Messages On The Tcc Display - Thermo Scientific Dionex UltiMate 3000 Series Operating Instructions Manual

UltiMate 3000 Series:
TCC-3000SD and TCC-3000RS Column Compartments

6.2 Messages on the TCC Display

Each time a fault or error occurs during the operation of the TCC, the Status LED on the
front panel door changes to red and a message appears on the TCC display. In this case, the
Prev, Next, and Clear keys appear on the navigation bar.
To ...
Return to the previous message.
Proceed to the next message.
Remove a message from the display.
These keys are active also when the TCC is connected in Chromeleon.
When the TCC is connected in Chromeleon
• The error is also displayed in the Chromeleon Audit Trail.
The Audit Trail may provide additional information.
• Messages on the front panel display can be removed also by performing the
ClearDisplayError command in Chromeleon.
The table lists TCC-related messages along with appropriate remedial actions. In addition
to the messages listed in the table, other messages may appear. If you cannot eliminate the
problem, note the exact wording of the message. Contact Thermo Fisher Scientific Service
for Dionex HPLC Products.
Message
Compartment temperature
sensor communication error!
Cooler temperature sensor
communication error!
Chip card error! Chip card x
data inconsistent.
Error cooler overload! Reduce
flow or temperature drop.
Error heater overload! Reduce
flow or temperature.
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Remedial Action
Turn the TCC off and on again by pressing the power switch on the
rear of the TCC and retry.
Turn the TCC off and on again by pressing the power switch on the
rear of the TCC and retry.
(with x = chip card A, B, C, or D)
The data on the chip card are inconsistent. Verify that the chip card
is installed properly. The chip card may be defective. Use a new chip
card if necessary.
The thermo element for post-column cooling has reached the limit of
the cooling performance.
Reduce the flow rate or reduce the temperature for post-column
thermostatting.
The thermo element for the column chamber has reached the limit of
the heating performance.
Verify that the clearance behind, to the sides, and on the bottom of
the TCC is sufficient for ventilation.
Reduce the flow rate or reduce the temperature for column
thermostatting.
Select ...
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Next
Clear
Operating Instructions