Service manual Kona cutting plotter
Troubleshooting
Data is sent from the PC but the cutting plotter does not react:
N°
Connect the USB cable.
1
Check if the Kona displays the ready message in the mainscreen.
2
Try to send tests from the Mutoh CutServer.
3
Reboot cutting plotter
4
Reinstall USB drivers
5
Parts of the design are not properly cut:
Cutting quality related problem:
N°
Reload the media after the tool is set into the tool holder.
1
Check or/and replace cutting blade
2
Check if knife tip can still turn freely in the knife holder. Clean knife holder tip -
3
Check if the knife holder is mounted correctly.
4
Check cutting force. 100gr is a good starting force. Force should never
5
exceed 140gr for cutting regular vinyl.
Check blade protrusion. Blade protrusion = vinyl thickness + glue layer. The
6
less the blade is cutting the backing the better the cutting quality
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Possible solution
Possible solution
Link
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Link
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AP-74380 - Revision 1.1