MUTOH Kona 760 Service Manual page 127

Service manual Kona cutting plotter
Troubleshooting
Error
Unable to show point
EPOS problem: No
EPOS reference found
127
Cause
There is an error during the switch

from the cutter knife to the laser or
vice versa.
If the cutting head is located at the

end of a paper during the switch, this
error can occur also.
It might be possible that the reference

box cannot be found.
The EPOS sensor is broken

Solution
1. Try again or reboot and try again.
1. Select the correct file in the Mutoh CutServer and start the job manually
(send EPOS job)
2. Make sure that the printed reference box is made within the specifications.
(print the file once again with a thicker reference box, e.g. 5 mm or more)
3. Be sure that the contour cutting box is located in between the two outer
pressure rollers.
4. Be sure that the media is loaded straight.
5. Test the EPOS sensor in Diagnostics mode
Refer to Menu overview > Actuators on page 115
6. Replace the EPOS sensor block if it does not work anymore.
Refer to Penhead assembly > EPOS sensor block on page 50
AP-74380 - Revision 1.1