [A:Avail] or [C:Limited] cancel update.

  • Page 53: Protecting Your Foma Terminal From Harmful Files

    Software is updated if harmful files stand-by reappears after Alarm operation ends. When the FOMA terminal is turned off at the reserved date and time for software update or when the FOMA terminal is turned First, update pattern definitions to bring them up-to-date.
  • Page 54 (nP. 511). When auto-update is successful, a message stating so appears. Auto-update is not performed depending on the status of the FOMA Updating pattern definitions <Update> terminal. In such cases, a message stating that pattern definitions have been updated appears.
  • Page 55 Displaying scanned results Displaying, activating, or calling is not available. Select When data that can cause malfunctions are detected, a warning [Yes] and select [Yes] in the screen appears. delete confirmation screen to Level 3 delete the data. Select [No] to ■...

  • Page 56: Main Specifications

    Checking the version of the pattern definitions Main specifications <Version> ■ Package In the Custom menu, select [Settings]/[General settings]/ Product name FOMA SH906i [Scanning function]/[Version]. 112 (H) × 49 (W) × 18.6 (D) mm Size (when folded) Approx. 135 g (with battery pack Weight installed) Voice call: Approx.

  • Page 57: Music

    Continuous stand-by time is the average usage time when the Approx. 985 min FOMA terminal is folded when you are not moving and in a status Chaku-uta full ® (Compatible where signals are received.

  • Page 58: Number Of Saved/Registered/Protected Entries In The Foma Terminal

    ■ Battery pack Number of saved/registered/protected Product name Battery Pack SH17 Battery Lithium-ion entries in the FOMA terminal Nominal voltage 3.7 VDC Nominal capacity 800 mAh Number of Number of applicable applicable Data type entries to be entries to be...

  • Page 59: Specific Absorption Rate (Sar)

    User folder – For further information about SAR, please see the following websites: *1 Up to 50 entries can be saved in the FOMA card. World Health Organization (WHO) *2 Total number of the timers for starting and recording programs.
  • Page 60 SHARP Corporation Hereby, Sharp Telecommunications of Europe Ltd, declares http://www.sharp.co.jp/products/menu/phone/cellular/sar/index.html that this FOMA SH906i is in compliance with the essential requirements and other relevant provisions of Directive * Ministry of Internal Affairs and Communications 1999/5/EC. A copy of the original declaration of conformity can be...

  • Page 61: Export Control Regulations

    The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The Export Control Regulations highest SAR value for this model handset when tested for use at the ear is 0.615 W/kg and when worn on the body, as described in this The Japan Export Control Regulations (“Foreign Exchange user guide, is 0.442 W/kg.
  • Page 62 LMEMO9...

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